The key gets stuck in the ignition switch of my 2005 Ford Focus. I have purchased a new key and the key still gets stuck. The classic Ford Lincoln Mercury of columbia, Inc. 177 greystone boulevard columbia SC 29210 (803) 779-3673 dealership called in a locksmith and the problem still exists. I have spent $453 and the key still gets stuck.

- Columbia, SC, USA

Where do I begin? I've had almost all of the issues/complaints already filed here from the dome/airbag lights going off for no reason, the key getting stuck or the car stalling in not starting, disrespect/unprofessional from Ford repair staff or calling Ford corporate, and the most famous Focus moment of all, when the car shakes at speeds of 50 or above on highways. O Ford!, how you've screwed us all!!!!!!!

- North Bergen, NJ, USA

The transmission on my 2005 Focus was difficult to shift into 1st gear. The dealership replaced it under warranty during 7 - 16 March 2007. While doing the work they nicked the brake line just enough to create a slow leak. The location of the leak was near the front left tire. After one day of driving, all the fluid leaked out and the brakes failed while my wife was driving it. The dealership arranged to pick up the Focus with a tow truck. They repaired the brakes (19-23 Mar). On 23 Mar, my wife picked up the Focus. Approximately 1/2 mile from the dealership, the driver's side airbag deployed while she was turning left. The force of the impact pushed her left arm down and to the right, pulling the steering wheel to the left, causing her to hit the curb. No other vehicle was nearby or involved. She was able to maneuver the Focus into the parking lot of a medical treatment facility, where she was treated for cervical injury. The dealership picked up the Focus with a tow truck. At the dealership they put the Focus up on a lift and I inspected the undercarriage along with the service manager and mechanic. The brake rotor was complete separated from the wheel and the lower control arm was bent at about a 20 degree angle from normal. The wheel was noticeably scratched and the tire was cut. The service manager suggested that my wife hit the curb causing the airbag to deploy. My wife is absolutely positive the airbag deployed causing her to hit the curb.

- Yorktown, VA, USA

We recently purchased a 2005 Ford Focus zxw SE 4 door station wagon, VIN [xxx] from scarff Ford in auburn, Washington. While returning from out vacation a black plastic piece of vent material about twelve inches long fell from underneath the driver's side dash and lodged behind the brake pedal and accelerator. We were on the freeway at the time traveling about 65 miles per hour. My wife was driving and with a great deal of difficulty I was able, from the passenger seat to reach and dislodge the obstruction. We were extremely lucky to avoid a life threatening accident. The next day, July 13, 2005 I took the car back to scarff Ford and they reinstalled the part at no charge. However, I am very concerned that this incident could repeat itself with other Ford Focus owners and have a far worse outcome. One thing I did notice was while the ''vent piece'' had provisions for four attaching screws, there appeared to be only one in use. This may have been partially to blame, but I have no way of knowing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Auburn, WA, USA