Prior to this incident I had brought the car into the shop twice with complaints about the transmission shuttering in reverse and slow speeds. On January 18, 2014 when leaving a drug store to return to our hotel the car would not go in reverse, we had to put the car in neutral and push it out of the parking space. Being a Saturday night and 180 miles from home we had no option to bring it in to a local shop. My husband and son were traveling to Colorado so they took the hotel shuttle to the airport early Sunday morning and I had a family member follow me in the car the 180 miles back to our local dealership. The dash had no warning lights on at that point of the trip. When driving the car it would shudder at low speeds, but did ok around 60mph. About 1 mile from the dealership the service transmission light came on while stopped at an intersection. When I went to accelerate at the green light it nearly died- the rpms blasted but the car had no power. I barely made it through the intersection and to my next turn. The car lost all power about 1/4 mile from the dealership. I had to push the vehicle onto the shoulder and have it towed to the shop. The seals in the transmission had leaked and toasted the tranny and I had to have the tranny rebuilt. The entire process took almost a month. Started to have similar problems a few weeks ago, brought it back into the dealership and they said the seals are leaking again and it's just a matter of time before my tranny goes but that it will be about 12 weeks for them to get the parts.

- Cook, MN, USA

The contact owns a 2012 Ford Focus. The contact stated that the transmission stopped shifting out of third gear and the contact was unable to accelerate and the check engine light illuminated. The vehicle was taken to a dealer where the transmission was reprogrammed. The repair failed to remedy the failure. The contact mentioned that the vehicle continued to shutter. The failure mileage was 55,000.

- Montgomery, NY, USA

2012 Ford Focus. Consumer writes in regards to vehicle transmission assembly problems. The consumer experienced an intermittent loss of transmission engagement while driving. The consumer recevied a letter from Ford, warning her of the problem.

- Boston, MA, USA

In 2012, I purchased a brand new super economy flex fuel 2012 Ford Focus, which I had there was no problem with vehicle after don seeyle Ford replace the axle and wheel bearing. Last spring of 2014, my car started shuddering violently as I reversed the vehicle into driveway at home. In August 2014, I received a notice from Ford Motor Company that listed problems with the transmission for this vehicle. After receiving this notice, I called seeyle Ford to inquire about the transmission as well as the rear window defroster that has not been working properly either from previous winter. I made an appointment with seeyle Ford to get the transmission repaired, rear window defroster and routine maintenance done. After returning to seeyle Ford, the rushed and thrown the paperwork for routine maintenance to the cashier without informing myself about that no repair was done to the transmission or the rear defroster. However, I noticed that the vehicle was vandalized by punchers holes in the upholstery by the rear window close to the defroster, which I have never punchers holes since purchasing it. Finally, I took the vehicle to galesburg Ford to inquire the same issues, however, I explanations was simply thanks for the business. In March of 2015, received another noticed from Ford Motor Company about the transmission. I called galesburg Ford about the transmission but nothing happened as usual. Finally on April 6, 2015, I called Ford customer to file a complaint with repair issues with the dealerships. On April 7, 2015, I received a call from the regional manager sally basically said 'I can take the vehicle somewhere else because Ford will not repair it unless it total breaks down.or simply the company is going to do nothing about the complaint. So, I basically received attitude of we will listen but the company doing nothing for you.

- Kalamazoo, MI, USA

I was driving the vehicle down the highway and it all of a sudden lost power and would not shift and slowed down to around 40mph automatically and almost caused me to be hit from the vehicle behind me and had to immediately pull of to the shoulder. A message came up on the hud/display and said transmission malfunction service now!. I then shut the car off at a parking lot and let the car sit for over an hour and made phone calls to the dealer. This has also has happened when going to step on gas to yield at an intersection and the motor just went up in RPM but did not move or go into gear while in drive. This is vehicle is dangerous while driving due to these issues and the dealer acts like it is not.

- Brooklyn Park, MN, USA

The parking aid light came on and the car won't start! I have had the car in three times for transmission and shaking and it has yet to be fixed. The car does not accelerate properly and is going back in again today. Ford will not buy me out of my loan or work with me on replacing it. I bought this for my daughter and I do not feel safe with her driving it at all!

- Concord, CA, USA

The transmission doesn't function properly -- delaying on acceleration, then 'catching' and accelerating in a burst. I've had it 'fixed' once and am trying to get it fixed again. It isn't safe, particularly in hilly traffic-heavy seattle. Ford really needs to be accountable for the problematic transmission that they have running around the streets. I am in my mid-twenties and this is my first car. It's been very depressing, and I would love fair resolution.

- Seattle, WA, USA

Right after purchasing the Ford Focus 1/2014 we noticed a significant slipping/jerking from transmission. The car was covered under warranty and the car dealer took it right into the Ford dealer in boise to get it fixed. It was returned doing the same thing. We notified them of the problem and heard there was a recall for this issue. They, Ford dealer, took the car in and then returned it saying they did noticed a problem but was not significant to repair and returned it to us. The car is still not repaired and runs like crap. 04/6/2015 although this part is now a recall, Ford has not fixed the problem and the car in almost inoperable. The part is on back order and will take 3 months to get it in. It has only been 6 weeks and they do not care. The car has been to the dealer in boise multiple times and is still not fixed. This car is still under warranty.

