10.0

really awful
Crashes / Fires:
30 / 3
Injuries / Deaths:
15 / 2
Average Mileage:
59,238 miles

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« Read the previous 20 complaints

problem #463

Jul 232015

Focus

  • 42,740 miles
Bought the car used in May. It drove fine for the first month and now the check engine light comes on with a code for the transmission. The car hesitates and shutters when you start from a stop and when you get going it feels like it shifts into neutral, RPM goes real high and then shifts hard. The code that pops up is P2862, P2831, P2832, P2837, and P285F. For 2 of them the code is shift fork a and B position circuit shift, and the others say no definition found.I don't know what to do from here.

- Colorado Springs, CO, USA

problem #462

Jul 192015

Focus

  • 67,000 miles
Accelerating up a shallow hill the transmission began to stutter and jerk and grind as it changed gears. In the middle of the jerking the car shifted into neutral and revved up. Complete loss of power at speed. Pulled over to the side of the road (on a hill) put the car in park and shut the car off. When I released the brake the car rolled backwards down the hill - clearly the car was not engaged in park. I applied the brake to stop the car and engaged the E brake. I tried to restart the car it would not start. Error kept flashing 'parking aid malfunction - service required'. the failure left us stranded on the side of the road on a 95 degree day without the ability to start the car. I am currently waiting for Ford dealer to determine the cause of the failure. The jerking and stuttering of the transmission is a very regular occurrence for my car. It happens at almost every startup, especially when hot. The jerking and stuttering has in the past resulted in loss of power to the point that I have almost been hit by oncoming cars when I tried to pull out into the street. I had also brought my car to the dealer previously complaining of severe jerking and stuttering and was told this was normal for the transmission.

- Ipswich , MA, USA

problem #461

Sep 252014

Focus

  • 29,000 miles
Purchased car March 29th 2014 with 12K miles. Shortly after car would shutter consistently upon acceleration and not excel in a timely manner.on Sept 25th was driving and the car and it did not want to move from a stop. RPM would would just go to 4 or 5 and eventually engage. I was able to drive it a mile home and park it. Took it to the Ford dealer a few days later when they could get it in. They replaced the body control module $744.68. Drove it home and the next day it was worse. Called the dealership back and they told me since it was a transmission issue they could not get it in for three weeks. I drove it like this for months. March 2015 I took it to a different Ford dealership and the diagnosis code P0902 came up. They replaced the clutch actuator and updated my sync. $452.65. They stated the code was an software issue. After that it was an intermittent problem. Drove it home and the next day nothing had changed. My sync no longer works.took it back to that same Ford dealership and they now wanted to replace the transmission control module $873.41. And at this point I asked what if this don't work is there any guarantee" they said no. With it being an intermittent problem they could be anything. Before I brought it back the 2nd time they made sure that the check engine light was on so that they could put it on the computer and drive it.I love my car and just want it fixed. My car now has 57K miles and I continue to drive it not knowing if I am ever going to be able to make it to my destination. I can drive it for 1K miles with no issues or for three weeks straight barely wanting to move. I have read a lot on the forum website and there are hundreds of people with the same problems. Why" so today I am reaching out for some sort of assistance in finding a fix for my car, since the dealership showed no concern. Any help would greatly be appreciated. Thank you.

- Ypsilanti, MI, USA

problem #460

Jun 212015

Focus

  • 112,000 miles
First incident traveling approximately 45 mph, as automatic transmission shifts gears, the transmission slips out of gear. Shifting to neutral and back into gear does not work. Pulled vehicle onto the shoulder, put into park, turn off the engine. Engine will not start, no crank. Let vehicle sit for a minute, retry starting, vehicle runs normally. Next incident around 2 weeks later. Similar experience, but travelling approx 75 mph on highway. Required to pull over, restart vehicle. Check engine light on at restart and engine running at lower RPM than normal in all gears. Vehicle rests overnight, runs normally with no check engine light. Subsequent incidents increase in frequency, without check engine light. Simply need to pull over, restart vehicle. Most frequently occurs while traveling on the highway at higher speeds. 6th or 7th incident, about a month after the initial incident. Check engine light remains on. Vehicle service scheduled but not yet performed due to backlog of transmission service repairs at Ford service center.

