2002 Ford Focus. Consumer writes in regards to denial of reimbursement the consumer stated in May 2011, the right front spring fractured. The vehicle was towed to a local repair shop where both the left and front spring/strut assemblies were replaced. The consumer learned Ford had issued a technical service bulletin advising dealers that certain Focus vehicles including his were susceptible to front spring fracture failures due to inadequate corrosion protection. The consumer was denied reimbursement, because he did not take his vehicle to a Ford dealer for repairs.

- Clifton, NJ, USA

The contact owns a 2003 Ford Focus. The contact took his vehicle to the dealer for routine inspection. He was advised that the front cross member had excessive corrosion. He called an authorized dealer and was informed that the component needed to be replaced at the cost of $800. He is in the process of having the vehicle repaired. The manufacturer stated that the component was not covered under warranty. The contact has possession of the failed component. The failure and current mileages were 60,000. Updated 07/28/09. The consumer was informed the excessive corrosion was the result of not having adequate corrosion protection at the time of manufacturing and it was in danger of failing. Updated 07/31/09.,

- Bloomington, IL, USA

Left front strut coil spring broke at approx. 45,000 miles causing the Focus to become undrivable. If the broken spring would have gotten into the tire, it would have also destroyed the tire. The coil spring it's self could not be replaced. The struts must be replaced in pairs. Both front strut assemblies were replaced at a cost to me of $595.

- Grand Rapids, OH, USA

The front coil spring broke while doing 70 mph on the highway and the coil spring dug into front tire. Locking of front tire forced me off the road. Thankfully, I was able to come to a rest in the borrow pit.

- Casper, WY, USA

Front springs assembly popped out of plate and punctured my tires.

- Cabot, PA, USA

: the contact stated while driving 45mph the vehicle veered toward the right. A clunking sound came from the front of the vehicle. Upon inspection the independent repair shop determined the front coil spring fractured. The front coil spring needed replaced.

- Pittsburgh, PA, USA

The front right bearing and spring needed to be replaced due to corrosion. The bearing was frozen and the spring was popped out so far it almost popped the front right tire. The car is a 2002 Ford Focus - not that old to have something like this corrode and almost cause an accident. I didn't see a recall on any of the parts for my car or anything suggesting shields should be installed so that if the springs pop at a high speed at least it won't puncture the tire. I would like to see a recall on the parts or have the NHTSA require that shields be installed. I spent $578 to correct the problem - replaced front right strut, mount and bearing, spring, and alignment.

- Wakefield, MA, USA

Passenger side coil spring is fractured.

- Farmington Hills, MI, USA

Contact stated there was a nail in the front passenger's tire. Upon replacement of the tire the dealer found that the front passenger coil spring broke. The dealer replaced the front passenger coil spring.

- Olathe, KS, USA

Complaint regarding 2002 Ford Focus mechanical problems. The vehicle's right front coil spring broke without warning. The consumer request reimbursement from the manufacturer but hasn't received a reply yet.

- E. Wareham, MA, USA

The consumer believes the manufacturer explains the coils spring recall as if it's not a serious problem.

- Yonkers, NY, USA

Complaint regarding front coil springs on 2002 Ford Focus. The consumer replaced one coil spring on his vehicle because it was broken. This service was done the same week the manufacturer recalled the front springs on the Sable and Taurus.

- Pulaski, WI, USA