10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
71,810 miles

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problem #53

Feb 152023

Focus

  • miles
Intermittent loss of brake pressure. ABS would activate and leave the brake pedal feeling soft and having low brake pressure. This problem would randomly fix itself and then randomly happen again while braking normally or after the ABS would engage. Sometime the problem would last for weeks until suddenly the brake pedal would be firm and have strong brake pressure.

- Roland, IA, USA

problem #52

Feb 192023

Focus

  • miles
While driving on interstate, my car suddenly started hesitating and failed to pick up speed. The engine light came on. I pulled over, but did not turn car off fearing it would not restart, to look at owners manual. The problem continued as I drove home. I have driven it once for a short distance since and there was no change. This could cause an accident since it happened unexpectedly while driving at high speed. Brake light fault warning light is illuminated although light appears to be working. This could cause rear end collision if not operating. Luggage compartment opens while driving which causes visibility issue and chance of items stored there to blow out and cause accident. I can not tell if this issue is included in recall addressing locks and latches. Driver side window no longer operates, preventing escape if needed

- Crofton, MD, USA

problem #51

May 012023

Focus

  • miles
I received a recall dated June 2023 about my transmission. It is the first one I have ever received. I had it towed to Stanley Ford McGregor and service said that there wasn't anything wrong. I was told I need to pay them $165 for a recall review"??" I don't feel safe driving it as it slips, bucks, jerks, shudders, delay when shifting as well as having difficulty in changing gears causing many "almost accidents." I just found out Ford settled on 2020 judgement and a 2022 judgement. I had no idea. It is plagued with numerous problems and safety concerns. I have written a letter to the General Manager, Mike F at Stanley Ford McGregor as well as sent copies to Jim Farley, CEO of Ford and FMC Customer Relationship Center. I asked them to get back with me as I will NOT pay that $165 and drive an unsafe car that I don't want to put my 1 yr old grandson at risk as well.

- Gatesville, TX, USA

problem #50

May 292023

Focus

  • miles
See incident 11525260 for details, as it describes both incidences where the ABS Control module failed. I am logging a second complaint so that the second module failure is recorded. Short version: The ABS control module failed again, leaving me with no brakes. The valve gets stuck open inside the module, making the brake pedal unpredictable and sometimes with no stopping power. Ford is unable to fix my car in a timely manner, and is refusing to provide a vehicle to drive until they fix it 2-3 months from now.

- North Andover, MA, USA

problem #49

Jan 042023

Focus

  • miles
[Two incidents involving the same ABS control module. Early January 2023 and Late May 2023] ABS control module failed while going downhill (valve stuck open). Resulted in the brake pedal going to the floor. Had to stop by downshifting and the using hand brake. Whenever brake pedal is pressed after this, it goes a random distance to the floor with no pressure before applying some brake. Ford quoted me a 1 year lead time on replacing the part (and mentioned this is part of a pending recall. This recall will come out after they redesign a new module). They refused my request for a rental/loaner vehicle until it is fixed. I brought it to an independent garage to get the unit replaced. After that, my brake pedal worked as expected for a few months. Last week, the pedal went to the floor again. I brought it to a Ford dealership, and they confirmed that the new module already experienced the same failure as the original one. It is currently at the dealership, who will not have a part to repair my car again until August. I was refused a loaner vehicle by both the dealership and corporate Ford over this PENDING SAFETY RECALL, where they are unable to fix my car. I was told by they dealership that they won't stop me from driving my car in the mean time if I feel safe doing so. It is not safe, so I am leaving the car at the dealership. I do not have a date for when a new revision module will be made, along with official recall. Ford is refusing to reimburse me for my initial repair until they get around to officially announcing the recall. I also found out from them that they reprogrammed the ABS control module back in March 2013 while they reprogrammed a different module (I only new about the TCM reprogram). This means they knew the ABS module had issues 10 years ago, a month after I bought the car. They did nothing for 10 years despite the Fusions having the exact same issue. This is a blatant disregard for the safety of their customers' safety.

- North Anover, MA, USA

problem #48

Dec 282021

Focus

  • miles
Brakes go to the floor due to a faulty abs module valve constantly bleeding off.

- San Antonio, TX, USA

problem #47

May 122021

Focus

  • miles
This cars braking system is inconsistent enough to cause major damage or death. The ABS module sticks the same as in Fords previous recall "fsa 19s54" for 2006-2010 models Fusion, Mercury Milan, and Lincoln MKZ. They recalled a part causing ABS braking issues on those models and the EXACT same issue is happening in my 2012 Focus and will cost upwards of $2000 to fix, essentially making the car a lemon and not worth fixing. When the ABS fires as you brake over rough surfaces or bumps or rain, the brake pedal goes very deep and almost loses all braking ability. I had to swerve into another lane to avoid someone and was lucky enough that no oncoming traffic was there. Thankfully I'm a good enough driver not to have crashed. They can't stop making a car in an effort to avoid past carelessness. They must issue a recall or reimburse people for the part itself "ABS module" which is now 1.5 months backordered. Thank you.

