5.2
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,383 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Bought used 2010 Ford Focus in February. Had no problem for the first 3 months of owning the vehicle, then all of a sudden I was having issues. The car started pulling to the right too much, took it to the dealership where I bought the car, they said its normal for the "slight" pulling to the right as it's the road and not the car (tire pressure was all in range), so they sent me home. This is an ongoing issue with no answer. Two weeks after, I was having steering wheel problems. It would shake("rattle") when coming to a stop(breaking) and when I was driving over 45 mph. Same dealership ran a diagnostic testing as well as test drive, found nothing was wrong, this has been an ongoing issue for 3 months with no fixes. I took it to a Ford certified dealership, they found nothing that was causing the problem, nothing they can do to help me further. I am also having an A/C issue, it is not cooling at max and is emitting a foul odor after turning the vehicle on. Dealership checked the cabin filters and cooling liquids, all was clean and full - offered to do a "spray" to try and eliminate the odor, but did not want to proceed with that option.. my biggest issue is with the car not accelerating when pressing gas pedal and also keeps rolling forward after applying breaks and when at a stop. This is a recent issue within the past month. I will press the brake pedal when coming to a stop, but have to push the brake pedal almost down to the floor to make it stop completely. I have had close-calls with running into the back of other vehicles in front of me because of this issue. Also when I am at a complete stop, the car will unexpectedly "kick" and keep moving forward, thus causing me to have to put even more pressure on the brakes to make it stop. Along side that issue is with my accelerator. I will apply the gas pedal and the car would not accelerate and will give a few kicks if I press it down on it more to make it accelerate. No fixes. Ongoing issue over a month.
- Coral Springs, FL, USA
I bought a 2010 Ford Focus in October of last year. I have not had any problems untill now. I was driving up the road and my vehicle lost its power completly and the wrench light came on. The 3 things I have found common when this happens is that my rpms are at 1.5 trying to push to 2...the mph is about 45 to 50 and I had just filled up with gas a few days prior and was at approximately 3/4 tank full. I pull it over to park and it shakes violently. I have no power in the gas pedal. I turn the car off for a minute then try to start it up again and it takes a bit for it to turn over. Then its running fine..that is untill it does it again. This week will be the 3rd time the dealer has my car to try and figure out what's wrong. They continue to tell me nothing.G is wrong and they arent picking up any codes. I asked them if they looked under the hood and they sd yes. They have gone to Ford this time to find some kind of answer. This car doesn't even have 20K miles on.it. I bought it brand new. It is under full warranty thank goodness otherwise I would be screwed.
- Unity, ME, USA
2010 Ford Focus was having rough idling while stopped and the car being on and on park. Took it to the Ford dealership because it's still under warranty, the supposedly checked and fixed it. It stopped doing that for a few days then it started back again within a week I took it back to the dealership. They kept the car for a day and a half and when they returned it they didn't say what was wrong with it they just cleaned out the throttle as per the paperwork the gave me. Then about a week later I was driving on the freeway and the gas pedal (acceleration) stopped working and the wrench light came on! it's amazing how many people really don't pay attention on the freeway I almost got rearended. So I had to have it towed to the dealership at almost 10pm Saturday night. Come Monday afternoon they wanted to release the car because they could not find anything wrong with it. I told them there is no way I am taking the car back. A car doesn't stop working in the middle of the freeway for no reason now come wed. Still have not heard anything as of yet!!!!
- Canyon Country , CA, USA
Noises coming from transmission.....sounds like gears possibly grinding a bit? had dealer check out problem, said Ford co. Was aware of noises but may wait till further complaints come in. Dealer told me to call or come back if gets worse..its getting worse. Car is about 2 months old with 1800 miles on it, 4 speed auto tranny. Noise is most prominent while going over bumps and accelerating and stopping and accelerating.
- Charleston, SC, USA
Our 2010 automatic Ford Focus demonstrated problems with shifting gears at about 7,000 miles. Once the car is warmed up it will not smoothly shift. This occurs while driving between 10-60 mph, and demonstrates major jerking when it finally does shift, with revving/increased rpms. This problem occurs everytime the car is driven. This is a major problem when entering a highway or a major road with traffic, since the car acceleration does not respond. The dealership said they are aware of the problem and if caught in time the computer is reprogrammed. At a certain point the reprogramming not longer works and the transmission needs major repair. The problem was not corrected with computer reprogramming, and is now in for major transmission repairs with 13,000 miles on it.
- Plymouth, MI, USA
- Salisbury, MD, USA