- Wayzata, MN, USA

problem #459

Sep 032014

Focus

  • 47,781 miles
We have been experiencing on multiple occasions a transmission shudder and loss of acceleration during shifting.

- Cookeville, TN, USA

problem #458

Aug 152014

Focus

  • 55,000 miles
This vehicle has a pretty significant engine shudder as well as a rattling noise between first and second and second and third gears. Vehicle at times feels like it is going to stall out. This is a safety issue in all intersections and this vehicle should be recalled.

- Albuquerque, NM, USA

problem #457

Jul 082015

Focus

  • 40,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle was engaged into the drive gear and it suddenly accelerated independently. The vehicle was taken to the dealer where it was informed that the vehicle was operating as designed. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.

- Eats Haven, CT, USA

problem #456

Jul 162014

Focus

  • 40,000 miles
During times of frequent stop and go (accelerating and de-accelerating) the car shudders and acts like it is going to stall. It does not accelerate or de-accelerate properly sometimes. I did not notice until about 40,000 miles and have had this problem ever since. Some model of Ford focuses are under recall, however when I went to the dealer they said my car specifically was not being recalled yet it was exhibiting the same issues.

- Brown City, MI, USA

problem #455

Jun 122015

Focus

  • 68,800 miles
The contact owns a 2012 Ford Focus. While driving at 45 mph, the vehicle started to decelerate. The contact coasted the vehicle to the side of the road and shut the engine off. Once restarted, the gear shifter failed to shift into drive. The failure recurred numerous times. The vehicle was taken to a dealer, but the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,800.

- Mannington, WV, USA

problem #454

Jan 082015

Focus

  • 20,000 miles
Starting this past winter, my Ford Focus's transmission shakes, shudders, and slips, etc consistently when starting from a dead stop. The first time it happened, the vehicle actually wouldn't accelerate. I've had it in to Ford and they made the problem a little better but the vehicle still noticeably shakes when accelerating. It can also be very hesitant to accelerate when at higher speeds as well. Ford has checked the issue again and says that its "within tolerance". I find it absurd that they would consider what my car does to be acceptable. This is both annoying and a safety concern considering the acceleration is not always there the way it should be.

- Fishers, IN, USA

problem #453

May 012015

Focus 4-cyl

  • Automatic transmission
  • 35,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at 40 mph, the vehicle lost power. In addition, the accelerator pedal was depressed but the vehicle failed to accelerate as the rpms increased. Also, the contact mentioned that the horn failed to function. The failure recurred on numerous occasions. The vehicle was taken to a dealer, who diagnosed that a module in the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 09/10/15 updated 11/07/2017

- Soddy, TN, USA

problem #452

Jun 262015

Focus 4-cyl

  • miles
It's like it doesn't want to shift and then that hesitation you feel and it'll kick in, ? driving down the street transmission will stop working. There is never any warning signs. Very dangerous. Does not matter if you are going up an hill or driving flat road and speed has no factor either. Then the car will turn off on its own. There are a lot of complaints with transmission problem with Ford Focus. Every complaint is about the same transmission issue. Ford Focus 2012 is a lemon....... now family can't ride in this car. Not safe! it just sits at home.

- Grand Rapids, MI, USA

problem #451

Jul 012015

Focus

  • 62,000 miles
7/1/15 car had sudden loss of power. The double clutch transmission was in D but acted as if in neutral. Pulled into a business driveway. Parked car. Put selector in P, car dash said car was not in P and would not allow key to be removed. Called a Ford dealer, had car towed to dealer. Waiting on them to work on car. (they said they did not have available time in shop until 7/9/15)

- Westminster, MD, USA

problem #450

May 252015

Focus

  • 52,184 miles
I was driving on a four lane highway around 1030 pm.. I started up a hill when all of a sudden and I do mean sudden! lost all power to the transmission and if there had been a lot of cars on the road I could of been injured or killed.. I have had previous problems with the transmission shuttering rolls back when you come to a stop on a hill..