- Philadelphia, PA, USA

problem #46

May 202021

Focus

  • miles
No warning lights intermittent brake loss called Ford told them what was going on and immediately told me hydraulic control unit the valves may stick open for short period of times then return to normal.but would have to take a look. had brakes replaced and bled ford has had this exact issue with other ford models having the hydraulic control unit a recall was issued for the others. But not all of their cars it lead to a crash by not being able to get stopped doing 40mph in a 40 mph zone issue happened year and half ago went had brakes checked out and re-bled the brakes almost lead to another crash then brakes are normal then no pedal at all

- Punxsutawney Pa, PA, USA

problem #45

Nov 062020

Focus

  • miles
I was driving on a busy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while I was stepping on the gas, until it stopped and then cut off in the middle of I-40, while other cars sped by me swerving out of the way in order to not crash into me from behind. I then took the 2012 Ford Focus SE to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear, resulting in other fuel related error codes. The mechanic told me to take the Ford Focus to a Ford dealership right away, because a fuel tank moving in and out that way, causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion and/or fire. The mechanic also told me he could not imagine that Ford Motor Company wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous. The dealership that is representing the Ford Motor Company who will ultimately approve the replacement of the fuel tank or not, attempted to and would have given the car back to me in an extremely dangerous condition rather than making the necessary repairs that Ford Motor Company is being forced to fix by the us government.

- Zebulon, NC, USA

problem #44

Nov 232020

Focus

  • 150,000 miles
I was driving on a busy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while I was stepping on the gas, until it stopped and then cut off in the middle of I-40, while other cars sped by me swerving out of the way in order to not crash into me from behind. I then took the 2012 Ford Focus SE to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear. The mechanic told me to take the Ford Focus to a Ford dealership right away, because a fuel tank moving in that way causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion. The mechanic also told me he could not imagine that the Ford dealership wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous. Then I took the car to the Ford dealership located at: 2807 East millbrook road, raleigh, North Carolina, 27604 - phone number: (984)232-7601, and they told me that it looked fine to them, and that the car door hinges were also under recall and they weren't going to replace those either. Then I told the Ford dealership that I'd already taken the car to another mechanic first, and that I thought they were trying to repair as little as possible and do as little repairs as they could get away with; then I asked them to reexam the car again. But if I hadn't already taken that vehicle to a different mechanic first, the Ford dealership would have given it back to me in an extremely dangerous condition rather than making the necessary repairs that Ford is being forced to do by the government.

- Zebulon, NC, USA

problem #43

Aug 182020

Focus

  • 86,289 miles
2012 Ford Focus known to have transmission problems. Brakes rumble when being pressed. I am concerned about the safety of the transmission. I have seen that Ford has known about this problem. What is Ford doing to correct this problem

- San Diego, CA, USA

problem #42

Sep 242018

Focus

  • 31,000 miles
The hydraulic brake control unit apparently stuck open and resulted in extended brake pedal travel. I was slowly turning and the rt wheel went over the end of a driveway about 2 inches high. I had it repaired at a Ford dealer who apparently was not familiar with this problem and cost about $1100. I have receipts and correspondence.it occurred 9/24/18 with 31,000 miles.

- Annandale,, VA, USA

problem #41

Oct 042019

Focus

  • 120,000 miles
We have a 2012 Ford Focus sfe, the high economy model. This car exhibits the same symptoms described in the 'soft brake pedal recall' issued recently. The brake pedal can be applied directly to the floor, not reliably stopping the car. Sometime it can be pumped up, sometimes not. In October the master cylinder was replaced at a cost of $445.36 to no avail. Then the ABS-anti skid controller box was replaced, again to no avail. Then the rear calipers were replaced. Once more no cure. The dealer then applied the entire recall fix. So far it has cost an additional $1200+. this issue has dragged on for three months with no end in sight. Most of the time the car has been at the dealer. My wife and I both afraid to drive or be a passenger in this car. It's far too dangerous. Step on the brakes and sometimes they work well, sometimes they work with your foot pressed to the floor slowing the car but not reliably stopping it. Frankly, the dealer has tried to solve the problem with continuous messages to Ford corporate with no satisfactory response. At the same time Ford corporate was identifying the issue and preparing a recall. What would you do?.

- Waterford, ME, USA

problem #40

Dec 272019

Focus

  • 140,000 miles
Breaks failed. Was driving straight on a city road that is also deemed a highway and was approaching a stop light. Tried to stop going approx 15 mph felt a click and then nothing, brakes did not engage.

