9.3

really awful
Typical Repair Cost:
$1,000
Average Mileage:
78,050 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace all (1 reports)
  3. replace the heater box (1 reports)
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problem #3

Sep 132017

Focus SEL

  • Automatic transmission
  • 90,000 miles

Yet another thing to fail on this horrible car. I have always owned older cars. thought I was avoiding costly repairs by buying a 2 year old car. the air conditioner stopped working. Shouldn't be having to deal with this on a car this old.

- otherannie, Penland, US

problem #2

Jun 012016

Focus ES

  • Automatic transmission
  • 105,000 miles

The problem I have with this is that the part is on back order with at least 66 people in front of me I don't know when I will get my car back from the dealer It should be on recall if that many people are having problems in a vehicle that isn't 5 years old. They say it is not a safety issue but it is when you live in the north and your window will not defrost and you can't see to drive down the road.

- Barbara L., Bark River, MI, US

problem #1

Aug 192015

Focus SE

  • Automatic transmission
  • 39,006 miles

Problem continually occurred. I had to take car in 10 times-no exaggeration-for days at a time. Each time, problem allegedly fixed, but failed after a few days.

Once, failed before I left the Dealer's Lot. Once it happened before I left the parking spot.

Very frustrating. A lot of wasted time.

Not safe when Defrost failed.

Actually asked by the Dealer if I opened and closed door to reboot the Heating system.

Whole experience was horrible.

- jhertz, Vaughan, ON, Canada