I was driving on a city street travelling 50 mph when my car started to stall. I hit the gas and my car jerked and stalled again. Then my car read a message that said "transmission malfunction service now." Once I was able to get to a safe location, I parked my car and it made some funny sound almost like a clunking noise. This is not the first time my car has stalled out and had transmission issues. This is actually the third time I have been driving my car and been scared out of my mind due to my car stalling out while driving.

- Boynton Beach, FL, USA

While driving on freeway, transmission failed to provide power upon acceleration

- Mission Viejo, CA, USA

I purchased a used 2012 Ford Focus hatchback in October 2012 that had 29,000 mile on it at the time. I drove the vehicle up to 39,000 and the power steering failed as I was initiating a left turn across traffic. I looked down to see the power steering assist fault error message. The car was out of warranty at that point, and I was out 2,000$ in repairs. I have seen that Ford has recalled other vehicles for the same issue, just not the 2012 Focus yet. In October 2014, I found the hard stuttering upon accelerating and then I received my first recall notice. A new tcm was installed, reprogrammed, along with a new clutch. About two weeks after that the clutch failed and I had to bring it back in for repairs. About 6 months after that I was driving on the highway at around 70 mph and the dashboard lit up with a transmission malfunction, service now error. I took it to the dealership and they replaced the tcm again and reprogrammed. In August 2016, the car is now at around 65,000 miles. I was driving around 40 mph on a busy city street when I received the transmission malfunction, service now error. I just got the car back from the dealership yesterday, the 4th time, with a new tcm that has been reprogrammed. This car is unsafe, and Ford is aware. The technicians I have dealt with all know the exact issue before I explain it to them. I asked for a complaint line, or any options for consumers in my position and was told by both the dealership and the Ford customer service hot line that there are none. I asked the technician at the dealership if they knew they were handing me an unsafe vehicle, and he shook his head then stated he wished there was something they could do but I am out of luck.

- Fort Collins, CO, USA

I purchased the car from Ford dealer used.transmission acted up after a month took in in and they said it would cost me $200 to look at it.I purchased the 2 year extended warranty, but would still cost me that.I left, a few month later the car would not move and transmission light came on.my insurance towed the car at that time the dealer kept my car for a week, charged me $500 for cables to the battery.1 week later I was driving back from Arizona to Nevada in the middle of the desert and the car light came on again car was shuttering losing power thank god I made it home.now about 2 months later I was driving home from work and turned my driver side door flew open..thank god I wasn't close to oncoming traffic and had seat belt on.however now my driver side door will not close or lock.

- Las Vegas, NV, USA

Transmission is faulty. While driving, the car will slow down, shake, and shudder and will not accelerate. The rpms will increase to 5000-6000. This happens in city driving and highway driving. On the highway the car will slow from 65mph to 40mph without warning and will not accelerate. Very unsafe!!!! the car has been back to Ford dealership several times. Each time they say the car is fixed only to be back with in a week or two for the same problem. Seems Ford does not have a fix for this problem and I dont want the car because someone is going to get injured driving this unsafe car.

- Woodbridge, VA, USA

The contact owns a 2012 Ford Focus. The contact stated that the vehicle would accelerate or decelerate without warning. When the contact attempted to accelerate from a stop, the vehicle sputtered. The dealer diagnosed that the transmission and the computer chip for the transmission failed. The computer chip needed to be reprogrammed and the clutch needed to be replaced. The vehicle was repaired a total of three times; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 61,312.

- West Sacramento, CA, USA

The contact owns a 2012 Ford Focus. While driving approximately 65 mph, the transmission independently shifted into neutral and the rpms increased. The vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where the PCM, tcm, and shaft seals were replaced. The failure occurred only after the vehicle was serviced per the manufacturer's voluntary recall in which the clutch and the tcm were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

- York, ME, USA

I bought a 2012 Focus in 2015 with 14,690 miles on it. After a couple of weeks I noticed problems with the transmission but tried to think positive and say it can't be. As the days and weeks went on it got worse and worse the cranking noise the lack of acceleration and deceleration, the shuddering, etc.. then I get a recall letter from Ford motor stating there's a recall on the transmission and if affected have dealer take care of it, so I called the dealer and asked if they could give me a loaner since I have a severely disabled 8 yr old daughter that I must have transportation in case of any emergency they told me no loaners, so I called Ford motor told them my issue and they also said no loaners. I took the car and I got it back the same day they told me it just had to be reprogrammed ok so a week later the same thing started but I have to work as well so I can't take off from work so easily, so I just kept driving it since the service manager assured me it will never stall. Well it did just this week right in the middle of the road with the red malfunction light on. I was stuck I waited a few mins in the boiling heat with my daughter and restarted the car, needless to say it's going back to the dealer again. It's a hazard driving this car thank god no one hit me on the road. With this car you can have a major accident it is the unsafest car you could drive.

