The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the transmission was slipping and failing to recognize the intended gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic and a local dealer; however, the mechanics were unable to duplicate the failure. The vehicle was then taken back to the dealer, where the clutch was replaced under warranty. The vehicle was repaired; however, the failure recurred, and the contact stated that the vehicle was stalling while shifting between gears. Additionally, excessive force was needed to depress the accelerator pedal. The manufacturer was not made aware of the failure. The failure mileage was 85,903.

- Charlotte, NC, USA

My son was traveling on 3 lane highway in the far left passing lane when the vehicle acted like it went into neutral. He was able to coast through traffic on the busy highway to get pulled over onto the right hand side of the road. The motor was still running but the vehicle would not move. He could not put the vehicle into park so he shut off the vehicle and called a towing service. The towing service was also unable to get the vehicle into neutral. There were no initial warnings that anything was going wrong with the vehicle. The vehicle was then towed to Nielsen Ford in Morristown, NJ where it was diagnosed as being a Transmission Control Module issue.

- Troy, PA, USA

The Ford Focus 2012 has a very common problem that the transmission control module consistently malfunctions even after repairs, and the car loses power at 70 mph. This is what happened to me on a major highway, and I was fortunate to steer my car to the side of the road. The transmission on the Ford Focus 2012 should be recalled since this is very dangerous: losing control on a highway at high speed. Just because I was able to steer to the side of the road does not diminish the potential danger to me as the driver, and indeed I have read accounts of drivers getting into accidents because of this problem. Unfortunately, the transmission control module issue is not officially a recall; this seems like a dangerous oversight.

- Porterville, CA, USA

The clutch was replaced on my 2012 bought new ford focus sel. That cost was $3000. After it was replaced within 5 miles of driving down the road the TCM module AE8Z-7Z369-F starting flashing warnings on the engine light, the transmission went to neutral and engine revved. I coul not drive and had to pull over for safety. The unit keeps shifting up and down or out of gear at any speed and is dangerous to drive. the TCM module is 6 months back ordered and Ford does not supply the part itself anymore. Has been confirmed issue by Transmission repair shop. I am at risk of getting hit if the car does not work. Or hitting someone when it jerks forward when stopped and started.

- Walla Walla, WA, USA

While driving on city streets (25-35mph) with consistent pressure to gas pedal, the engine revved with RPMs spiking while the car slowed down. Check engine light came on. The car was taken to a local mechanic who cleared the check engine light but did not otherwise intervene--they said it was a transmission error code and referred me to a transmission specialist. The car drove normally again after that. Transmission shop gave me the error codes for transmission (P090C-00), Body Control Module (B10D7-81 & B10D7-94), Tire Pressure Monitor (B10D7-81 & B10D7-94) and OBDII Codes (P090C). This is the second time this has happened to this particular car.

- Menomonee Falls, WI, USA

The contact owns a 2012 Ford Focus. The contact stated while driving 15 MPH, the vehicle started shaking and vibrating. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was contacted and stated that the VIN was not under recall. The vehicle was not repaired. The failure mileage was 115,000.

- El Paso, TX, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the gear shifter failed to shift into the intended gear while the RPM fluctuated. Additionally, the engine was revving loudly. There was no warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

- Moulton, IA, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shake upon the depression of the accelerator pedal as a "transmission overheating" warning message appeared on the instrument panel. The contact took the vehicle to a dealer where it was diagnosed with a defective dual-clutch transmission. The manufacturer was also notified of the failure and stated that the vehicle was not covered under warranty or recall. The vehicle had yet to be repaired. The failure mileage was approximately 140,000.

- Greenville, NC, USA

The contact owns a 2012 Ford Focus. The contact stated that on numerous occasions the transmission warning light intermittently illuminated. The contact then stated that on multiple occasions while making a right turn, she heard a bumping noise. The vehicle was first taken to an auto shop however, the vehicle was then taken to the dealer where it was diagnosed and produced code: P073S:006C stating that the engine failed to engage in gear one and the dual clutch module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there was no extended warranty on the vehicle and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 81,000.

- Fridley, MN, USA

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping and failed to recognize the intended gear. The failure nearly caused a collision. The vehicle was towed to the residence and was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 195,000.

