10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,449 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1) stalling, stuttering and or slow acceleration 2) gauges and lights inside and outside the vehicle are fluctuating as they wish. He car was taken to the dealer three times so they could diagnosis and work on the problem. 1st time there was a recall performed on the FDM (fuel delivery module). 2nd time they gave it a computer update and then all of the electrical problems began to occur. Third time they sent me away saying there is not a problem. 2 weeks later with all the symptoms giving lots of problems (shuttering and stuttering, car stalled many times while traveling on the interstate etc.). finally it quit all together when electrically it blew up or shorted out somewhere. All the gauges were fluctuating empty to full,0 to 100 mph, air bag illuminated etc. Cabin lamps went crazy. The car smelled like it was burning in the cabin. Found no burnt or melted wires. I called the dealer to get them to pick up the car and they told me the battery went dead. When they test drove it now being the fourth time they said it needed new spark plugs and wires. I just cannot believe what they are telling me so I pulled this vehicle out of their care.
- Lakemont, GA, USA
2000 Ford Focus caught fire due to manufacturing defect.
- Louisville, KY, USA
My car has a constant bad vibration that intensifies on right turns, going up grades, and over bumps. I have taken it to jim click Ford in tucson, AZ for a total of three times. Each time they come up with a different excuse and it never fixes the problem. I have been told at first it was, my tires, I replaced all four tires with top of the line michelins, then I was told that my fuel pump was going out and that is the cause of the vibration, now it is the coils. Not one of these has fixed the problem, I am still waiting on the pump to get in stock at jim click, and they did replace the coils at a charge of $370.88. In addition to the vibration it sporadically tries to stall and hesitates when turning. I also have my taillights, and back up lights constantly burning out, I have replaced them 3 times and the last time I had jim click replace them. (the back up light, passenger side is out again) I was also told the first time I took in my car to jim click Ford (before the fuel pump recall), I needed to replace a failing fuel pump and that would cost $680 to replace. (parts and labor) I could not afford it and took it out of their shop, I then brought it in after the recall and they told me that the fuel pump was not the problem that it was the coil and they could not replace the fuel pump since it was not failing. I then fought it out with them and they said they would replace the fuel pump when it came in stock late January 2004. They did replace the coils and the engine check light was on when I brought it in and that is how they determined that it was the coils. They fixed that problem and I got my car back and guess again the engine light came on the very next day and the vibrations are getting worse. I am starting to feel that this car is a lemon my car only has 64,000 miles and has so many recalls and service bulletins it is scary.
- Tucson, AZ, USA
I have had a fuel problem for over a year. Alternator, fuel pump, and fuel pump relay have been replace, but issue continues. Ford dealership insists on replacing more parts without assurance of correcting the problem.
- Morehead City, NC, USA
My car suddenly stall when I am stop in a ligth or when I am driving, it has been 4 times at dealer but they can find the problem, this morning I was hit by a car I was driving and my car suddenly stalled the car behind me wasn't able to stop and hit me, thanks god nothing happened it was just a small scratch, so when NHTSA is going to do something about this, are you waiting for some one to die in a crash accident, please do something about it.
- Escondido, CA, USA
My complained is regarding my Ford Focus it is a 2000 Focus SE, I am having the engine problem, it stalls. I has been 4 times at the dealer but they don't find anything wrong, last time I went a got charged $120 dollars but they didn't fix, the bad part is my manufacturer waranty is over and I only have the extende warranty, my question is what can I do to get my car fix, this is very dangerous I almost been hit twise because the car suddenly stops, so this a major problem that's why am I not driving it until it gets fix.thanks.
- Escondido, CA, USA
The dealership refused to honor the recall for the pinch bolt 02 V 289 000 due to a discrepancy. The steering wheel started to vibrate and the wheel shook. The vehicle was taken in for the recall, but the consumer was told that there was another problem which was with the oil.
- Washington, DC, USA
Car stalls when gas tank guage reads slightly over 1/4 tank mark. Expecially on hard right hand turns. Dealer said it was fuel pump in gas tank.....occurred at 36000 miles +/-. also occurs on straight of ways. I didn't get extended warranty....surely they can make a better fuel pump. I may have to pay to have this fixed, but I have heard that Focus has had a recall because of stalling engines......I haven't gotten a notice.
