I was driving my Ford Focus & the front coil spring broke while I was driving the front end of the car collapsed on the front tire. I was driving 65 miles and hour seconds before I fortunately slowed down to a stop...noticed a noise like a flat tire, something did not feel right just before it collapsed on the road, I again thank god, I decided to turn around to go back home & immediately upon that turn around the car collapsed. These recalls safety campaigns are risking my life, but terrifies me for my newly driving son behind the wheel. As if that is not bad enough, I now have to file this complaint also. Electrical system ignition---unable to remove key....car was unable to be towed car locked up..steering everything. Cost of repair was quoted from $382 from Ford service dealer...meanwhile the huge inconvenience car parking fees..for being in a public parking lot.

- Ripon, WI, USA

The consumer stated there were multiple problems with the vehicle. The brakes make noises and pulsated when the pedal was depressed. The vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. The dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. There was a vibration in the front end when braking. The lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. The tail light covers retained moisture and condensation built up. The dealer replaced the tail light covers and fuses that were blown due to the moisture. Lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. The back hinge and pillar were replaced.

- Windsor , VT, USA

Wheel bearings in my 2000 Ford Focus have been replaced 8 times already. All parts have been Ford factory parts. Recall from 2000 on the wheel bearings had been performed in 2001 but problem has persisted. Ford Motor Co. Has been contacted repeatedly in regards to this but no action has been taken. Dealership has also been contacted but the keep referring back to Ford. Copies of all repair bills is available. It appears that wheel bearing #9 is about to go also. Breakdown as follows: Right rear 3 times left rear 2 times right front 2 times left front 1 time in addition, rear drums have been replaced 3 times already (on the average of every 18-20 months). Most recent replacement of wheel bearing on 3/4/05 can you please help!

- Bethel, VT, USA

Constant squeaking noise when the brakes are applied. I've already replaced the rotors, brakes, brake pads, and drums on several occasions since buying this Focus about 3 years ago. Also my steering wheel locked on me one day in April of 2002 the key would not fit into the ignition to start the car I have no idea why this would happen from one day to another. I had my vehicle towed to the Ford dealership and they didn't know what the problem was caused by. They said that they needed to update the lock cylinder. Luckily I purchased the api extended warranty that cover the car for 100,000 miles. So the cost of the work done for this was $427.20. All but $50 of which was my deductible was cover by this warranty. The problems didn't stop here. I also have had to get the cd systems that came installed in the car replaced. The was a constant clicking noise with the cd player and 90% of the time the cd's wouldn't even play. I called the dealership and they said that they could replace it for me but that it wouldn't be coverer by the warranty so I would have to pay for it out of my pocket. I ended up having a new system installed but not from the Ford dealership, I took it to circuit city. Recently this month July 2003, my car has been staling and shutting off at stop signals and stop light also just shut completely off on the freeway thank god no accident occurred. I called the dealership to report this problem also my check engine light would come on and off several times and they said to bring it in and they would check the engine light but that I would have to pay $165. 00 just for them to check the light and it would be more $$$ to repair what ever problem it was. I was fed up by then.

- San Jose, CA, USA

Consumer states that rear brakes have not functioned since vehicle was purchased. Front brakes have been stopping vehicle.

- Kingsville, 00, USA

I have had nothing but problems with this vehicle just last month the cable and motor in the rear passenger side door window burned up and now will cost over $600. To fix I can not get the front rack & pinion fixed because it will cost $1800. The transmission is going out now it slips out of gear sometimes not at all. I just got the brakes repaired for the third time in may and they are again squeaking. I have all of my receipts for work done to this car. I am now having to put power steering fluid in once or twice a week. The automatic locks on the doors lock and unlock all the time, and the electric instruments turn off by themselves. (radio) the driving lights go out at times and will not come back on. Please help me, I am a single mother and have complained to courtesy Ford they want to charge me diagnostic $90 for each item I am complaining about and then the amount it will take to fix all of the things wrong. This vehicle I just recently found out has had six different owners before me and one was rental car company. I do not know who the rest of them were. Courtesy Ford had said there was only one owner. They will not listen to me and now the Focus' have a front suspension recall that may have been the problem the whole time with the brakes and the tire replacements and the power steering problems.!!! please help me.

