2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,887 miles

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problem #1

Apr 212012

Focus 4-cyl

  • 53,887 miles
To whom it may concern, I am the owner of a 2007 Ford Focus [xxx], it's a pretty good little car. Except for one thing, the battery light comes on. Then it goes off. This repeats. It started in April and lasted until the car wouldn't start leaving my wife stranded 50 miles from home. We had the car towed to the nearest Ford dealer, bill utter Ford in denton, tx. I told them that I had the premiumcare extended warranty, and they understood and let me know if it was just the battery I'd still be responsible as Ford considers that a wear and tear item. They checked the car and determined it was just the battery for which they charged me $246.61. The car was running all right. Until Tuesday when the battery light came on again. And turned off. This time however my wife was much closer to home and she brought it back. I took it to the Ford dealer we bought it from, bankston and thy examined the car and found that the alternator was not properly charging the battery. They replaced it and I paid a $100 deductible for the premiumcare warranty. So now, for one problem I've paid $346.61, which in the scheme of things is not so much. But it does seem to me about $246.61 more than I needed to pay. So I called bill utter Ford and while the man that answered was very nice and had reasonable concerns about refunding my money. He also said that they had replaced many alternators in focuses (focii?) with the battery light coming on intermittently. I did a google search for "Ford Focus intermittent battery light" where I received 101,000 hits. That is more than a few. Considerably more than a few. Bill utter says they can't just replace the alternator if it tests ok unless there's a recall or a service bulletin. 101,000 google hits apparently hasn't warranted a service bulletin. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Benbrook, TX, USA