10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 17,320 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car stalls without notice. Sent daughter to emergency room one time. Stalls 2 different ways, while driving and sometimes when coming to a stop. Total loss of control happens. Has been in shop many, many times and they can't figure out problem. Started when car was 7 months old. Also, clutch prematurely went out. Has been replaced 2 or 3 times. (car has 26,000 miles currently). Also, thermostat has gone out many, many times- daughter has driven most of winter with no heat.
- Ft. Wayne, IN, USA
: the contact stated while attempting to apply brake pressure at 55 mph the engine shut off. Although there was no accident, the emergency brake had to be pulled to stop the vehicle and the driver sustained minor injuries. The vehicle was taken to the dealership for inspection. They were unable to duplicate the problem and no repairs were made. The manufacturer was alerted.
- Fort Eustis, VA, USA
: the contact stated while attempting to apply brake pressure at 55 mph the engine shut off. Although there was no accident, the emergency brake had to be pulled to stop the vehicle and the driver sustained minor injuries. The vehicle was taken to the dealership for inspection, which the problem could not be duplicated. The manufacturer was alerted.
- Fort Eustis, VA, USA
Brake problem. At about 2000 to 3000 miles breaks starts to squeal and grind. Took it in to service at dealer complaining about problem, as it got worse and was not normal in 6,000 miles. Was told no problem, routine break in. Then at 12,000 miles still a problem. Went to another dealer, said the same thing. Now with nearly 18,000 miles, rotors are grooved very bad. Evidence and warning was evident in the earlier miles as well. Ford has done nothing to help. I feel they owe me a new pair of rotors and pads. Also, complained of clutch noise problem. I have heard of a tsb claiming certain 2004 Focus have a transaxle misalignment causing pre-mature clutch wear and noise. Wiper switch has been replaced by rc lacy Ford, better service, but they won't service me anymore, since I did not buy it there, and ravena is so close. I need to contact crossroads about all future warranty issues and complaints. Doors in the rear also stick, and wear of door striker is evident. Tires have also been worn pretty bad pirelli 195/60 R15. Back pair are totally bald, and only have had like 18,000 miles, I think it was a alignment issue, which for a car 17 months old should not be an issue. I noticed wear at around 13,000 miles. During my second tire rotation. Have had too many problems with this new vehicle. Also issues with extreme chipping around the rear wheel well. Also have had a hesitation problem at about 25 mph. #rd gear used to be difficult to engage. Please help me resolve these issues. I got nowhere with the dealers myself. The VIN is not the appropriate VIN. My car is a 2004 ZX5 duratec 2.3E 5 spd. Almost all options included. Thank you.
- Athens, NY, USA
When parking a 2004 Ford Focus, they are designed in a manner if you park to close to a curb stop the oil filter can be hit and knocked off the car. All of the oil drained out and within less than 4 miles the car was inoperable. Ford motor looked at the vehicle still under warranty and claimed the owner would need to come up with $5300 to fix the car. They claimed the consumer was liable and it was her fault and not a design defect, claiming the motor froze after 2-4 miles and no oil light ever coming on.
- Lakeside, CA, USA
Vehicle has stalled / sputtered while driving or idling. The consumer took the vehicle to the dealer on 3 separate occasions and each time they said something different was wrong. The dealer replaced the idle air control valve, cleaned out the entire fuel tank, replaced the fuel pump and filter and have now replaced the transmission.
- Washington, DC, USA
2004 Ford Focus svt *purchased new on April 30; car is less than 20 days old *engine exhibits "surging" between 2000-3500, all gears, all temperatures, light acceleration *concern that surging could the car to lunge forward, causing an accident or fatality *contacted Ford svt team (800-367-3788) and was told they are aware of the problem, but not currently working on a fix as "not enough.
- Charlotte, NC, USA
While driving the engine light illuminated. Then, vehicle stalled. Dealership was notified, but did not resolve the problem.
- Phoenix, AZ, USA
- Fort Lupton, CO, USA