My son rear-ended another car in a snowstorm. He was driving between 10-20 miles per hour at the time. The air bag indicator light on his 2004 Ford Focus is now on, but the air bag did not deploy in the accident. He must have been jolted forward pretty abruptly because the seat belt spool is broken - the belt is stuck. He was not injured, but I do wonder whether the air bag should have inflated.

- Shaker Heights, OH, USA

Was involved in rear-ending a Chevrolet Impala stopped on the highway. I was going 55-60 mph and hit the brakes at the last second. Air bags never deployed and had $7000-8000 worth of front end damage. The only thing I suffered from was whiplash.

- Mason City, IA, USA

The contact owns a 2004 Ford Focus. On October 25, 2008, while the contact's daughter was driving 25 mph, the front driver and passenger side air bags suddenly deployed and cracked the windshield. There was no impact or crash involved to trigger the deployment. The driver received minor injuries to her neck. The vehicle is parked at the contact's residence. The insurance company is sending an appraiser to inspect the vehicle. The current and failure mileages were 93,116. Updated 12/11/08 the consumer requested to cancel the complaint. The consumer stated her daughter who was driving, hit something which caused damage to the undercarriage and therefore triggered the air bags. Updated 12/11/08

- Hereford, PA, USA

I had a head-on collision with a car that shot out of a side street directly in front of me. The front of my car hit the side of his van. The air bag did not deploy. My right knee cap was fractured. This was a rental car from enterprise.

- Sunrise, FL, USA

Massive head on collision of a 2004 Ford Focus failed to deploy the airbags.

- Concord, CA, USA

My husbandand I and two other riends were driving about 45 mph and T-boned a small car because they failed to stop. Everyone sustained very bad seat belt injuries. I was a front seat passenger and I hit the windshield with my face but did not sustain bad injuries from it and the wieldshield didnt break. The airbags never deployed!!!! I would'nt have hit the windshield if they did. The only selling point of which I bought the small car for my three children and I. I am afraid to get behind the wheel again.

- Haltom City, TX, USA

While driving 72 mph consumer lost control of the vehicle and collided with a deer. Both frontal air bags failed to deploy. Driver sustained minor injuries. The driver was able to drive the vehicle to the dealer for inspection.

- Buffalo, WY, USA