I bought this 2000 Ford Focus new in 2000 and started having problems with it after the first year. I have had to have it towed in 3 times for different problems ranging from key getting stuck in the ignition to not starting. We were going down the interstate at 65 mph when it just cuts off. We took it to 2 different Ford dealerships for this problem and they have not been able to find out what the problem is. I will park it somewhere and come back out and it will not crank. It is a piece of junk and will never own a Ford product again.

I sent this letter to Ford several times.

To Whom It May Concern:

I am writing to you once again. And yes, it is in anger. Please, take a moment to put yourself in my shoes. I am a 21 year old college student working full time and attempting to start my own business. In May of 2000 I purchased a Ford Focus, thinking it would be a safe, low maintenance car, considering it had been in Europe since ’97. I would think this would be plenty of time to work out any bugs you may have. Or, should I call them RECALLS. I think a car that has 16 recalls, most of them which I would consider safety issues, should be recalled entirely. I have had other issues with this car as well. My key would not turn, seat belts locking for no reason, door handles not opening the door (this is all happening again). And one that has not been addressed, brakes. I am now on my third set of front rotors since I have purchased the car. The same thing has happened every time. The driver side rotor and pad will wear completely down yet the passenger side will be just fine. I have talked to other Focus owners and the same thing is happening. I still have my last set of rotors just to prove it. I got smart this time and bought replacements that were not made by you. StopTech Cross drilled rotors and EBC Greenstuff Kevlar pads. I also replaced the driver side caliper with a non-Ford replacement.

I want out of this car because I feel it is unsafe. I also would like to warn other Focus owners that this car is unsafe. You also had better not send me to the dealership again. What does the dealership have to do with the production of an unsafe car? Nothing, except that they sell it. (And Friendship Ford in Bristol is horrible to deal with. Mitch Walters is a, well, jerk.) I am not putting up with Ford pushing me around or giving me the run around either. This car is extremely unsafe and should not be on the road.

I did not do this before but this time you leave me no choice. This letter will be sent to as many bad product websites as I can find. It will also be sent to NHTSA, Consumer Reports and the Better Business Bureau. You did not do anything with my previous complaint and now there are more issues with this product that not only concern safety, but the life of the car. Something will be done.

Micah Reese 10 Stone Dr Bristol, TN 37620

PS I love how you blamed Firestone for your Explorers flipping. Why don’t you try putting the correct air pressure in the tires?