The contact owns a 2010 Ford Focus. While driving 25 mph, the sun roof shattered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,000.

- Brookline, MA, USA

The contact owns a 2010 Ford Focus. The contact stated both passenger and drivers rear power doors were defective. She was only able to exit the vehicle from the rear, if the vehicle was in park and the front driver side door was opened. The dealer advised her that the vehicle was operating as designed and to replace the locking mechanism if she did not feel safe. The manufacturer was not notified nor was the vehicle repaired. The current mileage was 23,135. The approximate failure mileage was 10,000. Updated 9/27/11 the sunroof leaked water and the tires caused a sever vibration. The tire issue has sine been resolved.

- Imlay City, MI, USA

The contact owns a 2010 Ford Focus. While driving approximately 65 mph with the sun roof closed and the glass shattered. Nothing hit the sun roof nor was she driving underneath an overpass. She immediately drove the vehicle to the dealer. The dealer advised her that the sunroof glass needed to be replaced and the vehicle was repaired. The dealer and the manufacturer did not assume any responsibility for the failure. The approximate failure mileage was 15,500. Updated 5/9/11 updated 05/16/11

- Lawrence, KS, USA

Driving on highway 65 mph than I heard a loud boom and glass was all over me. The sun roof had shattered. Pulled over very scared that I may have been cut. Sunroof was vented open when this happened. Dealership refuses to replace at their cost. Had to report to insurance company. On my way to independent glass company at my expense ! 2010 Ford Focus 8700 miles.

- Pelham, NH, USA