I was on my way to work and the knob to change your air setting to defrost broke, which eventually cause my windshield to ice up and for me to go in the ditch.I took the car into Ford 3 times to get it fixed until they told me the main box that changes which direction the air comes out was broken ($2,000 fix) and the mechanic said its common on Focus's. I asked why it wasn't recall and they said its not a safety issue, I responded "so your windshield freezing over and going in the ditch because of it isn't a safety issue?" then he agreed, but I guess Ford doesn't still.

- Norwood Young America, MN, USA

The contact owns a 2007 Ford Focus. The contact stated that the A/C heat knob broke. The vehicle was taken to an authorized dealership where the knob was repaired. However, the knob broke again. The vehicle had not been repaired at the time of the complaint. The VIN was unavailable when the complaint was filed. The failure mileage was approximately 30,000. The current mileage was approximately 60,000.

- Grandbury , TX, USA

The contact owns a 2007 Ford Focus. The contact stated that the defroster would not remove the dew from the window while the air conditioner was activated. The defroster would only remove the dew when the heater was activated. The dealer has not inspected the vehicle. The current mileage was 6,527 and failure mileage was 200.

- Somerville, TN, USA