- Franklin Square, NY, USA

2 major issues: Transmission would sudden drop out of gear while driving. Several times I was on the highway and it would drop into neutral, leaving me no way to control my vehicle. This was fixed with a Ford warranty extension and replacement of the transmission control module (tcm). Now, at 74000 miles, I am having a malfunction of the electronic power steering (eps). Usually right when I start the vehicle and am backing out of my garage, but occasionally also while driving, a warning code appears on the dashboard saying "malfunction: Power steering" and the wheel locks in place. This is very dangerous and the 2012 Focus seems to have lots of major issues.

- Woods Cross, UT, USA

Tcm recall, I have had to take my car to the shop going on 3 times now for the same issue. My car is loosing power, hesitating to go into gear, and shuddering while driving. My radio is also turning off while driving and does not fix until I turn the car on and off. My transmission feels like its driving. I don't feel safe driving this vehicle and I have started the steps to file a complaint with Ford. I want to drive a safer car I feel like im risking me and my passengers lives when I drive this car. I love it but I just want to feel safe and want to feel like my auto company cares about its drivers. Once when they first fixed the tcm I drove it off the lot and got a transmission error message and they had to come take it back to the dealer. When I pull off at a light my car shakes until it gets to 20mph then it still shudders a bit until it gets about 50 mph

- Baltimore, MD, USA

I've had problems with the transmission from the start. I've had the trans control module replaced twice. Problems include delayed starts, shuttering when shifting, revving high when about to shift, or sticking in gear and not shifting when it should. I kept taking it in, and each time they told me they couldn't find a code, so they couldn't fix it. They finally replaced the tcm, when my car just stopped in the middle lane, during rush hour traffic on the freeway. I couldn't get it to move, so I shut it off, then it wouldn't start again. It took emergency vehicles to get me to the side of the road because of all the traffic whizzing by. The second time they replaced it, I was on vacation, and my car kept sticking in gear, but the service engine soon light came on this time so they had a code to go by.

- Pinon Hills, CA, USA

The contact owns a 2012 Ford Focus. While driving 20 mph, the transmission lost power. When the shift lever was placed in the drive position and the accelerator pedal was depressed, the vehicle shuddered and failed to respond. The contact also stated that while attempting to traverse a hill, the transmission lost power and the vehicle rolled backwards down the hill. The vehicle was taken to the dealer to be diagnosed. The contact stated that the power train control module and transmission control module were reprogrammed, but the failure recurred five times. The manufacturer was notified of the failure. The approximate failure mileage was 13,000. Updated 01/05/17

- Cumberland, RI, USA

This is not the first time this auto manual transmission has caused problems. When I have taken this vehicle in for service and asked them to look at the transmission and when I have explained what it does they said that is how it should be. It has acted like it won't go and it has rolled back on hills. It has shuttered and stuttered to change gears. Finally it didn't and it was in traffic on a 70 mph highway. While driving in rush hour traffic - not stop and go - just morning traffic with several other drivers on a 70 mph the Ford Focus stopped accelerating. The car would not go past 40-45mph. I had to turn my hazards on and try to keep going and work my way over to the shoulder. It was difficult and very dangerous. I couldn't get over as quick as I would have liked and I could have died! the car wouldn't shift gears. It is like it was stuck in between and then it wouldn't really slow down and finally I had to coast on the shoulder to a stop. I was almost at an exit so I thought I would try to get off to a quick parking lot. But then it wouldn't go. It wasn't stopped, but it wasn't driving. Then a message indicated hot transmission and I waited as it indicated to let it cool. Finally it cleared and no more message. I tried to go again on the shoulder to get to a safe parking lot or something and it went for a minute got stuck at 40 mph and started to slow. The car's throttle was going and revving but nothing. I had to coast to a stop. Let it cool and then I just tried to go to this wide part of the shoulder on the exit ramp so it would be safe to get a tow and get my stuff out of my car to my husband's car. I got a tow to a local Ford shop and they said "you have to drive it differently." A car that I have had 4ish years, now I have to drive it differently" how do I drive to where it doesn't stop working" this should never happen!

