10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,489 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving without any warning a pop sound and my clutch would not go into any gears. I had to force it into second gear all the way home. Total of 3 failures approx. 1 month apart final result on my third trip for repairs ended with me unable to stop in time which caused me rear ending the back of a truck. I damaged the front of my car. After numerous attempts to repair my car both engine and body I still have no car. My car has 1,200 miles on it. 2005 Ford Focus bought brand new from dealership and unable to go anywhere in it. I don't have the old parts. The lady told me that she would check into it to see if the damages would be covered by them. Considering the accident would not of happened in the first place if they would of fixed my car right the first time. Either way she called me to let me know they weren't going to cover it.
- Lancaster, CA, USA
I bought a 2005 Ford Focus ZX3 at the end of 2004. At 42,000 miles the clutch went out without any warning. I have driven manual cars since first getting my license over 20 years ago, so I know how to drive a manual transmission. I looked up info on the internet and found that Ford knows of the problem (tsb# 05256 NHTSA id# 10018945 dated Jan. 1, 2005). Now that the clutch (which Ford knew about ) went bad, Ford says it is not a warranty part and they will not replace, leaving me to pay for it out of my pocket. I don't think customers should pay for Ford's bad parts.
- Cincinnati, OH, USA
Once on a 3 lane expressway (7/29/05) and once on a busy street (8/4/2005), the stick shift disconnected itself from the transmission leaving me in neutral the first time and 1st gear the second time. The 2005 (245 miles on it) Ford Focus left me in a situation where I was a sitting duck and almost got rear ended the first time and yelled at the second time. The dealer (frontier Ford, santa clara, ca) reconnected the linkage the first time it was towed in. It failed again on 8/4 and was towed in again. Now the car has been sitting at the dealership since 8/4/2005 awaiting parts. The dealer said my manual transmission car was not the only one to exhibit this failure. This is obviously a safety hazard and Ford is doing nothing to fix it but tell me that the cable assembly is on order.
- San Jose, CA, USA
2005 Ford Focus. The consumers vehicle has been in the shop for over a month. The first indication was that it would not shift right and the transmission locked up. The consumer had to drive it to the dealership in 3rd gear. The part was on back-order, and there were so many on order that there was no known date when the part would become available.
- Marine City, MI, USA
- Lancaster, CA, USA