- Chesterfield, VA, USA

problem #449

Jul 022015

Focus

  • 40,000 miles
While accelerating and merging onto the interstate, the car surged forward briefly, made a banging sound and shifted by itself into neutral with the check engine light illuminating. After coasting to a stop on the shoulder, I placed the vehicle into park and shut off the engine, after a minute or so, I restarted the engine an placed it into drive. The car accelerated to about 20 mph and again went into neutral. After stopping and restarting one more time I placed the car into low and carefully drove to the nearest exit where I stopped and called for a tow truck. The car was then towed to lithia Ford.

- Boise, ID, USA

problem #448

Jun 062015

Focus

  • 52,000 miles
I was driving my Ford Focus one morning in reverse after pulling out of a parking lot. When I went back T drive and started accelerating the car didn't accelerate. I got the error light saying " service car immediately" I finally got the car home (thankful I was only a few hundred yards away). Car has since been incredibly shaky and sporadic with the acceleration. I had the car taken to auto zone for a engine test and was informed the car has been getting stuck in first gear. Its clearly something to do with the terribly designed transmission that Ford did.

- Chattanooga, TN, USA

problem #447

Aug 172014

Focus

  • 3,000 miles
The contact owns a 2012 Ford Focus. While accelerating at various speeds, the vehicle failed to accelerate and jerked forward without warning. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,000.

- Rowland, NC, USA

problem #446

Jun 152015

Focus

  • 51,000 miles
The contact owns a 2012 Ford Focus. While driving approximately 35 mph, the vehicle lost acceleration. The contact had to shift into park in order to restart the vehicle. The vehicle was towed to the dealer. The technician diagnosed that the transmission control module failed. As a result, the vehicle transmission control module needed to be reprogrammed. The failure recurred once. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Greenville, OH, USA

problem #445

May 012015

Focus

  • 87,000 miles
Car lost total ability to accelerate, as if it slipped into neutral. I was attempting to get into the passing lane. The transmission failed to shift but went into a state that appeared to be neutral. The rpms went through the roof and the car was suddenly decelerating as I was trying to merge into the passing lane, a large truck literally almost collided with my rear end as the event was so spontaneous that I had little ability or experience in dealing with such a situation. Pulled over to collect my wits, shut the car off and proceeded on after a while. The car was taken to Ford dealership, russ milne in macomb mi, they told me there was nothing they could do without being able to replicate the event. Its obvious Ford knows of this problem yet the dealership sends me back on the road with a known faulty transmission. Would not sell this car to someone else (dont want that on my head) and too little equity to trade-in (who would take it anyways). Ford is playing with a ticking time-bomb.. someone will get killed because of this. I now stay in the slow lane.. dont try to pass and just pray. No $$ to buy a new car and I have to drive this thing to keep my job/house/food/clothing. Trapped.

- Shelby Township, MI, USA

problem #444

Aug 012014

Focus

  • 25,000 miles
While driving (at multiple speeds, on multiple occasions), transmission disengages for absolutely no reason and car must be parked and restarted to move again. The engine does not stall, and you can rev the engine, but transmission will not engage (like being in neutral) to move vehicle. Took Ford dealership multiple times to fix the issue because they needed an error code to work from, even though anecdotal evidence suggests that this is a well know defect of the transmission control module (I.e. computer chip that regulates the transmission), in this vehicle, which was eventually replaced (and now the car runs fine). Submitting this complaint because it caused multiple dangerous road situations where I could not power the vehicle on a freeway with traffic at high speeds. This could cause injury or death that is completely avoidable by the replacement of one computer chip, and Ford is most likely aware of it....updated 07/30/15

- Oakland, CA, USA

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