- Hot Springs, AR, USA
1. July 26,2000 was the first incident when the fuel gauge light came on and even though the tank was full, the gauge registered empty. Dealer replaced sender and pump assembly. 2. Oct.11,2000 fuel gauge light came on, and the gauge registered the tank as empty even though it was full. Dealer replaced the sender and pump assembly. 3. Feb. 6, 2002, engine check light came on, returned to the dealer who replaced fuel filler cap. 4. Aug. 19, 2002, service engine light came on, returned to dealer who replaced the gasket-fuel tank sender.
- Trenton, NJ, USA
Since purchased. On four separate occasions my car has stopped while driving. Here is a brief rundown of additional physical problems Ive had with the car, which include but are not limited to:3 months: The emergency brake went out. The brakes had to be replaced (2 times). The gas gauge stuck on empty (twice). I felt a constant pulsating on the clutch. The dealer told me that all new cars have that for up to 3 months while they get used to new chemicals running through their system. Nearly 2 years later, the pulsating is still there. The car exploded. I parked my car on a hill, with the emergency brake up. Then I heard some clicking and a large boom. I turned around to see sparks and smoke pouring out of my hood, a horrible smell engulfed the neighborhood, and my car (with the emergency brake up) was rolling down a hill towards an intersection. The oil pressure united had to be replaced. There was a problem with the clutch. The car trunk would not open. 6 months: The brakes had to be replaced again. They still squeaked excessively. They still sounded like they were scrapping. I took it back in to a dealership and they told me the 2000 Ford Focus had a brake problem and there was nothing that could be done about it. Even after replaced, the brakes would take much pressure before coming to a stop and would squeak. The trunk would sometimes not shut. The emergency brake would not always work. The front tire kept going flat. Ford said it was my driving. I paid to have it replaced and the new tire kept going flat. They said the new tire was defective and replaced it and the stem. W/in the first 2 years: On at least 11 occasions the car would not start until turned over a couple of times. The car has low pick up. The check engine light was stuck on. Engine light was stuck on. The gas tank needed a new part. The stick will not always go into reverse. When the heat is on for over 15 or so minutes a heavy burning smell in car. Bearings/shock problem.
- Santa Monica, CA, USA
This car has had 4 recalls so far. In addition to the recalls I have had it in for other problems like the gas light failed to to work, the igntion part after turning car off would act like the key was still in. The biggest complaint I have is the brakes at 9000 miles I had it in to check the brakes and then 8000 miles later my roters went bad. I do not feel safe in this car at all.
- Cincinnati, OH, USA
Car stalled. Towed to dealership (apple Ford), replaced fuse. Stalled again. This time entire fuel system replaced. Gas guage read inacurate. Another new fuel system. Still read inacurrate. A new console. Still reads inaccurate to this day. Just gave up trying to get it fixed.
- Jacksonville, NC, USA
Gas gauage does not work properly, vehicle does not show correct gas level.
- Donaldsonville, LA, USA
I have taken the car back several times when I first purchased it to fix the brakes and hemborg Ford told me, "that's just the way Ford brakes are, metal on metal".. I've had so many problems with this car it's unbelievable.. I feel unsafe driving this car.. as it has locked me in many times..the windows will not roll down half the time.. the gas gauge only works half the time.. I wish I had never purchased this horrible product.. I will never purchase another Ford vehicle again and I encourage friends and family not to buy their product either!
- Newbury Park, CA, USA
Consumer stated the gas gauge failed, the brakes were squeaking, the mirror was torn off by repeated car washes, gas leaked on the both driver and passenger side carpet, and the truck latch was broke, also the fues burst on locks.
- Herndon, VA, USA
The gas gauge stopped working for one day, full tank showed empty, after the vehicle was turned off and restarted, the gauge worked correctly.
- Dana Point, CA, USA
The fuel guage does not register the correct levels of fuel. Cause unkknown. The vehicle is also leaking freon.
- Joshua Tree, CA, USA
Car off at refueling. After fill-up, car started and fuel gauge reads empty and low-fuel indicator illuminates. Dealer replaced sender&fuel pump and this has not resolved the problem. After driven several miles (>10) fuel gauge works again. Customer told to deal with it.
- Hillsborough, NJ, USA
Fuel gauge is not operable. When consumer fills up gas tank, it doesn't measure. Also electrical windows don't work at all.
- Oxnard, CA, USA
- Orono, ME, USA