5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,367 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have had "brake issues since day one of owning my 2001 Ford Focus station wagon. From the very beginning there was moaning sounds when I braked. The salesman & service dept told me "it's because they are new", @ around 13,000 miles they began to make more prominant "moans" I was told that it's "normal". at 16,500 miles severe moaning & grinding, then not being able to stop easily, I brought it in to an independant mechanic, since my bumper to bumper warranty does not cover "normal wear & tear items" such as brakes & I was told I would have to pay a diagnostic fee, also not in my warranty, to determine what the issues are, & this mechanic told me that I was metal to metal, I needed new front rotors & pads, $250.also that the Focus has brake problems & was not designed well. Here it is 3 months later & @19,800 miles my back brakes start squealing & screeching loudly, I bring it in again & the shoes are completely worn down & I needed the rotors machined, it was another $135 (which was I bargain since I called the Ford dealer & they wanted @$300 for that work). He told me that his shop does all the fleet work for a neighboring enterprise rental car office & the Focus' are constantly in there for brakes. I called Ford's customer satisfaction line & reported the issue. I am mailing a letter to Ford's dispute resolution board & I am hoping that you will help us Focus owners with bad brakes get retribution from Ford for this faulty system. Thank you
- Las Vegas, NV, USA
Consumer states that while driving at any speed and no warning the brake pads are rubbing causing extended stopping distance. Dealer notified. Dealer replace numerous of times before.
- Heritage, TN, USA
- Dayton, OH, USA