10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,915 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First the back passenger door lock went out, and then the drivers door lock went out. You can not open with a key, nor the automatic locks. I took the handle off to try to manually unlock the door, and you can't. also the air and fan just went out. It was working great, and then all of a sudden it just stopped working!
- Memphis, TN, USA
Ford Focus 2000 SE - car loses engine power when driving on highway at 50/55 mph. Then warning sign lights up after a few minutes. I noticed this happens during hot weather mainly. Even after less than 10 miles of driving. If I stop the car a few minutes, the warning light shuts off but the problem is still existing. Does not happen during cold months.
- Arlington, VA, USA
Problems with car stalling, overheating, and the oil dip stick dislodging, car doors do not open properly from the inside or outside, possessing airbag was ejected.
- Shoemakersville, PA, USA
At approximately 45,000 miles the vehicle started leaking coolant. Shortly thereafter the car was brought in on extended warranty work. The thermostat housing was replaced. Since then the car will overheat when stopped or in traffic without having the climate controls on and in recirculation mode.
- Buena Park, CA, USA
Fuel gauge giving incorrect readings, car stalling on tight curves such as on-ramps to parkways and interstates. Told the problem was the fuel pump. Had it replaced on 7/11/03; within 48 hrs lines disconnected from pump spilling fuel everywhere. Ford reconnected lines which held for 2 weeks then disconnected again. This time Ford replaced the second pump. Now its the coolant system that is failing, car overheats then stalls. So far no accident has occured, but it seems only a matter of time.
- Cortlandt Manor, NY, USA
The main concern is the engine overheating. The dashboard indicator does not show when the engine overheats. Currently we are taking it back into the shop because of the smoke that come through the hood. We feel the car could catch fire at any moment and that is is undependable. It has been towed twice. We do not feel we can sell it because of all the on going defects and yet we still owe $9,000 plus to the bank on it. We feel trapped in an unsafe, undependable vehicle. The problems continue. We don't know what to do.
- Tallahassee, FL, USA
While driving thermostat went from regular temperature to hot. After vehicle was turned off by itself a few times it caught on fire.
- Woodbridge, VA, USA
This vehicle is clearly one of multiple problems and should be investigated. Engine cooling, transmission braking and starter issues. Ford protecting self as usual.
- Boca Raton, FL, USA
I am not please with this car, me and my wife have brought two other cars from this dealer and this is the first one that has given a lot of grief and sorror, please help me be a continue customer by addressing this problem immediately, and also for future references. Thank you, sign off---sadden. No safety defect mentioned.
- Chicago, IL, USA
These are the probelems with my car. It is only 8 months old, yet this car has had repeated problems. The first major problem is with the brakes. They continually squeak and I was told by Ford that it was due to a safety issue. The brakes and pads were replaced yet the problem has continued since. I have also made numerous complaints and had the breaks deglazed and serviced many times only to have the problems continue. The next problem is with the ventalation. The engine strongly smells of burning oil/fuel. This problem was checked and fixed three times, but this problem also continues. The smell is so strong inside the car that passengers now refuse to ride in the vehicle. The smell is also very strong from out side the car. The third problem with the vehicle is with the driver's side door. The lock and latch are very tight and are some times imbossible to turn or open without exessive force. The door hinges are also stiff. This is a lot of friction in the hinges making lots of noise and not allowing the door to move smothley. The last problem I am reporting is with the suspension. This problem has been fixed more than 5 times and it is still a very big problem. New parts have been put in and the squeaking and humming is still very loud. There are also loud clanking noises coming from the suspension.
- Fall River, MA, USA
Overheating/ transmission slipping/ vibration.
- Lakeside, AR, USA
Vehicle overheated, and engine coolant light came on. There was no coolant leak. Dealership is aware of the vehicle's problems.
- Lakeside, AZ, USA
The fuel guage does not register the correct levels of fuel. Cause unkknown. The vehicle is also leaking freon.
- Joshua Tree, CA, USA
- Modesto, CA, USA