The driver's side rear passenger door will not close. I have to use a piece of wire to hold the door closed so that it will not fly open while I am driving. I noticed the door did not close when I tried to set the alarm. The car had been stationary for about two hours. A customer representative from Ford Motor Company told me that my Ford Focus was not listed in a previous recall. This does not make sense to me. Why should I have to pay for something that was the fault of the manufacturer?

- El Paso, TX, USA

Driving on the freeway my driver door just flew open. Now it won't shut unless I lock the door first in the slot in the door jam then close it. There is a recall on the same year on the fiesta, Fusion, and Lincoln mkz. This needs to be addressed as this is a safety issue, lucky I had my seat belt on like you should always but the door could have hit another car and cause an accident. I am lucky that didn't happen....

- El Cajon, CA, USA

The contact owns a 2012 Ford Focus. The contact stated that the rear passenger side door failed to close. The contact mentioned that the door had to be tied in order to remain secured. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 46,000....updated 09/12/16

- Sun Valley, NV, USA

The door of my 2012 Ford Focus flew open while driving and will not latch to close.

- Corpus Christi, TX, USA

The door latch on my driver's door failed just after I got in it and began driving up my street. The door would not stay closed and an alert sounded. The Ford dealership has told me I have to replace the latch at a cost of approximately $800.

- Humble, TX, USA

The driver side door would not close once I got into the car. I had to drive my car while holding the door shut. This is such a safety hazard! I took the car directly to san tan Ford in gilbert, AZ. San tan Ford explained to me that there was not a recall on the Ford Focus yet, only on the Fusion and the fiesta. I am furious to find out there has been over 73 Ford Focus vehicles reported with this latch issue and a recall has not been made. I am also aware that these malfunctioning latches can break on any of the doors in these vehicles at anytime. I do not feel safe having any family members including grandchildren ride with me in my car. San tan Ford gave me an estimate of $529 to fix one latch. In order for all of my latches to be replaced it will be over $2,116. This is unethical and hazardous to their consumers and families.

- Mesa, AZ, USA

Passenger door will not latch. Drove for +/- 200 feet activating auto-lock while pulling on door to close it helped and it finally latched. Later I was on the freeway driving 65-70 it popped open again. After slowing down and struggling to hold the door shut, I managed to get it to close again because the auto-lock kept clicking.

- Stockton, CA, USA

In March 2016 the driver side door latch broke. As we were getting ready to leave home I opened the car door, but when I tried to close the door it would not latch. At this time, we were lucky that the car was in our driveway and not in motion or away from home. We had to tie the door closed to get it to our local Ford dealer. The dealer decided the latch was defective and needed to be replaced. This cost almost $500. Then, in July 2016 the latch on the front passenger door failed. In this instance, while my 16 year old son was driving, the passenger door swung open. Luckily, it did not hit anything as it swung open. He slowed down for his passenger to close the door, but just like the driver side door earlier this year, the door would not latch. My son's friend had to hold the door closed the entire drive to our house (about 5 miles on a highly traveled road that has a speed limit of 55 mph). This could have been a very serious or dangerous situation if my son had been driving on a highway or had been alone in the car. We immediately called our local Ford dealer to schedule an appointment and called Ford customer relations in hopes that they would assist with the cost of replacement. Even though the Ford Focus is under investigation for many vehicles having the same issue and other Ford vehicles have been recalled for the same issue, Ford has stated that they can not help with the cost of replacement because the vehicle has not been recalled. To make matters worse, there are no replacement latches available in the dallas area, and it will be almost a week before a new latch will be available. We also requested to have both rear latches replaced because I no longer feel it is safe for my 16 year old son to drive this vehicle with its original latches, but I was told that the rear latches are on back order and will not be available for at least a month.

- Forney, TX, USA

The rear door latch will not latch. The door just suddenly flew open while I was driving and now will not latch shut. I was on a city street when it happened.

- Las Vegas, NV, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at 40 mph, the driver side door opened independently and failed to secure. The contact coasted to the side of the road then was able to resume driving by holding the door handle of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.

- West Palm Beach, FL, USA

While driving my Focus and making a right turn my driver door opened in mid turn and flew open. I had to pull over on the highway since I tried to close the door and it would not close. After looking at the door the locking mech would not go back up it stayed down.

- Floresville, TX, USA

Closed my drivers door in the driveway and the door wouldn't latch closed.

- Gilbert, AZ, USA

The driver side door will not latch closed. I cannot lock the car because of this. Only 33K miles on the vehicle. It will bounce back when it is shut and will open if not held closed while driving. Initial incident occurred when trying to close the door and it bounced back open.

- Kennesaw, GA, USA

Doors left side (both) latch failure-front and rear door will not stay closed-tech found latch is internally faulted stationary-doors would not latch, entering vehicle

- Sorrento, FL, USA

I was driving down the street and my rear driver side door just opened as I was making a turn! luckily my work laptop did not fall out of the car or the door didn't hit the car next to me! I pulled over to shut the door but it would not stay shut. After further investigation it appears that something must be broken inside the door because it will not latch! as such I had to go buy some rope to tie the door handle to the door handle on the opposite side in order to keep the door closed so I could drive home safely.

- Manteca, CA, USA

Left rear door latch broke. The door latch will not latch and the door will not stay closed. A bungee cord was needed to hold the door close and had to acknowledge that the door was open on the car warning system. Potential of someone falling out of car without bungee cords holding it closed. Vehicle was stationary when the latch failed.

- Las Vegas, NV, USA

My rear driver side door latch is not catching. I was driving less than 25 mph and the door flung open with a 7 year old child in the back seat. I have attempted to close the door and it has not closed. I called to see if this was covered under the recall and the Ford customer service rep states that my car was not built in the Ford plant with the recall. This is a concern of mine because no matter what plant my car was built in no matter what plant it should be covered. This is clearly a part defect concern.

- Marietta, GA, USA

Driver side rear door will not latch closed. It happened when I arrived home and removed items from the back seat. Have to use seat belt to secure the door closed because the local Ford dealer wants to charge over 500 dollars to install a new latch assembly. When I drive the warning light on the instrument panel when come on every few minutes saying the rear door in open. This issue is very unsafe because I have a 19 month old that still has to ride in a car seat in the back.

- College Station, TX, USA

Driver side door latches/unlatches whenever it wants while driving. Door won't latch shut when entering or exiting car. Driver door opened on its own driving down freeway today 7/23/16 and wouldn't latch back when I tried to shut the door. This has been going on for several months and has happened on multiple occasions. My car is less than 4 years old I shouldn't be having these problems. It is highly dangerous and needs to be addressed before serious injury or death occurs.

- Las Vegas, NV, USA

My 2012 Ford Focus has had two doors break during operation as is described in your current investigation titled "NHTSA action number: PE16001". the first door that malfunctioned was the driver's door. The second was the rear passenger door. In both cases, I had been driving the vehicle and parked, then upon attempting to close the door it would no longer latch. From that point on it was impossible to latch the door closed. In the case of the second/rear passenger door, my girlfriends' 9 year old sister was in that seat...when I went to open it for her to get out I discovered the door was open. This is extremely dangerous, obviously. I have also had to spend approximately $1000 repairing these doors at my local Ford dealership, as the car isn't operable in that condition and Ford denied my requests to pay for the repairs. I am aware that a similar problem in other Ford models has resulted in a recall, but for my specific model just your on-going investigation has taken place thusfar.

- Austin, TX, USA