- Raleigh, NC, USA

The contact owns a 2012 Ford Focus. While driving 40 mph, the vehicle vibrated and jerked forward when the accelerator pedal was depressed. The vehicle was taken to be repaired, but the issue recurred. The manufacturer was not made aware of the issue. The failure mileage was 30,000. Updated 09/06/16 the consumer stated the vehicle hesitated at low RPM's upon take off. Updated 09/08/16.

- Whitehall, PA, USA

From the day purchased, transmission shudders while driving, going up a hill or taking off. Took to dealer and they said that's normal.

- Moca, PR, USA

I bought my 2012 Ford Focus new. Ford has replaced my transmission/seals/ clutches four times thus far. I have had to schedule three appts with paul miller Ford in lexington ky since transmission #4. the first & second inspection passed all tests, 'it's within parameters' was the only response the technician would tell me. My third appt, my transmission failed & now need yet another transmission. Ford says my vehicle 'safe to drive'. will take 2-3 months for parts. Focus continues to: Shift erratic, RPM needle in 6-7 range, transmission slips, jerks, hestitates, boggs down, delayed acceleration, shudders, surges forward when stopping, decreased fuel mileage, and transmission is leaking. The cover for under carriage is covered/caked with transmission oil. How can this vehicle be safe to drive when clearly testing indicates the transmission has failed.

- Lawrenceburg, KY, USA

Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me I'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out I have had problems with my transmission about six months after I bought it new it finally went out. I use this car to go to work I am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After Ford indicated recall I had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until I had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So I learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.

- Vero Beach, FL, USA

We purchased this car new in August of 2012 and have had nothing but problems with the transmission. Jerking, stuttering, etc. Clutch has been replaced by Ford at least three times under warranty to only fail again. Ford has extended the warranty to 100,000 due to their known faulty design but has yet to fix the problem. Owners will be left with a car that is unsafe, expensive to maintain and / or unusable once the warranty expires. We have had problems on the highway and is city driving. Currently the car will not go above 30 miles and hour and no support from local Ford dealer or Ford corporate on getting rental car until they can finally fit us in 4 days from now. Mind you this car is under warranty and is a known defect they've yet to fix. Why after five years of known problems has this car not been recalled" how many people have to die in accidents before something is done" listed today's date as date of date of incident although this is just the lastest in a long line of headaches and transmission problems we've experienced since buying this car.

- Hilliard, OH, USA

I have had my Ford Focus since 2012. Bought new. Noticed roll back at stop signs and definitely on hills. Had it looked at, was told it was fixed and as good as it is going to get. Still rolls back. One night put car in reverse. It didn't move. Shut it off three times, it finally reset. Talked to the dealership about this. Said they have never heard of this happening. Have noticed a little jerking here and there. One day, June 2016, drove the car to downtown madison, parked in a ramp. All was fine. Got back in and started it up to bells and whistles telling us the transmission malfunctioned and to have it serviced immediately. Car would not shift properly. Had the transmission control module replaced. Two weeks later, 350 miles from home, after passing a semi, pulled back into the right lane and 10 minutes down the road, car refused to accelerate. It would rev up to 4500 RPM's but not move. All the way home. Going up hill, same thing. Get on a straight away and it moved fine, but to start off and stop lights and intersections, it would start slowly. But RPM's would rev every time. Dealership just called. The work they did is "fine", now running a diagnostic on the powertrain. Already 100 dollars in. Not a happy camper at this moment.

- Cross Plains, WI, USA

Ever since we purchased the vehicle brand new, the vehicle has shuddered and had transmission issues. For dis refusing to fix the issue. I was left stranded on the road because the tcm had to be replaced. PCM and tcm have been reprogrammed multiple times and the clutch has been replaced in it 3 or 4 times as well. Ford keeps saying that this is normal and how it should operate the shudder and jerkign happens mostly when taking off froma stop like at a stop light

- Hampton, VA, USA