- Kuna, ID, USA

The automatic transmission in the Ford Focus has a clutch that slips without warning. The car shudders and won't accelerate. I was almost hit when making a turn and the car shuddered and stopped in the middle of the turn. Another driver had to take emergency evasive action to avoid hitting me. I took my car to the dealership and Ford service says there is definitely a problem but they cannot fix it because they don't have parts and don't know when they will get the parts. Ford acknowledges the problem is common and has extended the warranty to 150K miles but they cannot fix the problem so thousands of Ford Focus owners are driving unsafe cars. There has already been multiple accidents and injuries attributed to this problem but yet Ford still does nothing to correct the unsafe condition. This Agency should force Ford to issue a safety recall before there are fatalities. It is just a matter of time before people lose their lives because of this defect in a Ford vehicle has is affecting thousands of owners. Extending the warranty is nice but ineffective so a mandatory safety recall is going to be necessary to make Ford take action. The slipping is occurring more and more often yet Ford is unable to fix the problem so I am forced to drive an unsafe car. Time is of the essence to prevent more accidents, injuries, and possible fatalities.

- Durham, NC, USA

The transmission is jerking, shifting not smooth, sometimes wont start, sometimes wont shift gears at all. The car has been towed to a repair center twice this month due to the problems and not being safe to drive.

- Aurora, CO, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at approximately 60 mph, the accelerator pedal was depressed but the vehicle did not accelerate. The vehicle was restarted. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be reset. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.

- Charleston, WV, USA

I was driving to work this morning. As I was driving my car stopped accelerating. I had to coast off of the interstate and once stopped it would not move at all. I got a warning that the transmission was hot and to stop safely. Recently I had the clutch replaced and was assured by the dealership that they had fixed the problem.

- Richmond, VA, USA

In October 2013, my car started shuddering violently every time I accelerated from a stop, going around corners and going up hills. On Oct. 22, 2013, I brought the car in to the Ford dealership for diagnostics and it was determined I needed a new clutch. I was also told that this is a very common problem happening at the time with my make/model. The car was "repaired" and it did not shudder until almost exactly a year later in October 2014. The shuddering was exactly the same as previously - shuddering violently every time I accelerated from a stop, going around corners and going up hills. I brought my car into the dealership on March 25, 2015 and was told the transmission would have to be removed for repairs. I was also told that since so many Ford owners are having this same problem, they are booked solid and cannot do my repair until middle of June 2015 (3 months from time of diagnostics).

- Sherman Oaks, CA, USA

When taking off tranny stutters and slips in know about to dry clutch you guys should recall before some gets hurt then al least Ford would fix problem.

- Middlepoint, OH, USA

In September of 2013, I purchased a used Ford Focus for my teenage son. Soon after purchasing, we realized the transmission seemed to be having problems. It was still under factory warranty, so we took it to a Ford dealership to have it checked out and repaired. We were told that the computer programming needed to be reset, which they did, and that it would take driving it about 1000 miles for the car to "learn" the new setting, and then the problem would be fixed. The problem, by the way, is the car feels like it will stall out when you try to accelerate, particularly during initial acceleration such as after coming to a complete stop. This could put my son in danger if he's in a situation where he needs immediate acceleration (such as to pass) and the transmission doesn't perform. Ford knows about this problem, and has even sent out a notice that they've extended the warranty on the transmission. Yet they won't fix the problem. What's it going to take to get them to fix these transmissions?

- Conyers, GA, USA

Transmission shutters, feels like its skipping a gear, rolls backward down hill in drive. The vehicle's transmission, in the middle of an intersection, stalled and would not shift into a gear. This incident almost caused a wreck. The vehicle has been at 3 different Ford dealerships 7 different times for transmission issues. Ford refuses to admit that there is a serious issue with the transmission and is making customers drive unsafe vehicles during the weeks that those vehicles aren't in the shop.

- Fort Worth, TX, USA

Driving on I-97 South at speed with cruise control engaged, the car suddenly "raced" and slowed down and accelerator did not respond to more power with cars and truck approaching from behind. I managed to pull over, compose, myself shut down. Car then restarted and I continued on and then it happened again. I proceeded to dave's auto service in annapolis my mechanic who diagnosed that I need to go to Ford dealer to re-set computer module or something tho that effect. Tomorrow I go to bob bell Ford in glen burnie. Md to see what is the problem and get repaired. I was terrified at the sudden loss of power with approaching vehicles form behind at a high rate of speed.

- Annapolis, MD, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at 45 mph, the vehicle was shifted into the drive position but failed to drive forward when the accelerator pedal was engaged. The contact mentioned that the same failure applied when attempting to reverse. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

- Chatham , VA, USA

I purchased the car used in early 2014. I had this car not even two years and the transmission is a serious problem. The car shakes, rattles, and stalls as I'm driving. The letter I received from Ford states that this is a normal function of the car. The transmission fluid on my car is leaking and contaminated. The transmission fluid would be almost empty in 24 hours. In order to use my car for a day, I would need to refill my car with transmission fluid so it will at least move. The car at times would come to a complete stop in the middle of traffic. The power-shift struggles to change gears and at times won't accelerate. This problem maybe now beginning to affect my engine. The Focus won't even start at times. Another issue is the radio will go on/off and with time, shut off completely. Their are also reports of car will roll back on hills when in drive and it does. The Ford Focus 2012 has too many design and manufacturer problems not to have a recall or lemon lawsuits. This car needs to simply be replaced with another model (not 2013 or 2014 models, same reports) or full reimbursement.

- Garland, TX, USA

Transmission clutch slips and car shutters and jerks. It is dangerous because the engine revs fast and then lurches forward. Parts are on back order due to so many cars having this problem been waiting 2 months!

- San Diego, CA, USA