Consumer received NHTSA recall 03V482000 concerning a fuel delivery problem. Consumer took vehicle to dealer, and they honored the recall. Left the vehicle at 9:00 am, and at $10 am consumer picked up the vehicle. Five minutes later, the vehicle stalled. Consumer took back the vehicle to the dealer, the floor manager indicated nothing they could do.

- Piscataway, NJ, USA

Recal 03V482000 concerning stalling. Dealer performed the recall repairs on 2/04/2004. Before the repairs vehicle stalled only at a complete stop. After the repairs vehicle stalled at least three times a day. Driver had to wait for the vehicle to stop on its' own. Shifted into park, and restart the vehicle. Fuel tank was full when vehicle stalled.

- Bremerton, WA, USA

After receiving a recall notice on my 2000 Ford Focus, I took the car to my local dealership (university Ford) to have service done, and also to inquire about having the fuel pump replaced. I told the dealership that on more than one occasion my car has demonstrated the symptoms indicated in the letter I received from Ford, and that I would like to schedule a time to have this part replaced. Upon speaking with the service advisor I was told that they were unable to duplicate the symptoms of the recall, and therefore they would not replace the fuel pump. After playing phone tag with the service manager for about a week, I finally spoke with him tonight, and was told the same thing, that they would not replace the fuel pump without being able to validate my claim, even though I had already spoken with Ford Motor Company's customer relationship center, where I was told that this service should be done without any further diagnostics.

- Athens, GA, USA

The consumer received a recall concerning a fuel delivery problem from the Ford manufacturer, NHTSA recall 03V482000, fuel pump. The vehicle was taken to the dealer and dealer refused to honor the recall unless $75 was paid up front to perform a diagnostic test.

- Southaven, MS, USA

I can no longer defend the Ford Motor Company from the moniker "fix or repair daily" crowd. I am the unhappy owner of a 2000 Focus who will no longer champion the Ford brand. I commute approximately 130 miles daily - mostly highway and have had multiple "near misses" due to the fuel pump failure. I had the fuel pump replaced before the "silent" recall and am now again experiencing the same symptoms at highway speed that Ford willfully knows are dangerous to the motoring public. My local dealer - don seelye Ford of kalamazoo, mi has no sympathy - is only willing to replace the 2nd defective fuel pump when the "new and improved" part is available in February of 2004. In the meantime - I and those around me on the highway are at serious risk - all with Ford's blessing. I contacted the Ford Motor Company's customer relations center and met with indifference to this issue. They recorded my complaint, offered no solution than to take my life (and others) at risk by continuing to drive their faulty vehicle. The service center representative would not (or could not) tell me whether this "silent" recall was an nhsta recall that fell under the "Safety Act" - which would mandate immediate attention with the full force of federal law. I read with amazement and astonishment the article in the blue oval news dated Nov. 19, 2003 by robert lane related to this issue. I was born and raised in detroit, mi and have several family members who have and continue to work for this company with pride. No longer. I have purchased 3 new Ford vehicles in the last 10 years, am in the market for a new vehicle and will not be looking at any Ford products. I am the head of a 3 car family - with 2 teenagers - one of driving age. No one in my immediate family will be purchasing, driving or riding in a Ford vehicle in my lifetime. And that lifetime may be cut short due to Ford's decision in relation to this issue. God help them.

- Kalamazoo, MI, USA

Recall 03V482000 concerning stalling. Consumer had the fuel delivery pump replaced in March 2003 and November 2003. Vehicle was currently having same problems as mentioned in the recall. Dealer told the consumer the vehicle would not be covered under the recall. Consumer contacted the manufacturer on this matter. Consumer received a call back from Mr. Lance tang, a supervisor for the customer service line, who told the consumer that she would never be able to get the new part under the recall.

- Grain Valley, MO, USA

Consumer received NHTSA recall letter 03V482000 concerning fuel pump failure. Dealer told consumer to bring the vehicle, and he will make diagnostic test which will cost consumer $80 to see if this was part of the recall.

- Sterling Heights, MI, USA

The vehicle's engine stalled and hesitated. When driving about 40-45 mph the vehicle surged and stalled again. This problem is currently being recalled. The worked had not been performed, because the consumer was told there was a 75. Charge to perform a test on the fule pump.

- Ashland, VA, USA

The driver received a recall #0037391 notice for the fuel pump. The mechanic stated that the consumer would pay for the diagnostic test. The consumer felt she should not have to pay for the diagnostic test.