- Littleton, CO, USA

The rear brakes were squealing right after recall 00S31 work was done.

- Augusta, GA, USA

Mr

- Lewisville, TX, USA

7/00- tape was stuck in stereo, had to replace stereo. 3/01- had to replace front brack pads at 11000 miles. 11/01- ignition locked on vehicle. Had to replace ignition. 3/02- transmission was neutralizing when driving. Had to replace transmission. 5/02- car was stalling. Ford unable to detect problem. 9/02- car was not accelerating and stalling suddenly- had to replace fuel pump. 9/02- had to replace front brake pads and back brake shoes at 34000 miles.

- Los Angeles, CA, USA

Multiple problems: Replaced cd player once, three brake jobs, multiple trunk latch repairs, replaced transmission at 40000, 3 recalls, ignition switch locked up. The 2000 Focus is clearly a lemon!

- Venice, FL, USA

While driving 45mph rear brakes failed, had extended stopping distance.

- Hollister, CA, USA

Many, many problems and defects with this car...all problems have been replaced more than twice and still faulty. No safety defect listed.

- Wimauma, FL, USA

The right rear brake locks up while driving in wet weather. Nlm

- Wentzville, MO, USA

No summary listed for above vehicle.

- Sumter, SC, USA

Consumer states the rear brake pads on the vehicle failed while the consumer was driving, after taking the vehicle into the dealer the dealer noted that the pads had woren out to fast.

- Philadelphia, PA, USA

I work for a Goodyear co. And everytime there is a problem I have one of our techs. Check it out for me. First it was the brakes I was taking my children to the movies, as I was turning into the parking space I heard a grinding noise.the next day at work I have auto tech. Inspect my brakes I had less than 10% left all around and the front rotors were cracked! my children and I could have died! I took the car to the dealer to marina Ford they replaced front rotors, pads and rear shoes. Three weeks later pads were down to 10% I did not bother going back to the dealer. Our tech. At my place of employment replaced my brakes with good quality pads and shoes. I had th iside panel replaced, the windshield wiper motor replaced and the right front wheel bearing replaced! now my left front tie-rod is bent, my car shuts off when the gas is at the 3/4 mark and when making right turns, the emission lights up and the car stops! this is a problem car the Ford Focus. I found a web site and ther is over a thousand consumers who are not pleased with their Focus too!

- Los Angeles, CA, USA

No summary listed for above vehicle.

- San Diego, CA, USA

As a final gesture of goodwill, our local dealership's customer service representative offered us a 24 hour period to consider a $2,000 trade-in credit toward the purchase of a new Ford vehicle at 0% financing. This would have more than doubled my daughter's monthly car and insurance payments. Because her job was not yet a permanent position, she was not in a position to take a $4,000 loss and double her monthly payments. Once that offer had expired we were met with stony indifference by our local dealership's customer service representative. After several conversations with him we came away convinced that Ford customer service policies are intentionally designed with several goals in mind: 1) to offer one's local dealership as the only path of recourse other than a nation-wide 1 (800) customer service line; 2) to staunchly refuse to provide the names and mailing addresses of Ford customer service representatives at the local level and/or regional level; and 3) to discourage mailings to the national customer service representative (michael jordan) or CEO (william clay Ford) with comments such as "don't waste your time, they don't even open their mail." The end result is that the car owner feels totally powerless once the goodwill of their dealership's in-house customer service representative has run out. When combined with holding open a 24-hour trade-in offer toward a more expensive Ford vehicle, the end result was a psychologically oppressive hard-sell tactic.no safety defect listed.

- West Chester, PA, USA

No summary listed for above vehicle.

- Aurora, CO, USA

I have had the front and back brakes in the shop for 4 or more times combined. Have had bearings replaced also 2X's.

- Jefferson City, MO, USA