The contact owns a 2012 Ford Focus. On several occasions, while driving various speeds, the vehicle hesitated and jerked. On one occasion, while driving 60 mph, the transmission vibrated and the vehicle stalled. The transmission faulty warning indicator illuminated. The vehicle was taken to lance cunningham Ford at (866) 591-3943 (4101 clinton hwy, knoxville, tn 37912) where it was diagnosed that the clutch needed to be replaced. The vehicle was then taken to an auto center where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact called the manufacturer on several occasions, but was directed to voicemail. The approximate failure mileage was 113,000.

- Knoxville, TN, USA

Transmission module recall problem getting worse it has in the shop 3 times, almost caused an accident because the car wouldn't move at a light on a hill.

- Columbia, SC, USA

The contact owns a 2012 Ford Focus. While driving 35 mph, the transmission became inoperable without warning. The contact stated that the vehicle stopped in traffic. The contact was unable to shift the vehicle into gear, and the forward and reverse gears failed. The vehicle was towed to D & D Ford (13655 E wade hampton blvd, greer, SC 29651, (855) 505-1172) to be diagnosed. The contact was informed of dtc code: P0785 (timing solenoid malfunction) and that the clutch actuators and slave cylinder failed and needed to be replaced. Additionally, the transmission clutch motor #2 was switched to clutch motor #1 and the tcm module was replaced prior to the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 133,230.

- Spartanburg, SC, USA

Nov 27, 2017. Got in my car after work and steering assist light came on. Put hands on steering wheel and I had no power steering. Called a mechanic he said it would be $1800 to fix it. Same thing has happened to five other people he knows.

- Saxe, VA, USA

I can't drive this vechicle on the road because the transmission overheats and slips. I would be at a stop and it's in drive but does not go anywhere. My vehicle rollas back and almost cause a accident. Due to a faulty powershift dual clutch transmission. There is a class action law suit on Ford but as a consumer I have to wait ten business days to even settle a claim. My life is in danger because I feel like a vechicle will hit me soon in the middle of a intersection. I need help from someone please. Im begging you Ford has made no attempts to help me and I still owe 5,000 to pay it off. Which this vechicle is far to low valued. If anyone can help me with this issue asap.

- Livermore, CA, USA

Ford has issued numerous bulletins related to problems with the Ford Focus transmission. Over the past few years Ford has extended the coverage on certain systems. My car transmission failed, preventing the car from being driven faster than approximately 15 mph (first gear). The dealer completed a software reboot which temporarily addressed the problem but stated that I needed a new "clutch pack" (approximately $1,600). Although the software reboot was covered under one of the warranty extensions, the clutch pack was not. Apparently, the software that tells the system what to do is covered, but the hardware is not? I am very disappointed that Ford refuses to fix the problem in spite of numerous issues that have been identified and documented. The issue/problem that I experienced has been well documented, but Ford refuses to address the fact that faulty design has caused this issue.

- Haymarket, VA, USA

Sync module failed. Costing $1000 to fix. A smog part failure resulted in Ford wanting 2000 to repair and replace the fuel tank. The clutch fails to engage on low speed turns creating a loss of control. Ford fixed with the recall. Steering fault detected making it near impossible to steer the car. Recall is available on other models but not Focus. Another 1000 to fix it. Ford is unsafe!

- Roseville, CA, USA

When I start the car initially I can't turn the wheel of the car. I have to tug on it to get it to turn eventually. I'm afraid that I'll be driving in the power steering will go out. Also have been having troubles with the transmission slipping. They say my car has too many miles to qualify for the clutch recall that Ford has put out. I don't see what this has to do with a malfunction saying I've had troubles with it since I bought this car. Both of these issues are safety issues. I have no money to replace this stuff. So I don't understand why Ford won't work with people on this there needs to be a recall on the steering as I seen many others complaining about it. And they need to suck it up and take the expenditure of replacing all of these crutches that they have a recall on regardless of mileage. Sometimes my seatbelt comes loose after I clicked it. I have to latch it while trying to drive. I'm tired of this car. I'll never buy from Ford again. I've been having problems with this car since I bought it. And have informed the dealership that we bought it from and they clean there is nothing wrong with it period after taking it too but it's going to cost me $3,000.

- Salina, KS, USA

While driving on surface streets @ 25 mph, check engine light came on. Transmission shuddering, rough shifting, overheated and needed to stop driving to cool down. After parked overnight, car won't start. Tried three times and then hold key and car resets and starts. Waited next day, car won't start. Tried three times and then hold key and car resets and starts. Drove car to dealership. Need new clutch, battery in transmission, transmission control module and other parts. Car has only 118K miles on it.

- Dublin, OH, USA

Transmission failing unsafe to drive

- Wasilla, AK, USA

The contact owns a 2012 Ford Focus. When the accelerator pedal was depressed, there was an abnormal severe vibration in the vehicle. The vehicle was taken to fairway Ford (2322 laurens road greenville, SC 29607) where it was diagnosed that the clutch was defective and needed to be replaced. The year before, the vehicle was serviced under an unknown Ford customer satisfaction campaign for the same component. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was approximately 105,431.

