8.0

pretty bad
Typical Repair Cost:
$1,650
Average Mileage:
98,300 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Oct 042019

Focus SFE

  • Automatic transmission
  • 120,000 miles

We have a 2012 Ford Focus SFE, the high economy model. This car exhibits the same symptoms described in the “soft brake pedal recall” issued recently. The brake pedal can be applied directly to the floor, not reliably stopping the car. Sometime it can be pumped up, sometimes not.

In October the master cylinder was replaced at a cost of $445.36 to no avail. Then the abs-anti skid controller box was replaced, again to no avail. Then the rear calipers were replaced. Once more, no cure. The dealer then applied the entire recall fix. So far it has cost an additional $1200+. This issue has dragged on for three months with no end in sight. Most of the time the car has been at the dealer.

My wife and I both afraid to drive or be a passenger in this car. It's far too dangerous. Step on the brakes and sometimes they work well, sometimes they work with your foot pressed to the floor slowing the car but not reliably stopping it. Frankly, the dealer has tried to solve the problem with continuous messages to Ford Corporate with no satisfactory response. At the same time Ford Corporate was identifying the issue and preparing a recall. What would you do?

- Earl M., Waterford, ME, US

problem #1

Apr 012016

Focus SE 4 cyl

  • CVT transmission
  • 76,546 miles

pedal won't go down or makes noise

When on the Highway most times you press the pedal you get a repetitive noise, but some times the pedal will not go down. When the pedal will not go down, the next time you press the pedal it will work fine. I was sitting in a line the other day with my foot on the brake pedal, after a minute or two the pedal went down about a half an inch 10 seconds later it came back up. It repeated the same process twice, then I was moving and it has not repeated it since. I am afraid the pedal will not go down on me on the highway when I need it, and it will result in an accident.

- tmac4561, Fairmont, WV, US