3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,330 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Ford Focus SE station wagon. Consumer states problem with automatic transmission. Engine has strong noise. The consumer stated it took three times to fix the transmission. The window regulators were replaced four times, the thermostat housing failed twice which caused coolant leak. Also, there was a problem with the air bag system and the cover on the passenger side.
- Camuy, PR, USA
I have a 2002 Ford Focus. About a year ago my left rear window regulator went out while I was driving down I24. The sound of the window slamming down scared me so bad I almost drove off the road at 70mph with 3 kids in the car. The sound was like a gunshot. About 2 months later the right rear window regulator went out this time I was driving my 3 year old son to the babysitter. The sound was so loud I swerved almost hitting the car next to me. I got both windows fixed for about $350. A week ago the left window regulator went out again. I am now afraid to drive this car for fear the next window will go out and startle me into an accident.
- Clarksville, TN, USA
I have a 2002 for Focus. I have been through a total of 6 window regulators. I know that this is probably not the biggest item to be repaired on the car I just want something done about it. This could really be a safety hazard for some people. Say you were driving down the road and because Ford Motor Company uses plastic regulators you window falls.......and shatters!!!! that would be really bad you could get glass in your eyes and all over the place which could cause an accident. I would just like some way to get Ford Motor Company to put a recall on all window regulators on models of the Ford Focus.
- Raleigh, NC, USA
In 2006, I had purchased a used 2002 Ford Focus SE. A couple of months after my purchase, my right rear power window would not go up using the power button. About 3 weeks later, the left rear power window also stopped working and stayed down. The windows had to be propped up with tape and door stopper wedged in order for the windows to stay up. When finally taken to a mechanic, the mechanic said both power window motors had to be replaced at the cost of $400 each.
- Kissimmee, FL, USA
When the rear window, (both), is raised over a period of time, (3-5 yrs), the upper cable retainer on the window elevator, (its made of plastic), breaks off allowing the window to drop down. This is both a security& a safety issue. I have old parts I've replaced the right rear elevator in 4/07 now the left has failed.(11/07).
- Lebanon, VA, USA
Both rear passenger window regulators failed on my 2002 Ford Focus SE wagon outside of warranty. The windows were never abused / mis-used in any way. This is an obvious design or manufacturing flaw, yet I had to pay for the entire cost of replacing the regulators. Ford was requested to provide some assistance but declined to offer any. Updated 03/05/08.
- Cincinnati, OH, USA
The window regulators are defective for the two rear windows in my 2002 Ford Focus. The first incident occurred about a year and a half ago when the back left window just fell while the vehicle was being driven. The windows are never lowered since we live in Florida and always use the A/C. the same thing happened to the right rear window about 6 mths ago. This is obviously a manufacturer's defect and should be covered under a campaign or special policy. This has not been repaired since the cost is excessive and should be covered by Ford. Ford should step up and release a special policy to cover this unnecessary issue.
- Deltona, FL, USA
The window regulator has gone out in two different windows--both back windows which were never lowered-- in my 2002 Ford Focus. The first incident was a year and a half ago when the back left window just fell as I was driving down the street. The same thing happened to the right rear window on Dec. 1, 2006. This is obviously a defect since the same thing happened to one rear window in my daughter's 2001 Focus, and I have recently seen two different focuses in my area of town that have their back windows held up by packing tape, just as mine was! the local Ford dealer told us it would cost $500 plus to fix each of the two windows, so we took the car to an independent shop where we had to pay $221 in 2005 and will pay approximately that amount again when we take the car in on Dec. 20.
- Austin, TX, USA
The window regulator on the rear window on the passenger side of my wife's 2002 Ford Focus broke when she attempted to roll the window down using the electrical controls. Once the window was rolled down, it would not roll up. The parts manager at the Ford dealer informed me that all of the rear passenger side window regulators of the 2002 Ford Focus' break. This is dangerous because a small child could fall out of the vehicle. Additionally, since the window cannot roll up, if it is raining visibility out of the rear window is nil.
- Baltimore, MD, USA
I have a 2002 Ford Focus ZX5 that is well maintained. Within the first 2-3 years, I have had to replace the front brakes and rotors. In 2004 I had to replace the battery. In 2005 I had to replace the right rear window motor. Presently the left rear window motor isn't working; the window will not go up. The rear front window is not working properly and the air bag light comes on each time the car is started and stays on. The cd player had to be replaced in 2005. In 2006 all four tires had to be replaced because of factory dry rot. I regularly service and maintain the car, and have approximately 28,000 miles on it. I take excellent care of my vehicle and feel this car is not made with quality parts and that it is not safe. Although I drive at normal speeds, it does not get the mileage stated on the sticker.
- Baton Rouge, LA, USA
Broken window regulators two of them with in 1 month of each other. Plastic part is defective and cracks making the window drop down. Piece can not be replaced and the whole regulator need to be replaced.
- Riverview , FL, USA
I was sitting at my daughters school, I tried to roll down the back passenger window I herd a loud noise like glass breaking. I got out of my car to see what the problem was and seen that the window had gone all the way down, when I tried to push the button to raise the window I kept hearing a strange noise and noticed the window would not go up. I contacted the dealer and they told me the power window regulator had gone out and they would fix the problem for over $ $400 because my warrenty had gone out 3 days earlier. I was very upset to learn my warrenty was out because my car was only 2 years old. I had spoke to many other people and they had also had problems with the power windows, so I shocked when I contacted the Ford Motor Company in Ohio they said they had never had any complaints before about the issue.
- Wesson, MS, USA
I have experienced problem after problem since purchasing my 2002 svt Focus. Random stalls, leaks, and noises. Shift linkage failure, wheel bearing failure, power window problems. Intake manifold failure, wrong idle speed, loss of electrical power. 35 days in the shop so far and counting, all within 11mo of purchase. Don't buy a Ford car, you'll regret it.
- Henderson, NV, USA
The engine experienced complete failure at 55 mph with no warning sign. It has not been taken to the dealer for inspection. Sunroof was stuck in open position and would not close properly unless manipulated by hand. Dealer fixed the problem the following day.
- Baltimore, MD, USA
- Henderson, NV, USA