10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,912 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When the car is idling whether in park or drive, it will lose power and I notice the RPM needle bounces all over the place. I have had the car completely die on me 3 different times as I have started to accelerate. Luckily all 3 times were when I was leaving a drive-thru and wasn't in heavy traffic. It will lurch and sputter when in drive and the brake is applied. I took it to our local Ford dealership where I purchased the vehicle new in 2010 and the service department checked to see if it was on the recall list because it was showing all of the same symptoms of several others that had a throttle body recall and I was lucky it hadn't lost power going down the highway at 70 mph like some of the others had. When they checked my VIN it didn't have a recall but I was told that I would have to have the throttle body replaced and it would cost around $600!! my 2011 Focus only has 48,000 miles on it and I can't figure out why if it has the exact same malfunction as the recalled models, that the 2011 is not a part of that recall?? I would expect a car to be better made to last a little longer than this! I have had to have the motor in the rear window worked on and clips replaced twice within the first 2 years I had the car but I love my Focus so I think Ford should step up and fix the throttle body issue no matter what model of vehicle it is on!
- Lawton, OK, USA
The contact owned a 2011 Ford Focus. While driving 15 mph, the vehicle accelerated independently and the brakes and steering wheel seized. The contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact did not sustain any injuries and no medical attention was required. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 5/15/15 updated 09/16/2015
- Palmdale, CA, USA
I have a serious electrical problem in my Ford Focus 2011. During the day time the dash lights that are supposed to come on at night when you cut the lights on come on during the day time and won't cut off which causes the battery in my car to go dead. I've already replaced my car battery twice because of this problem. I have to beat on my car for it to cut on and lately that hasn't been working at all. Another problem I'm having is that the car says that the trunk is ajar when it's closed and the rear door is ajar when it's closed, the emergency break is on when it's not. My car cuts off every time I stop. Everything in the dash cuts off and freezes so I won't be able to tell if I need gas or how fast I'm going. Both car keys aren't being recognized by my car. I've repeatedly called the dealership that I got my car from and they keep telling me to come on Saturday and when I get there they say they don't have any mechanics available. I've called triple aaa every other day to jump start my car and sometimes they can't get it started because the dash in my car won't cut on. My dash in my car doesn't cut on when I try to crank up my car my car doesn't start. Everything else comes on in my car but the dash. I went on vacation the day after I bought this car and I had to buy a new battery because of the electrical problem in my car and then it wasn't the battery that was the problem. I went on vacation to Florida and if I didn't get the dash to come on I would've been stuck in Florida. I've had this problem everyday since I bought this car on September 19, 2014.
- Accokeek, MD, USA
Just for the record-the mileage and speed of the incident is probably not accurate as I cannot remember exactly when the issue happened nor the mileage at that time. The vehicle is less than 3 years old and it started happening in 2013. Vehicle has always been sluggish, but since it was a 4 cylinder and I was used to a 6 cylinder, I just thought this was the difference in the 2 engine types. Vehicle started shaking when speeds of 50-60mph was reached in 2013. Took to dealer where I was told it needed new ball joints and throttle body. Got ball joints fixed but didn't have the $500-$600 dollars extra to spend to get throttle body fixed at that time. A family member offered to fix throttle body if I got the part for him. Went to 2 different autoparts stores to get the part and neither of them had it and the 2nd one told us that it was actually a recalled item on my vehicle to call the dealer. Called the dealer and was told it was not a recall item on my vehicle, and it would cost me $402 just for the part (the whole throttle body). Looked at this website and looking through the other's complaints about this vehicle, it seems they are all having throttle body issues too so I wonder why this isn't being looked into and considered a recall. For a car that isn't even 3 years old, I have had some major things go out on it and have been told by other mechanics that the issues I have had with this vehicle should not be happening on a car that is under 3 years old.
- New Melle, MO, USA
I was driving from houston to the woodlands going home from work. Noticed the RPM kept revving up and I couldn't control the speed. The wrench light came on. I have taken good care of this car. Have had problems with the RPM meter and my engine before. Ron carter in alvin said it was a computer issue and "fixed" it while it was under warranty. The problem has now come back in unsafe driving conditions. I could have serious hurt or killed myself and other drivers around me. I feel the transmission is having major problems.
- Spring, TX, USA
Vehicle stalled with out warning while in heavy traffic nearly causing an accident. Dealer said it was a throttle body.
- St Clair Shores, MI, USA
The contact owns a 2011 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle suddenly decelerated. The vehicle was taken to a dealer for diagnosis. The technician stated the throttle body would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 60,000.
- Plain Dealing, ME, USA
- Las Vegas, NV, USA