10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
50,581 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

May 152012

Focus

  • miles
The driver's side seat belt is coming to pieces. It looks like something is chewing on it.

- Johnson City, TN, USA

problem #10

Jan 052013

Focus

  • 93,000 miles
The contact owns a 2003 Ford Focus. The contact stated that the front passenger side seat belt buckle and retractor was inoperable. The seat belt warning lights was constantly illuminated. The vehicle was taken to the dealer, who stated that they would replace the seat belt system. The vehicle was not repaired. The manufacturer was notified but offered no assistance. The failure mileage was 93,000.

- Woodleaf, NC, USA

problem #9

Nov 212011

Focus

  • 80,000 miles
The contact owned a 2003 Ford Focus. The contact stated that while driving 20 mph, another vehicle crashed into the passenger side and the contact's vehicle spun around. The air bags did not deploy and the front driver's seat belt did not restrain the contact. The contact sustained bruises, contusions, a tear to her spine, a broken rib, and heart problems as a result of the impact to her chest. In addition, the driver of the second vehicle involved in the crash was injured. A police report of the incident was filed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was declared destroyed. The VIN was not available. The failure and current mileages were 80,000.

- Los Angeles, CA, USA

problem #8

Apr 222012

Focus

  • miles
The left rear seatbelt shoulder strap harness caused my passenger, a young child, to almost be strangled, leaving marks and bruises to the neck. Child was unable to unbuckle seat belt on the right he pulled with both hands on the part of the seatbelt that crossed over his neck, to get out, the tension on seatbelt released, and stretched as he turned to the left and then tightened up, the seatbelt had to be cut to save him.

- Banning , CA, USA

problem #7

Jan 282011

Focus

  • 153,896 miles
The driver side seat belt is stuck and will not move, can not put seat belt on to drive. Pulled on belt it will not budge.

- Detroit, MI, USA

problem #6

Dec 202010

Focus 4-cyl

  • 80,000 miles
My driver's seatbelt is not properly clicking shut, so the seatbelt is not properly secured.

- Chicago, IL, USA

problem #5

Jun 112008

Focus

  • miles
I own a 2003 Ford Focus and 3 out of 5 of my seat belts do not work properly. My passenger seat belt sometimes has to be ripped out in order for it to come unbuckled which could lead to someone dying if they cannot unbuckle after a crash. Two of my back seat belts will not buckle at all. I have contacted Ford and they said I would have to pay to have them fixed. I however feel that this is a safety issue and they should fix it. I have also seen online that others have these same seat belt issues. This has been going on for at least a year. Thankfully there have been no wrecks yet so no one was stuck in the passenger seat but I am very fearful of this happening. I have even tried cleaning out the buckles and it did not work at all.

- Columbus, IN, USA

problem #4

Jan 252007

Focus

  • 70,000 miles
I have replaced the transmission, the water pump, the thermostat, and all radiator hoses. The car overheats daily still. The stereo cuts on and off and can't be turned off by the power button. The rear left seatbelt is stuck where it can't be used. The driver window fell into the door, when the panel was removed it showed that the whole wire system had snapped. The driver door also can only be opened from the inside.

- West Columbia, SC, USA

problem #3

Jan 072006

Focus 4-cyl

  • Automatic transmission
  • 71,000 miles
Piston in transmission deteriorated causing shift solenoid and value body to go bad at 71,000 miles, front drivers seat belt will not unbuckle, rear seat belts will periodically not buckle, now blowing massive amounts of smoke, rims are seized when trying to change tires, no matter if it was just taken off 5 minutes previously to takeoff; ignition seized and ending up having to rebuild steering column.

- Garden City, MI, USA

problem #2

Jan 082006

Focus 4-cyl

  • Automatic transmission
  • miles
My boyfriend and son took my car to have it washed. When they turned the corner the steering wheel just spun. Causing them to almost crash. I have had several other things happen with the car since I bought it in May 2004 used. I have replaced the back tires 4 times in a year. They all have cupped. Every tire place we have went has said the rear of the car has a defect in it. Also, my seat belts used by my children do not always work properly. Last Jan, the transmission wouldn't shift out of first. Ottawa Ford did fix this issue as a speed control sensor wiring problem. With the steering issue the car is undrivable and I am a single mom with no other transportation or means of income to fix. I need some help with this.

- Baldwin City, KS, USA

problem #1

Oct 222003

(reported on)

Focus

  • 8,500 miles
While traveling at 40 mph a dog ran into the street and consumer's vehicle hit the dog. Upon impact, none of the bags deployed, and consumer sustained chest injuries. In addition, driver's side seat belt failed, it locked the driver in after the impact. However, passenger's side seat belt and rear seat belts functioned properly.

- Del Mar, MD, USA