- Oceano, CA, USA

My car has a constant bad vibration that intensifies on right turns, going up grades, and over bumps. I have taken it to jim click Ford in tucson, AZ for a total of three times. Each time they come up with a different excuse and it never fixes the problem. I have been told at first it was, my tires, I replaced all four tires with top of the line michelins, then I was told that my fuel pump was going out and that is the cause of the vibration, now it is the coils. Not one of these has fixed the problem, I am still waiting on the pump to get in stock at jim click, and they did replace the coils at a charge of $370.88. In addition to the vibration it sporadically tries to stall and hesitates when turning. I also have my taillights, and back up lights constantly burning out, I have replaced them 3 times and the last time I had jim click replace them. (the back up light, passenger side is out again) I was also told the first time I took in my car to jim click Ford (before the fuel pump recall), I needed to replace a failing fuel pump and that would cost $680 to replace. (parts and labor) I could not afford it and took it out of their shop, I then brought it in after the recall and they told me that the fuel pump was not the problem that it was the coil and they could not replace the fuel pump since it was not failing. I then fought it out with them and they said they would replace the fuel pump when it came in stock late January 2004. They did replace the coils and the engine check light was on when I brought it in and that is how they determined that it was the coils. They fixed that problem and I got my car back and guess again the engine light came on the very next day and the vibrations are getting worse. I am starting to feel that this car is a lemon my car only has 64,000 miles and has so many recalls and service bulletins it is scary.

- Tucson, AZ, USA

Consumer received NHTSA recall 03V482000 concerning fuel delivery problem. Took vehicle to a dealer, and dealer won't honor the recall, claiming need to perform first a diagnostic. Consumer paid $75.

- Houston, TX, USA

While driving vehicle stalled. Dealerships mechanic informed the consumer that the problem pertained to the fuel pump failure. Mechanic had not yet resolve the problem.

- Lebanon Junction, KY, USA

While driving at moderate speed vehicle experienced unwanted acceleration, took the vehicle to a repair shop, and they replaced the idle speed control sensor. The vehicle was still experiencing unwanted acceleration. The consumer received a recall notice for the fuel pump that a dealership declined to repair unless the problem recurred.

- Calumet City, IL, USA

I am very angry, I am having the Ford Focus stalling problem, dealer already replace fuel pump and still stalls, the car has been 30 days at 3 different dealers but haven't fix it, they are aware of this problem but they can't fix it, I have all the same symptoms of the fuel pump problem but this is not what is causing the problem they already check the alternator and it is fine. I hope some one can give me a hand on this I don't know if I can suit Ford, and I don't want to wait until I die because this car is hazard, let me know what can I do.

- Escondido, CA, USA

When applying gas vehicle begins to hesitate and engine starts to produce a loud noise.

- Clear Spring, MD, USA

Fuel pump malfunctioned, causing intermittent stalling. Fuel pump was replaced five times, however the problem still exists.

- Wilmington, DE, USA

We purchased our 2000 Ford Focus in August of 2003 it had low miles and we figured I was a good car. In October it broke down on us and it was a clutch disk that went out. We said ok and they fixed it under warranty. The day after we got it back from the shop it started making a weird noise so we took it back and they said they need to make a adjustment. Then less than 3 weeks later we ended up having it break down on us once again they had to replace the transmission. Well here we are once again. About a month after the transmission. Going through a stop light one day the car started to have engine hesitation and loss of power and then would stall out. Now they are telling us that water got in our fuel tank and ruined the fuel pump. I just found out by doing some of my own research that the fuel system was recalled in Nov of 2003 for cars exhibiting the similar symptoms. The dealership where we purchased the vehicle has not informed us of this recall and states that the water was the cause of our problems.

- Petaluma, CA, USA

Ford Focus fuel pump fails to deliver fuel and car stalls. Dangerous! I was only less than half of a tank of gas full and my car stalled out on the very busy davis blvd in nrh tx. It repeatedly died when trying to restart the car to get it to a service station. I filled the car up and the car worked fine. Now we never let the car get below a haff a tank. Please resolve this issue we could have been killed! this was the most recent time this has happened. This problem and similar hesitation upon acceleration in turns and going uphill have happened numberous times and have left me feeling like I was going to be stranded or worse- in a wreck. I have also had the common ignition cilinder lock problem, a broken door actuator, a broken lumbar support, drasticaly leaking A/C onto the floor, a very noisy front stut noise when going over speed bumps, front car creaking from right front fender noise at highway speeds, and poor service reps that insult person and destroy car (broke things on car that were not broken when brought in for service). All of these things need addressing, but most of all the fuel/hesitation/stalling problem before someone is killed!

- Nrh, TX, USA

2000 Ford Focus fuel pump replaced in warranty at 35000 miles. Fuel pump out again at 69000 miles.

- Houston, TX, USA

I own a 200O Ford Focus and recently saw a media story regarding fuel pump failures. I have had several incidents where my car failed to accelurate or stalled out. The local Ford dealership reports I have a defective fuel pump. I beleive these should be a recall item.

- Ann Arbor, MI, USA