10.0
really awful- Crashes / Fires:
- 2 / 10
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,463 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer took the vehicle in to the dealership for a replacement of a valve cover. After picking up vehicle and driving, consumer noticed smoke coming from under the hood. Contacted mechanic, and informed consumer that solvent used in repair of valve cover caused smoke, and will disappear. Consumer parked vehicle, and a passer by noticed smoke and flames coming from under the hood. Local fire department was contacted, and flames were extinguished. Consumer contacted the insurance company.
- Baton Rouge, LA, USA
Vehicle fire sustained on 2001 Ford Focus after replacement of a valve gasket cover at hollingsworth richard Ford in baton rouge Louisiana. Following replacement of gasket, smoke was noted from the hood. Dealer service representative stated that smoke was due to a cleaning solvent used after servicing the vehicle and should stop in about two days. The following day (after service), the vehicle caught on fire where the fire had to be extinguished by the local fire department. My son and I were in the vehicle and bearly escaped before the front of vehicle was engulfed in flames. Report has been filed with dealer who told me that this was a matter that should be handled by the insurance. Ford dealer showed nor indicated their acceptance of any liability regarding this issue. Research has indicated many customer complaints of vehicles fires centered around this year of Focus.
- Baton Rouge, LA, USA
2001 Ford Focus learches under normal driving. Electriclal issues lights dimming dach lights same under normal driving. 5 trips to the dealer no identifiable cause. Remedy was to replace battery cables @ $487.10.
- Lutz, FL, USA
While driving, vehicle caught on fire under the hood, eliminating visibility, and causing consumer to collide into side of mountain. Related recall 02V288000, consumer's vehicle not included due to VIN.
- Towanda, PA, USA
While driving T at normal speed, vehicle caught on fire, causing brakes and steering to fail, resulting in a front collision. Dealer notified.
- Towanda, PA, USA
The vehicle was parked for about fifteen minutes in front of a residence and it caught on fire. The fire department extinguished the fire. The problem was not determined. Vehicle cannot be used.
- Wittmann, AZ, USA
While driving vehicle caught on fire under the hood. Consumer received recall letter 02V288000 the very next day.
- West Palm Beach, FL, USA
No summary.
- Cleveland, TN, USA
Consumer states that while vehicle was parked, it caught on fire. After inspection for the cause of fire was told that the fire originated from the wire harness. It was brittle.
- Ponce De Leon, FL, USA
The date listed is the first failure date. The sensor went out and the car kept running. On 7/1/02, the sensor failed again and this time a fuse blew and the car stopped running. I was driving 70 mph with 3 passengers in my car. The car was towed to the nearest dealer, who "repaired" the car and I arrived on 7/3/02 to pick it up. I drove approximately 3 miles away from the dealership and the part failed again. I was driving approximately 30 mph in heavy traffic. The car was towed back to the same dealer, who told me the part failed another two times while they were attempting to determine what was wrong. Finally, they replaced the wiring harness and the car has run since then. I finally picked up the repaired car on 7/10/02. I contacted Ford (the corporation), who told me they were not aware of any problem with the part and their engineering department would do something about it if there were enough complaints. I was told by a service technician at the dealership that repaired my car, who told me it was "a bad Ford part" and that there was nothing they could do about it until Ford came out with a new part. I told Ford what I was told by the dealership, they contacted the technician who denied saying that. I would just like to put some pressure on Ford to assure that this vehicle runs properly and prevent this problem from happening again. I was lucky enough to avoid an accident in previous incidents, but may not be as lucky the next time.
- Dekalb, IL, USA
Was driving home from work last Thursday (10 minutes on the interstate, 97 degrees, full ac), when the car started to lose power followed by transmission lurching and engine trying to die. Pulled the remaining block into my apts and opened hood expecting to find overheated engine, and ended up see a bunch of flame and signing my thumb. Got fire extinguisher and put it out, and called fire dept. No work was done to engine other than a new air filter 4000 miles ago. So far the Ford dealer wants to write it off as complete loss and leave it to my insurance. Took out my air intake, melted battery, melted battery wires, ruined hood, scroched headlight, smoked interior, and who knows what got sucked into engine through the intake. Dealer wouldn't tow because "warranty tows have to be called in through Ford customer service". photos are up at www.geocities.com/archangel_jjn. contact me for more information.
- Omaha, NE, USA
Avance trac control doesn't engage and/or mulfunctions-disabling it total. Many elect problems. Twice it has shut down on interstate I40 at rate of speed of 50 and 60 and once at maybe 5 mph in the driveway. When it shuts down there is no warning. Other problems w/this car have been radio had to be replaced, fuel pump module, key gets stuck and key willn't turn.
- Waynesville, NC, USA
After I started the car I turned on the ac unit. Minutes later as I turned a corner I noticed smoke coming from under the hood, near the defroster area. I pulled the car to the side of the road got out and called the police. The smoke got thicker and then a fire started under the hood. I first noticed it as it entered the vehicle via the passenger side A/C vent. Fire department spent about 25 min to put out fire. Car was total loss, notified insur and dealer. Insur to pay lease balance. Little to no response from Ford.
- New Brunswick, NJ, USA
- Brownsville, TX, USA