- Greenville, SC, USA

I have 2012 Ford Focus with about 85,000 miles. Since 2014, I've had my tcm reprogrammed several times and then replaced in Dec 2015 under the extended warranty after it completely stopped working. I brought my car to Ford again in July 2017 because my steering locked up while I was attempting to back up in a parking lot. I was told it was the epas system, and it would cost about $1,800 to replace since it's not covered under warranty. At their insistence, I paid for the replacement. I also made a complaint with the National Highway Traffic Safety Administration at that time. Since July, I've have been back to three Ford dealerships - first two times because of a grinding noise (they couldn't diagnose it then but have since said it is my clutch) and a second time this past Tuesday (9/12) after my car basically short circuited in a parking lot on Monday and it started lurching forward while trying to reverse...simultaneously my breaks locked up and my steering locked up again (my sound/radio display/front buttons were also intermittently not working). Jc Ford did some "reprogramming" but said they couldn't duplicate the issues and told me my clutch would need replaced eventually but Ford would not cover it until it got worse. They told me these problems were unrelated despite me insisting they all felt similar while driving the vehicle. Yesterday (weds, 9/13), while attempting to turn onto a highway, my car again "stalled"/short-circuited (not sure what exactly happened - but the same thing as the previous times) and my breaks locked up and I couldn't move the vehicle from the middle of the road. Fortunately, I was able to get it out of the road after turning it off and on several times. I immediately took it to a Ford nearby and am waiting to hear if they find anything else. I am now scared to drive my vehicle despite Ford looking at it and "fixing" it several times.

- Johnson City, TN, USA

Shudder when taking off, seems to be from 1st to 2nd....or 2nd to third. I dont really know. Automatic gearbox. As well, my radio will crackle and pop then "freeze" no sound or control other than a very loud and distracting static and popping from the speakers. This has gotten much worse.

- Denton, TX, USA

Takata inflators: This vehicle in the "drive gear" lunges when gas is pressed and quickly takes off at the slightest press of gas making for a dangerous take off from stop lights and traffic signs while on major roadways. This vehicle when placed in the "park gear" jerks when placed in park and feels as if it will roll backwards while in parking lots or home driveway. The vehicle has been reported multiple times to Ford dealer for assessment and/or repair as "shaking" and "shimmies" while driving, to prevent this feeling, the emergency brake is used often. Once, the vehicle actually rolled backwards in the the "drive" gear but was identified as a defect and repaired by a Ford dealer. When placed in "drive" at that time it was showing on the dash as in "park". this too was corrected by Ford dealer by replacing tcm. Although repairs have been made to this vehicle since purchase, it continues to often shake and shimmy appearing to continue to have issues. As owner, I was not notified of the latest recall part prior to my warranty expiring which may have further resolved some of the lingering issues. Tcm has been replaced, the clutch replaced more than once, or tcm reprogrammed during multiple visits to the Ford dealer.

- Waldorf, MD, USA

The check engine light will not turn off, the door sensors keep ringing, and the transmission does not shift properly amd rools backwards when I apply the brakes

- Jonesboro, GA, USA

Engine started growling and became very sluggish. At stop lights or even in traffic, the engine would shut off causing for a dangerous situation. Had vehicle repaired in April and now the same troubles are starting to appear again.

- Mcfarland, WI, USA

Transmission shutters, and driver door opens up while driving.17 year old son drives this car worried about his safety. Screen shot this document! !!!

- Jefferson Hills, PA, USA

Power steering assist fault came on right after starting vehicle. Was unable to move the steering wheel. Kept shutting car down and restarting but to no avail. The previous day while on the freeway in commuter traffic day the ongoing transmission problem that 2 different local Ford service centers worked on 3 separate occasions. The 1st time I was told they replaced the transmission. The following times they replace a competent and re-programed it. As soon as I left the service center I could tell nothing was done. I called the service rep back and he said it was "adaptive" and I needed to allow it time to adapt. I was told I had a cracked motor mount. I told him it had to be caused by the violent jerking of the transmission when accelerating regardless of the circumstances. In stop and go city traffic I have been close several times to being rear ended because of its jerking /hesitation/acceleration. Tow truck driver could not move the wheel. Vehicle finally towed to local dealer. My extended warranty has been covering the transmission repairs but was told the safety problem on the steering was not covered under the warranty. I'm told to fork over 2K + to fix the steering before they would attempt servicing the transmission. Ford knows they have problems with steering and transmission but fail to correct them. The steering has been documented about going out on drivers at high rate of speeds on the freeway. Ford is intentionally risking the lives of Focus owners and passengers. This is a serious safety issue that Ford needs to correct now by immediate recall. It's obvious they gave no idea how to correct the transmission problem.

- Carmichael, CA, USA

While driving down the freeway at 60 mph the inspection light came on and a message stating the power assist has faulted and requires maintenance. When I attempted to pull off at the next off ramp the car was extremely difficult to maneuver and I almost went of the side of the ramp. I had to struggle to get the car home.

- Greensboro, NC, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle jerked violently when the accelerator pedal was depressed while driving. The failure recurred once. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously taken to keystone Ford located in chambersburg, pa where the transmission was updated and the control switch of the transmission was replaced; however, the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 79,798.

- Chambersburg, PA, USA