The contact owns a 2000 Ford Focus. While the contact was driving approximately 25 mph, there was a loud noise and suddenly the front driver side collapsed. The contact was able to continue driving with caution to an independent mechanic. The failure was contributed to the front driver side coil spring and strut. The technician also replaced both of the front strut assemblies. Recently, the front passenger side coil spring detached from the vehicle which caused the tire to blow out. The vehicle was towed to an independent mechanic where both front strut assemblies were replaced twice. The rear coil spring was also defective. The coil spring and control arm were replaced. The failure mileage was approximately 96,000.

- Rhinelander, WI, USA

Rear coil spring broken (rr).

- Pittsford, NY, USA

Exiting the highway there was a loud pop from the front drivers side wheel well. Believed I had hit something but there was nothing in the mirror. Sound continued when the wheel was turned from hard left to hard right. Jacked car to see if something was stuck behind tire and when weight was lifted from suspension spring which was broken shifted and made contact with tire. If I had hit a bump when/or after spring broke it would have punctured tire causing lose of control.

- Punta Gorda, FL, USA

Broken front and rear coil spring. Eeded to replace with new front and rear coil springs.

- Auburn, NY, USA