The contact owns a 2012 Ford Focus. The contact stated that while driving at 35 mph, the grade assist warning light illuminated as the vehicle independently revved. The contact stated that the vehicle was brought to a stop however, it continued to rev independently and the instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.

- Burgettstown, PA, USA

My 2012 Ford Focus shudders, slow to accelerate and grinds when accelerating. I have lose power mutliple times as I am slowing to a stop and lost power complete in May 2016. The clutch was replaced and now December 2016 same problem. The dealership says I must pay for the repair, although should the clutch last longer than 7 months. These always happened in the city on either two lanes or four lanes and more often than not early morning in busy traffic. I don't feel confident that the care will run correctly and safely.

- Durham, NC, USA

My car is in the fourth time for transmission related issues. Also this time the check engine light came on. Bill brown Ford in livonia mi diagnosed the problem as a failing catalytic converter. This is a known problem with the Focus, but Ford hasn't done anything about it. I've researched the issue on line and there are many complaints about the catalytic converter. I also have a friend who is a mechanic at a Ford dealership and he said Ford is quite aware of the problem. Two years ago I was almost rear ended when the car suddenly went out of gear and the check engine light came on and flashed a warning. Ford replaced the tcu. The car is now hesitating again along with shuttering when accelerating.

- Livonia, MI, USA

My vehicle has been in for service 3 times this year alone for the same transmission issue. Every time I go in they adjust something or replace a small part, but never completely fix the problem. It shudders, hesitates, bucks, and kind of stalls because the transmission is trying to shift or making grinding noises. It can do it speeding up or slowing down or in the middle of the drive, it is unpredictable. I have had the transmission also over heat and tell me to pull over on large busy roads and have a loss of power when not stopping fast enough. It is scary when my car is shuddering going no where and I am in the middle of traffic or going through an intersection with my 2 kids in the car. Fords response is to continue driving the car, some times they say it is within specs and sometimes they say that I have to drive it while I wait for parts to come in, which are usually back ordered. The service adviser told me herself that she wouldn't drive the car but I am expected to drive it because they can not give me a loaner and they have no parts to fix my car, and even when they do "fix it" the same problem starts again within a couple months. I think they are just waiting and riding it out until the warranty runs out on it. Now to top it off there is also a recall on the door latches where the doors can just open and they also do not have those parts. It is an unsafe car and a horrible experience that I am going through.

- West Palm Beach, FL, USA

My car has a problem with the transmission and I found out that there is a recall from the company. They have 3 recalls on the transmission: Transmission control module reprogramming for overt tcm failure warning transmission clutch shudder / transmission input shaft seal warranty extension transmission control module extended warranty coverage I called them twice and they checked my VIN number and they found me eligible to get my car fixed at one of their dealers. I took my car there and the dealer refused to fix my car because my car has a branded(salvage) title. Now, if you can't build a car right, leave this business to somebody else.when you have all these failures in the transmission, this tells me the whole transmission is just a scam and it shouldn't be there.if a car got a hit in the trunk far away from the transmission and didn't even touch it, what this has to do with your mistake. Why do I have to pay for your mistake"do you even know what this transmission problem does to the car?here is what happened, I was driving my car on the freeway almost 70 miles/hour with my family and suddenly my car was not going forward and although pushing on the gas pedal, the car was not speeding. Do you realize that any car from behind could just hit me from the back because I didn't hit the brakes and no brakes lights were on nor any warning that I was slowing down.do you know how I was terrified to go from my lane to the shoulder while losing speed and any truck or car can hit me and kill me with my family.no, you don't know because you don't care about other people's lives. If you care you won't let these cars run on the roads. 3 failures in the transmission, 2 of them will cover my salvage title and 1 won't cover it, why?? the way I see it is you messed up in the transmission and they are all connected with each other, why do you cover 2 faults and not the 3rd one"

- Fort Worth, TX, USA

My 2012 Ford Focus has a transmission clutch defect.. my experience with the problem has been a rattle noise, during low gears, check engine light appears off and on, vehicle stalls as your driving, speedometer goes up when you are in park, and it causes the car to "flutter" in and out like it's about to shut off. I have had the defect fixed by the Ford dealership three times.. I am now having take the car back to the dealership to be fixed for the fourth time. I just got my car back from being fixed again for the third time. That same day of picking up my car my son and I stalled out in the middle of the interstate three times! my son is 19 months old, as you can imagine I was fearing for our life.. cars going 70+ miles an hour, going past you, while your stalled out in the middle lane.. I couldn't get out the vehicle with my son, because remind you, I couldn't get out safely, all I could do was hope the people behind me could see my safety hazard lights.. this was not the first time I have stalled out in this car.. this makes stalling out number 6.. I have a huge safety concern with this car. I don't feel safe driving it, especially with my son in the car.. I just want the dealership to replace my car.. I want to feel safe driving and I am terrified to drive mine.