- Whitehouse Station, NJ, USA

The contact's son owns a 2012 Ford Focus. The contact stated while her son was driving at an undisclosed speed, the RPM revved up and the vehicle decelerated independently. Additionally, the vehicle started shuddering. There was no warning light illuminated. The contact's son was able to veer to the side of the road. The contact continued driving at slower speeds. The contact stated that the failure reoccurred increasingly. The vehicle was taken to two independent mechanics where it was diagnosed that the Powertrain Control Module (PCM) needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Transmission Control Module Extended Warranty Coverage Campaign Number: 14M02 because the campaign expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

- Mission Viejo, CA, USA

My 18yr old daughter just purchased this car and drove it for 2 weeks when the transmission went out. IT STOPPED WORKING MID TURN!! LUCKY SHE DIDN'T GET HIT BY ANOTHER Vehicle. Now it has been towed to a Ford dealership that is stating the part is on "back order" so this car that she saved her own money to purchase is sitting, out of commission, for who knows how long!

- Monroe, MI, USA

The contact owns a 2012 Ford Focus. The contact stated while driving 75 MPH, the vehicle would not accelerate as needed. The contact stated that the Service Transmission or Transmission Failure warning light was illuminated. The contact stated that the vehicle was jerking however, she was able to drive home safely. The vehicle was diagnosed and the contact was informed that the transmission needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact was informed that the vehicle warranty would not cover the repair. The failure mileage was 156,000.

- Ionia, IA, USA

The car would not go out of first gear when driving it home and put my son in a dangerous position on the road. We had to have it towed to the dealership(Hiller Ford) from our house. It was determined that it was the TCM (transmission control module) needed replacing and the car thinks it is in gear so it would then not even start. It is undrivable. This is a known problem by Ford and they did a customer satisfaction 10 year extended coverage if something happened which expired on our car 7/2/2022. The TCM is on back order with some stating they have been waiting 6 months and still not arrived. We bought the car used from a Ford dealership with a certified pre-owned warranty. We never received anything from Ford regarding this issue and it was never recalled. There was a class action lawsuit but we did not receive any information from Ford on this. I talked to Ford and they opened a case, but said there was no recourse. The dealership also told me that they have had cars with the TCM replaced that failed again and required further transmission work. There were no warning messages or problems prior to the failure.

- Franklin, WI, USA

The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an unknown speed, the steering wheel started to vibrate increased while accelerating. The contact stated that steering wheel continued to vibrate abnormally while decelerating. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was related to the transmission shudder. The independent mechanic informed the contact to take the vehicle to a local dealer for an accurate diagnostic test and to contact the manufacturer for assistance. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

- San Tan Valley, AZ, USA

The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the vehicle decelerated and downshifted independently. The contact stated that the shift action warning light was illuminated. The contact was able to park the vehicle safely and after 5 minutes the vehicle was restarted and driven to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 67,821.

- Laurel, MD, USA

The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the vehicle failed to accelerate as designed. The contact stated that the vehicle was losing motive power while driving. The contact stated that after driving for several minutes the vehicle started to operate normally. The vehicle was taken to the dealer and the transmission module was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was unavailable.

- Hamburg, PA, USA

My dad n me bought a used 2012 ford focus titanium from a local ford dealer. Had some odd noises when we got it figured from sitting. Well it's been in the Dealership for the noise n other problems. The one service guy said they were going to replace the clutch due to throw out bearing and clutch n other things going bad with in 45 days. We brought it back 2 more times never could figure it out, then finally the 3rd time which we pay for an extended warranty from fords 3rd party company called GWC warranty company and said they would not replace anything with trans or clutch or assy due to it being external which they want $1700. But the guy who we spoke to (don't recall name) said they take care of it but now no one wants to fix it they already got money out of us for down time n rental and other fixes. It was a pre existing condition and we want someone to fix it and pay for it. They kept giving running around for a different car more money down and we are living day by day with money. Ford or this dealer doesn't seem to care about safety or people getting hurt if someone does or car breaks. So we're looking to see what can be done. Which it's been a big problem for years with these cars and the TCM has been flashed and replace two times the roof leaked, dash has mold.. etc, we needed a car we already put new tires, brakes, many other parts into it and the one thing they won't do is fix what they said. And the clutch connect on other side of transmission it's the power shift transmission

- Downers Grove , IL, USA

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 65 MPH, the check transmission warning light illuminated. The contact drove off of the highway and pulled into a parking lot, placed the vehicle in park(P) and turned off the vehicle. The vehicle was towed to a dealer who diagnosed and determined that the clutch assembly, clutch lever assembly, and Transmission Control Module (TCM) needed to be replaced. The contact stated that the transmission failure had been a recurring failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

- Wichita Falls, TX, USA

Failure of the TCM

- Beaver Dam, KY, USA