The contact owns a 2011 Ford Focus. The contact stated that the doors would not open from inside the vehicle, except for the front passenger door. Also, the key failed to open the vehicle's doors when locked. The vehicle was taken to Ford groves (1501 N kingshighway St, cape girardeau, mo 63701) where it was diagnosed that the door handles and rods needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 180,067.

- Jackson, MO, USA

The contact owns a 2011 Ford Focus. While the vehicle was parked, the rear doors failed to unlock until after several attempts. The contact continued to lock and unlock the doors until one of the doors unlocked. The failure recurred on several occasions with all four doors. The contact mentioned that the window was rolled down and she was still unable to open the door from the outside of the vehicle. The vehicle was not taken to the dealer or diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.

- Parma, ID, USA

The contact owns a 2011 Ford Focus. The contact stated that the rear passenger and driver side doors failed to open. The vehicle was taken to an auto body shop and the mechanic stated that the repair would cost $1,000. The vehicle was not repaired. The VIN was unknown. The failure mileage was 116,000.

- Nicolaus, CA, USA

Cpsc# I1250486A. 2010 Ford Focus. Consumer stated as she was entering the car her foot became wedged between the plastic casing on the door. The consumer needed help getting the casing off of her foot. She suffered a minor injury. The dealer offered to fix the vehicle.

- Brockport, NY, USA