- Covington, GA, USA

I was driving in traffic at approximately 40 mph. My vehicle lost all power. I almost got rear ended. My vehicle will not automatically shift now. It has lack of power and it jerks and lunges while driving also it lost its reverse gear this all happened at the same time get on to the freeway

- Corona, CA, USA

The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle stalled and the check engine and transmission warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch shudder failed and needed to be replaced. The vehicle was repaired; however, the failure recurred numerous times. The contact also mentioned that several other parts were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 81,220.

- Salem, VA, USA

The dual clutch transmission was rebuilt less than a year ago after the clutches began to badly slip. Had noticed the trans slip some around town but car was okay to drive. On a weekend trip to the mountains it began to slip so badly that I did not know if I would make it back to town. Apparently the strain on the trans from all the hilly city driving compounded the already existing problem that was of no concern back home on regular terrain. Now the trans is displaying some of those slipping characteristics again. I was planning another mountain Excursion but am now afraid to do so. I cannot afford to buy another car nor can I afford to put confidence in my car on any such trip out of town. This car should last me many trouble free years of operation at least as far as the transmission is concerned. I am trapped with a car that will probably be back in the repair shop before long. Not to mention that I see where many Focus owners are having multiple repair jobs for the same reason. I love the car but am thoroughly dismayed that a long term fix does not seem to be attainable.

- Starr, SC, USA

The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle suddenly failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be updated. The software was updated, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the module needed replacement again. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 37,000.

- Mt. Pleasant, SC, USA

Transmission - transmission on late model Ford Focus is dangerous. Car shakes, shutters and transmission will not go in gear at time when in traffic. Clear safety hazard that vehicle is dangerous when operating and concerning when car has movement issues in intersections and at stop lights. Car has been to service center over a dozen times for transmission reprogramming over past 4 years, car has received three clutches and now other major components are failing within the transmission. Car recently broke down while driving and started missing gears, lurching and shaking on a road at 50 mph. Had to pull over. Was able to travel 1 mile to get home but car was difficult to stop and jerked uncontrollably. Car would not go into reverse and had to push out of road upon arriving home.

- Tampa, FL, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle independently shifted into neutral and the check engine warning indicator illuminated. After five minutes, the vehicle became operable. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch position sensor needed to be replaced. The dealer was contacted, but the vehicle was not repaired due to the workload of the dealer. In addition, the contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.

- Pasadena, TX, USA

Recall of PCM/tmc recall 15B22 - I do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? I took my car to dealership for a failed recalled part and I had to pay for the part and the installation!! I commute over a hundred miles round trip each day to work by July 2016 I had already reached the 150,000 mile mark. My family has been a Ford owner's for over 35 years. We own 3 Ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at [xxx]. thank you, [xxx] may you and yours have a blessed thanksgiving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bismarck, AR, USA

The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle shook forcefully and the overheating warning light illuminated. The dealer diagnosed that the transmission was failing. The failure could not be repaired. The failure mileage was 48,000.

- San Diego, CA, USA

The contact owns a 2012 Ford Focus. The contact stated that the transmission failed and the vehicle was driving as if it were in neutral. The vehicle was repaired, but the vehicle stalled while driving 30 mph. The VIN and failure mileage were unknown.

- Evmond, OK, USA

The transmission is slipping and hesitating, Ford said its a design problem. I have had several near accidents because of this transmission. Ford can't fix this. I would like Ford to buy back this car before I get into a bad accident.

- Watertown, MA, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle experienced excessive shuddering and delayed acceleration when the accelerator pedal was depressed. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch motor was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the issue. The failure mileage was approximately 98,842.

- Muskegon, MI, USA

The contact owns a 2012 Ford Focus. While driving various speeds and shifting between first and second gear, the vehicle would jerk. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch kit needed replacement. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer where the transmission control module was replaced and the PCM was updated. The manufacturer was notified. The failure mileage was approximately 20,000.

- Groton, CT, USA

Ford Focus recall for dual clutch assembly: We have had the dual clutch assembly replaced 3 times and continue to have problems with the car not shifting into the correct gear, dragging, and shuttering.

- Baltimore, MD, USA

The contact owns a 2012 Ford Focus. While driving on an incline, the vehicle began to stutter without warning. Also, when the accelerator pedal was depressed, the vehicle hesitated to increase in speed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,468.

- Fayetteville, NC, USA