1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
90,446 miles

About These NHTSA Complaints:

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problem #20

Sep 092019

Focus

  • 112,000 miles
The contact owns a 2012 Ford Focus. While driving between 45 and 50 mph, the front passenger leaned against the interior passenger side door and it opened independently without warning. The contact coasted the vehicle over to the side of the road and noticed that the front passenger side door lock failed. The contact drove the vehicle home using a cargo strap to keep the door closed. The contact called krause family Ford of woodstock (195 woodstock pkwy, woodstock, ga 30188, (877) 808-3640) and was informed that the VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 112,000.

- Woodstock, GA, USA

problem #19

May 282019

Focus

  • 159,000 miles
The contact owns a 2012 Ford Focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel Ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel Ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel Ford repaired the vehicle per NHTSA campaign number: 18V735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.

- Crystal Springs, MS, USA

problem #18

Sep 032017

Focus

  • 46,697 miles
The contact owns a 2012 Ford Focus. The contact stated that the front passenger door opened while driving 65 mph and would not shut. The passenger door warning indicator illuminated. The contact wrapped the seat belt around the door to keep it shut. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The manufacturer was not notified of the issue. The failure mileage was 46,697.

- Newport News, VA, USA

problem #17

Jul 312016

Focus

  • 85,900 miles
The contact owns a 2012 Ford Focus. While driving 45 mph, the front driver side door flew open. The contact was unable to securely lock the door. The contact drove home while holding the door. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,900.

- Tupelo, MS, USA

problem #16

Jul 072016

Focus

  • 130,000 miles
The contact owns a 2012 Ford Focus. While driving 60 mph, the driver side door swung open independently and the door ajar warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000.

- Morriston, FL, USA

problem #15

Jun 202016

Focus

  • 54,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the driver side door opened without warning while the vehicle was in motion. The contact had to secure the door with bungee cords. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.

- Crespview, FL, USA

problem #14

Jun 112016

Focus

  • 100,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at approximately 15 mph, the passenger side door opened independently. The contact had a passenger that held the door secured meanwhile the vehicle in motion. The vehicle was taken to the dealer where it was diagnosed that the latch mechanism failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Sahuarita, AZ, USA

problem #13

May 102016

Focus

  • 73,000 miles
The contact owns a 2012 Ford Focus. While driving 45 mph, the driver side door opened without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000.

- San Tan Valley, AZ, USA

problem #12

Mar 262016

Focus

  • 46,000 miles
The contact owns a 2012 Ford Focus. While attempting to park the vehicle, the rear driver side door opened. The driver was able to shut the door by putting a cord on the inside door handle and tie the cord to the seat's headrest. The vehicle was taken to the dealer for further inspection. The manufacturer was notified. The approximate failure mileage was 46,000.

- San Antonio, TX, USA

problem #11

Mar 062016

Focus

  • 104,000 miles
The contact owns a 2012 Ford Focus. While backing out of the driveway, the driver side door swung open independently and failed to close properly. The door ajar warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.

- West Palm Beach, FL, USA

problem #10

Mar 102014

Focus 4-cyl

  • 45,000 miles
The contact owns a 2012 Ford Focus. While driving various speeds, the transmission began to hesitate in a jerking motion and the vehicle stalled without warning. After waiting ten minutes, the vehicle restarted and resumed normal operation. The vehicle was repaired under the manufacturer's customer satisfaction program where the transmission control module was replaced; however, the transmission continued to exhibit hesitation after the remedy was performed. The contact mentioned that the rear exterior passenger side door failed to unlock until after numerous attempts. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 45,000. Updated 04/08/16 the consumer on a regular basis, while the vehicle was running, passenger had a difficult time exiting the vehicle. The door locks were difficult to unlock. The consumer had to press the door lock repeatedly before they would unlock. The consumer also stated the vehicle would stall at times at intersections. Updated 04/14/16

- Afton, NY, USA

problem #9

Nov 012015

Focus

  • 80,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door lock system failed. The rear driver side door lock became unlocked and caused the door to open while driving 35 mph. The vehicle was taken to the dealer where it was diagnosed that the door lock needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Duncanville, TX, USA

problem #8

Dec 192015

Focus

  • 33,000 miles
The contact owns a 2012 Ford Focus. While driving 60 mph, the driver side door opened without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.

- Parker, AZ, USA

problem #7

Jun 152015

Focus

  • 60,000 miles
The contact owns a 2012 Ford Focus. While driving 40 mph, the front driver and passenger side doors opened independently and failed to close. The contact had to use cords to secure the doors in place. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Tuscon, AZ, USA

problem #6

Jul 072015

Focus

  • 54,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the front driver side door handle and the rear driver side door handle fractured. The vehicle was taken to an independent mechanic to be repaired. The vehicle was repaired; however, the failure recurred. The details of the repairs were unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- Rockwall, TX, USA

problem #5

Sep 132015

Focus

  • 46,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the rear driver and passenger doors failed to latch and open independently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. The VIN was not provided.

- Peoria , AZ, USA

problem #4

May 182015

Focus

  • 433,322 miles
On May 18, 2015, when I was pulling out of my work parking lot and turning onto the main street, the passenger front door flew open for no reason. I pulled over and tried to close the door, but it would not latch closed at all. I tried several times and ended up "seat-belting" the door shut. I feel this is an extremely serious safety issue. When I took it to the dealership, I had a pay $100 deductible for this to be fixed, but again, I feel this is a safety issue and deserves due investigation. There was absolutely no reason for the car door to come open when I was driving. As I am writing this complaint on July 31, 2015, my back passenger door did the same thing, except my daughter was in the backseat!! (tracking issue #: 10745475) I sincerely hope Consumer Affairs looks into why Ford Focus 2012 car doors are not latching closed!

- Henderson, NV, USA

problem #3

Oct 042014

Focus

  • 49,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the driver side door opened independently and failed to shut properly. The dealer stated that the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 49,000.

- Yuma, AZ, USA

problem #2

Aug 222014

Focus 4-cyl

  • 38,000 miles
Drivers door latch failed to latch closed. Parts were unavailable in inventory. We were told that the part was not under factory warranty and no safety recall issued. Three weeks later rear door on drivers side failed. Door will not latch closed. Car is at dealer awaiting repairs. We were given the same information, the parts are not under factory warranty.

- Glendale, AZ, USA

problem #1

Aug 012014

Focus

  • 60,000 miles
The contact owns a 2012 Ford Focus. While driving 15 mph and attempting to make a right turn, the front driver side door ajar warning indicator illuminated. The contact attempted to close the door, but it failed to properly close. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.

- Indio, CA, USA