The consumer had numerous repairs performed on her 2000 Ford Focus. Recall campaign#02V288000 & 00V411000. Repairs that have taken place within one year: 14 new tires because of a problem with the wheels, engine, transmission jerking, re-wired, battery, overheating and muffler.

- Norcross, GA, USA

While driving at unknown speed engine light illuminated. Then, vehicle stalled, and consumer restarted the vehicle. Dealership informed the consumer that problem pertained to the head gasket valve failure. However, the problem was not resolved.

- Little Rock, AR, USA

I received a notice of a recall on my 2000 Ford Focus concerning the defective fuel pump design. The notice recommended waiting until the new design was available in January 2004 before taking the vehicle to the dealer.the vehicle was not showing any symptoms at this point but did so shortly afterward.shortly before getting a schedule to take it in, the check engine light came on and stayed on. The dealer replaced the recall fuel pump system but found the engine light was on because of a sticking exhaust valve on one side of the engine which would have to be replaced at a cost of $1900.this was in addition to a $100 diagnostic fee.the condition was described as not likely to cause stalling or furthur damage if the vehicle was driven. I took the car to the dealer where the car was purchased. Prior to arriving at the 2nd dealer's shop the check engine light was no longer on.the diagnosis was similar and the cost was put at $2100 plus an $85 diagnostic fee.after requesting an explanation of why this damage would occur on a car with just 28K miles and only after the fuel pump symptoms started, the repair cost was reduced to $600. Because the car was purchased a little over 3 years ago the 36,000 miles engine warranty did not apply.the car was running fine and appeared to have no problems until the fuel pump malfunctioned as Ford expected. I am certain this caused the engine damage. I will also file a complaint with Ford.

- West Chester, OH, USA

Vehicle hesitated/stalled. Also, a steering problem and a burning smell. This vehicle was recalled for these defects. However, the same problems continue to exist.

- New Orleans, LA, USA

Since October of 2003 my vehicle has been experiencing the following problems: Engine hesitation, loss of power when I am stopped a traffic lights or stop signs it would just shut off and sometimes I get power surges and lastly, the engine will sound as if it wants to shut off and or is gasping for air. I have paid for several services, such as ignition switch and other column issues, because my key got stuck in the ignition one time as well. I have several other underlined issues with this problem, first Ford has issued a recall for this apparent engine problem, however they have authorized the dealer only to make repairs if it not up to specfications(fuel pump). The dealers are telling me they will charge me for a diagnostic evaluation if the problem is not the fuel pump. I do not have the money to pay for a diagnostic for service evaulation for something on my vehicle that is "not" a problem.

- Cincinnati, OH, USA

This is the second failure, of the same parts. These studs failed in February of 2001. This is not exactly 12/12,000 for the warranty to cover the repair, but it is pretty darn close. I purchased an extended warranty through my credit union, they said they will not cover the repair because I added two aftermarket modifications to the engine. Ford said they will not cover the repair, because the extended warranty coverage refused to fix the problem. What they keep stepping around is the fact that this same failure happened a year ago, before I made any modifications. The engine was still stock.

- Alexandria, VA, USA