10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 60,643 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The airbag light in the dashboard stays on all of the time. The driver and passenger seat belt comes unbuckled sometimes for no apparent reason, and has been doing this since I acquired the car in 2012.
- Denver, CO, USA
The air bag light stays on almost all the time and the passager seat belt will come unlashed at times, this has happened more then once with in this last year 2016.
- Kansas City, KS, USA
Ford has put out a recall on the airbag sensor and it's not working so my light for my airbag stays on indicating the airbag is disabled and I can't afford to get it fixed and I've read online that a lot of people have been complaining about the problem with the airbag sensor not working properly for the 2007 Ford Focus you need to do an investigation on this problem asap when I start my car up the light for the airbag pops on and stays on the whole time I'm driving it is totally disabled and that's not good at all there needs to be a recall on this asap I have gone to a lot of websites and seen many people complaining about this problem
- Lake Jackson, TX, USA
The contact owns a 2007 Ford Focus. While operating the vehicle with the driver side seat belt secured, the seat belt unlatched independently leaving the driver unsecured. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
- Optisville, MI, USA
I bought a Ford Focus 2007 car which is a lemon but didn't fall under the original lemon law due to the first transmission not going until 16 months. This car currently has had a total of 5 transmissions put in with the last one in Oct 2013. With the one transmission- fluid leaked all over my driveway when I brought the car back home from the shop April 11, 2011. The next morning I took garbage down- didn't see it, fell & broke my wrist tfcf tear, subsequently resulting in surgery & the loss of my job as well as much pain when I never had an arm issue in my life. One transmission only lasted 6 weeks total. The first transmission was at around 20-22,000 miles. This brand new car did not pass my first pa inspection-what new car doesn't pass an inspection? car was bought brand new & only has 137,000 miles currently after 7 years. Driving down the road, the seatbelts will jam or come undone & off for no reason, headlights will come on & off at times, the lighter switch almost caught on fire, when the car battery was jumped it melted some plastic on the car, the air bags show as being off all the time and numerous safety issues. We have called Ford so many times including at the very beginning when all the problems began & they have refused to acknowledge or help us. They (Ford customer service) have been terrible to work with-lacking care/compassion in regards to our vehicle & situation. We were forced to keep the vehicle since we took out a loan on it. I paid $18,000 for this car brand new and it has been nothing but a nightmare. This vehicle is an accident waiting to happen & a health hazard. Someone besides myself is going to be seriously injured due to the safety. I will not buy a Ford ever again.
- West Middlesex, PA, USA
My car was hit head on, the passenger side seat felled to hold and all the slack came loose causing the passenger to hit the dash. The air bags felled to deploy. The passenger could have been really hurt or worse, could have went through the wind shield. Contacted Ford motor and would get a written response in six weeks. Received a phone call a few days later telling me to work with my insurance company to get it repaired. I asked to be compensated for driving this car for seven years with an defected seat belt with I purchased new. Ford showed no interest in this issue.
- Cement City, MI, USA
The driver's seat belt occasionally fails to fasten properly. It seems to click into place, and there's no warning light or chime, but then sometimes it comes loose again afterward while I'm driving. Sometimes I can tell that something seemed maybe off -- I'll give it a tug, and maybe half of those times I had a suspicion, it pops free. It's happened probably about 10 times in the time I've owned the car (since 2010), most recently today (3/22/14), so it's normally fine. And it always goes in fine again afterward. I don't know if the other buckles are also affected, but I'm normally the only person in the car.
- Washington, DC, USA
The Ford Focus collided with an elk. The driver seatbelt did not lock and this caused the driver to collide with the steering wheel, windshield, and elk.
- Missoula, MT, USA
In a head-on collision the driver's seat belt disengaged throwing driver through passenger side windshield. The armrest between the seats which is positioned right over the seat belt latch and is on a goose-neck mount collapsed and released the seat belt. This resulted in serious injuries.
- Colonia, NJ, USA
The contact owns a 2007 Ford Focus. The contact stated that while driving 42 mph, the vehicle rear ended another vehicle. The air bags did not deploy and the driver side seat belt did not lock which caused the contact to hit the windshield and suffered injuries. The vehicle was destroyed. The manufacturer had not been notified. The failure mileage was approximately 18,000.
- Sedalia, MO, USA
In June of 2009 I took my 2007 Ford Focus in for regular oil changing maintenance as well as to find out while the seat belt light came on when my seat belt was latched. The service attendant checked the seat and stated there was nothing wrong with the seat belt. Well a few weeks after that the light continues to flash only now the seat belt isn't latching properly. I again spoke with a representative who now informs me that my warranty expired and it will cost me $379 to correct this problem because not only do Ford has to fix the latch but it also has to be rewired. I stated to a representative why didn't you do the work when I brought my car in still under warranty and reported this problem and now you want me to pay for an issue that I didn't create. So now I'm driving around with a seat that doesn't work because I can't afford to fix a safety issue that should have been fixed without question.
- Templehills, MD, USA
- Lancaster, PA, USA