- Brigham, UT, USA

problem #39

Aug 052019

Focus

  • 118,900 miles
While driving on the highway I pressed on the brakes and the car acceloratated from 58 to 80. I had to pump the brakes before it finally stopped. Another time I was approaching a stop sign and pressed the brake and it began to accelerate, I pumped the brakes and it finally stopped. A week later I put the car into drive and pressed the gas and the car didn't go anywhere, had put it back into park then drive and when impressed the gas, it went. A few times I pressed the brakes it felt like something was stuck inside them and they wouldn't grab.

- Flat Rock, IL, USA

problem #38

May 092019

Focus

  • 47,000 miles
I was driving southbound in the left lane on I-495 from md into va, about to get to the ez pass camera. I seldom use the pass, therefore it is not affixed to the windshield. I had placed it on the dashboard in anticipation of the upcoming camera. Traffic was alternately slowing down and speeding up to approximately 35 mph. The driver ahead of me suddenly slowed nearly to a stop, so I pressed my brakes, which caused the ez pass to slide across the dashboard and up against the windshield. Unable to reach it with my seatbelt on, and because the car was barely moving, I unfastened the seat belt to retrieve the pass. At the same time the driver ahead of me slightly increased her speed, then suddenly slowed again, which I did, too. However, this time I had to punch the brake. It went straight to the floor, my car sped up, and I was unable to avoid rear-ending the car ahead. It was such a helpless feeling to try and stop and have no brakes! a "crash mode" message showed up on screen behind the steering wheel and the sync system automatically dialed 911. The other driver got out of her car and walked back to ask if I was okay. I was fine, but because traffic in the right lane was speeding past, and some cars were even passing us on the shoulder, I did not attempt to get out of my car. Eventually the state police, emts and a tow-truck arrived. My steering no longer worked, but once the other car was towed out of the way the responding officer was able to walk alongside my car, pushing it onto the shoulder while I attempted to steer. The tow driver took over from there. I rode with him back to md to the body shop of the Ford dealer where I purchased the car in 2011 and have had all maintenance performed and previous clutch issues addressed. It was in the shop for a month. I asked if there was something wrong with the brakes but was told there was no evidence of that.

- Frederick, MD, USA

problem #37

May 202019

Focus

  • 80,000 miles
The rear tail lights are subject to a "brake lamp bulb fault" due to the shoddy wiring and wiring harness that affixes the wires to the trunk lid. After many open and close iterations of the trunk lid, wires become brittle and fray, and eventually fault. The problem is widespread throughout the forums with many individuals resorting to cutting the cables and resoldering or reattaching them with reduced wire tension. This is a major problem and can cause potential rear end accidents when the brake and tail lights fail to illuminate. The fault appears as soon as the car turns on, and can sporadically go away when driving. As sporadically as it disappears, it reappears and remains. This is absolutely a design flaw with wiring not shielded in any way and simply wrapped in tape.

- West Lafayette, IN, USA

problem #36

Oct 102018

Focus

  • 122,576 miles
On 3 occasions while driving down a side street with a speed limit of 35mph, a power steering assist fault notification appeared. On one occasion it prevented my brake pedal from engaging the brakes. The parking brake still worked. The vehicle has a 3rd party warranty through the dealer I bought it from, when taken to their mechanics it was stated that they could find no trace or cause of the issue and could not replicate.

- Westland, MI, USA

problem #35

Sep 242018

Focus

  • 68,000 miles
This car has had problems since purchasing it as a certified used vehicle for my daughter. The stereo went out completely and had to be replaced. The transmission has been having issues but Ford says the problem is not bad enough when hooked up to the computer for it to be replaced under their extended warranty which Ford has put in place an extended warranty up to 100,000 miles and 7 years. Lastly twice while my daughter was starting to drive the car the steering wheel locked up and brakes stopped working. The second time the car was in reverse and continued to roll forward. Its a good thing she knew to use her emergency brake or she could have been hurt. The car is at the dealership to be diagnosed and repaired. Never buying a Ford again.

- Grants Pass, OR, USA

problem #34

Sep 102018

Focus

  • 60,000 miles
When hard braking and hitting a bump in the road, the brake pedal will travel further, almost to the floor and it feels like I will not stop. For a while afterwards the brake pedal will still travel further making you fell like you will not stop. Talked to the dealer (crest Ford in center line, mi, mike) and he explained this is normal. After the hard brake and the wheels leave the ground, the ABS system thinks there is a problem and does a full diagnostics, during which time the brake pedal travel is increase until the diagnostic check is complete. No other car I have own does this and do not think this is should be this way. This has happened a few times last winter, then when it happened on dry payment I called to bring it in and they told me not

- Warren, MI, USA

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