10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 20,008 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In June 2004, I took my 2001 Ford Focus into sunset Ford in westminster, California complaining about a vibration and rattle in the front end of my car. They charged me $80 and told me there was nothing wrong with my car. Again, on August 12, 2004, I took my 2001 Ford Focus into sunset Ford complaining that the vibration and rattle were still there and getting worse. They again charged me $80 for a diagnostic and told me there was nothing wrong with my car. In the early morning on October 2, 2004, I started to slowly accelerate from a complete stop and my car for no reason at all turned sharply and struck a curb. There is now major structural damage to my car that will cost thousands of dollars to repair. The estimate for the repairs point to the same type of parts as another recall made by Ford for this same year of the Focus. I contend that this major damage was caused by FordS negligence in not finding and fixing the original mechanical defect that I reported to them twice. I also contend that the symptoms my car was exhibiting were the same as described in your NHTSA campaign id #02V289000. (please note that I am re-entering this complaint as I incorrectly stated the year of the Ford Focus as 2000 instead of 2001 in complaint #10093930.)
- Mission Viejo, CA, USA
I am exhibiting problems with my 2001 Ford Focus LX that matches the problems listed with the recalls for the car. I am having powers surges, vibration in the front end, noises in the front end, and loss of power. I have contacted the Ford Motor Company about this and have brought the car in several times about it. They keep saying there are no recalls for my car. I know this to be false because a friend of mine got the same exact car as I did 2 weeks apart from me. He has recieved the recall letters and already had the problems fixed. I need help.
- Richfield, NC, USA
Steering wheel produces a whine noise when turning. The whine would be present when the vehicle was turned. This was an intermittent problem. The dealer also noticed the noise and diagnosed the problem as friction in the steering mechanism and lubed the steering. The noise continued intermittently and the dealer had become unable to duplicate the problem.
- Escondido, CA, USA
I have a recall on my 2001 Ford Focus. My husband is in the military and we are currently living in london, england. We have tried numerous times to get the recall taken care of, but no one will help us. We have taken the vehicle to a Ford dealer in the uk, and they told us that they will fix the recall, but they cannot order the part because it is an american car. I have contacted Ford about 15 times, and each time have been given the run around. I have about 6 different phone numbers that they have given me to try and each time, the person that I talk to says that they cannot help me. The recall is for rear wheel bearings and pinch bolt. I have a 16-month-old son that has to ride in that car, and I have tried to explain to them that I am afraid for his safety, but even that has not helped to get me any satisfaction. I will appreciate any and all help that can be given. Thank you, heather hundley.
- Fpo-Ae, NY, USA
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/replace.
- Kansas City, MO, USA
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system and therefore they refused to repair/replace.
- Kansas City, MO, USA
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages was not in their system, and therefore they refused to repair/replace.
- Kansas City, MO, USA
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/replace.
- Kansas City, MO, USA
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/ replace.
- Kansas City, MO, USA
When the vehicle exceeded more than 40 to 50 mph, the rear end vibrated, the dealer stated the recall regarding the steering linkages, was not in their system, and therefore they refused to repair/replace.
- Kansas City, MO, USA
No summary listed for above vehicle.
- Larchmont, NY, USA
Please advise if you have had any other problems or complaints in this area. No safety defect listed.
- Plantation, FL, USA
- Yuma, AZ, USA