2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 67,786 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The door handles, latch and unlocking mechanism fail, causing the doors to remain locked. You will be unable to unlock the doors from the inside or or outside.
- Horizon City, TX, USA
Only 3 out of 4 doors open, the outside door latches have failed since purchase in 2013. Have also continually failed/re-broke after being fixed. Car also does not unlock after being locked and inside door mechanisms do not unlock after being engaged.. huge safety issue. Also multiple times the a solenoid has to be replaced due to the car does not shift correctly and fails to accelerate safely (takes a over a min to go from 35-60) and even then it will not maintain 60 miles per hour going up a hill. This is a automatic vehicle, and it is unsafe, especially when exiting off a onramp trying to excel to posted speed limit to merge into traffic off the ramp. I have had multiple problems/issues with this vehicle since its purchase and it is a very unsafe vehicle.
- California, MO, USA
The contact owns a 2011 Ford Focus. The contact stated that the doors would not open from inside the vehicle, except for the front passenger door. Also, the key failed to open the vehicle's doors when locked. The vehicle was taken to Ford groves (1501 N kingshighway St, cape girardeau, mo 63701) where it was diagnosed that the door handles and rods needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 180,067.
- Jackson, MO, USA
My right rear door flew open while the vehicle was in motion as I was turning on to a city highway near my home. Luckily, I was close enough that I made it home safely, however the door wouldn't latch at all after this incident. When I called the dealership where I normally have my car serviced, they said there are many recalls for this type of problem with many Ford models, my model included, however my car did not qualify for the recall based on the VIN number and that it was one year older than the other models that qualified for the recall. They couldn't get it scheduled to repair the door latch for approximately two weeks, and obviously it was unsafe to drive without this problem being fixed. I ended up taking it to a different car service company who confirmed it was definitely a problem with the right rear door latch, and that it needed to be replaced.
- Elkhorn, NE, USA
The contact owns a 2011 Ford Focus. The contact stated that the undercarriage of the vehicle was corroded and water entered the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
- Independent, MO, USA
The contact owns a 2011 Ford Focus. While driving 30 mph, the dashboard cracked without warning. The vehicle was not repaired. In addition, while the vehicle was undergoing an oil change, it was determined that the entire rear window needed to be replaced. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was 30,369. Updated 07/12/16
- Baltimore, MD, USA
The contact owns a 2011 Ford Focus. The contact stated that after entering the vehicle and closing the driver side door, the door ajar warning light remained illuminated. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the door latch failed and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 82,423. Updated 04/22/16 the vehicle was repaired on 02/22/16. Updated 05/05/16.
- Fort Valley, GA, USA
The contact owns a 2011 Ford Focus. While driving at various speeds, the door ajar warning indicator illuminated intermittently. The failure recurred on several occasions. The vehicle was taken to a dealer where it was not diagnosed. The vehicle was then taken to an independent mechanic where it was diagnosed that the door ajar sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
- Los Angeles, CA, USA
The rear doors get stuck and wont open. Like they stay locked. They wont unlock with the remote or trying with the manual door lock pull. Ford said something about it being dirt or something causing this dealership tried cleaning the latches but this happens few times and now the doors have been stucked closed for 3 days. What would happen if get accident or something one the kids cannot get out the car.
- Franklinton, LA, USA
- Mott, ND, USA