10.0

really awful
Crashes / Fires:
9 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
59,523 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #296

Aug 082020

Focus

  • 102,797 miles
Intermittent, now constant epas (electronic power assisted steering) failure. My 20 year old daughter went to eat with friends after work and when she tried to leave to come home (after midnight), she found that the epas had failed. She did manage to drive the vehicle home since traffic was light, and luckily, the epas did not fail while she was driving or in heavy traffic. Without the epas working, the steering wheel is very hard to turn when the vehicle is in motion and nearly impossible to turn while stationary.

- Madison, AL, USA

problem #295

Jul 252020

Focus

  • 116,000 miles
I had just put the car into reverse and the steering assist came up as a malfunction and the car would not move and the steering wheel would not move. Through an internet search I have found this a major safety issue with very high repair costs that needs to be addressed by the Ford Motor Company.

- Parkersburg, WV, USA

problem #294

May 042020

Focus

  • 174,000 miles
Wires in the trunk completely broken. Symptoms: Trunk won't unlatch, renders the trunk useless. My license plate light flickers. Also, I have to manually turn off my parking lights. They should turn off once locking my doors with my key fob, but they remain on, so I turn them off manually otherwise they'll stay on this draining my battery. Each time I turn on the car, as soon as I shift into drive/reverse, the car begins to beep at me and the dash lights up saying 'luggage compartment lid open' which is very distracting. This happens every time I turn the engine on after shifting into gear. After researching my problem, I've found that many other drivers with similar years of Ford Focus have had the same issue. After I fixed the wires myself, all of these symptoms went away. I'm surprised how many issues those broken wires have caused.

- Kennewick, WA, USA

problem #293

Jun 012019

Focus

  • 100,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving, and turning the steering wheel in either direction, there was a clicking sound coming from the steering. Additionally, on several occasions the horn failed to function as designed. The vehicle was taken to auto park Ford located at 1825 centerville rd, sturgis, mi 49091, who indicated that the steering rack was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Howe, IN, USA

problem #292

Feb 052018

Focus

  • 89,000 miles
Speakers have a static popping noise and then the computer stopped working, it went even turn on....

- Stuart, FL, USA

problem #291

Apr 062020

Focus

  • 25,600 miles
The check engine light comes on and the car will shudder. Have had times where the car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which I needed to completely replace as it was falling apart.

- Pasadena, CA, USA

problem #290

Aug 012018

Focus

  • 40,000 miles
We have a 2012 Focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like Ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!

- Landrum, SC, USA

problem #289

Jan 012020

Focus

  • 159,000 miles
The horn doesn't work all the time along with the doors not always locking or unlocking. The horn concerns me deeply. I don't have a radio haven't had one in a couple of months I filed a complaint a couple months ago. I'm a Ford person and I really wish Ford were take care if these issues. A horn is a pretty important safety issue with the car.

- Spearville, KS, USA

problem #288

Oct 152019

Focus

  • 80,000 miles
Vehicle makes extremely loud static sounds, cracking, popping. Radio cannot be controlled. First time this happened, I almost crashed from the erratic and sudden noise. Radio does not work as of now, mileage is 80,000 approx. This needs to be fixed.

- Weslaco, TX, USA

problem #287

Jan 312020

Focus

  • 102,886 miles
The vehicle just shuts down on the expressway without warning while in traffic. The transmission has been overheating without any unusual acceleration. If driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition. The vehicle engine light and transmission light continues to come on without warning.

- Arlington, VA, USA

problem #286

Jun 092018

Focus

  • 48,000 miles
I was driving at a speed of 65mph and my Ford Focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road

- Sonoma, CA, USA

problem #285

Feb 062020

Focus

  • 10 miles
I was on the freeway when my door (driver side) open by it self, I pulled over and checked that the door lock stopped locking.now my car is parked on the street with the driver's door open.

- San Diego, CA, USA

problem #284

Aug 252019

Focus

  • 119,286 miles
When you go to pull out the car wants to jump an stall then U be going down the road some an the engine light will come on an the transmission dont want to go out of gear the way it should I have a 7 month old grand baby an it scares me to drive something thats so defective. Please respond to this. Had it check at fors an they still ant fixed

- Williamsburg, KY, USA

problem #283

Jun 012018

Focus

  • 150,000 miles
My radio pops cracks and whatever else the noises are it can make. Works for a little while then pops like I've been shot. Very loud bang. This happens if my car is running and if it's not. It can be parked in my driveway and I walk out of my house and I can hear the static it pops and cracks real loud. Today it sounded like it was off air but made a whistling noise like I was in a tunnel. It's scary not knowing if it's gonna start a fire in my car. I never smell anything like melting wires. Ive had it looked at and my mechanic can't find a problem. The fuses are good and have been changed. This problems occurs when the vehicle is running, when it's parked it really doesn't matter. I didn't file a complaint earlier because I thought the radio was going out, when I looked on the Ford site I see that others have had this same problem with their 2012 Ford Focus.

- Spearville, KS, USA

problem #282

Jan 112020

Focus

  • 106,750 miles
While driving at approximately 50mph on a country road the vehicle suddenly became unresponsive and numerous warning lights illuminated. A transmission failure warning appeared and the car immediately stopped accelerating. The electric steering became inoperative and steered the vehicle into oncoming traffic. Avoidance and stopping on the side of the road required an estimated 60-80lbs of force to regain minimal steering and bring the car to a stop. Once stopped numerous electrical systems on the car including lights, wipers, and other electrical components began to activate and deactivate in a seemingly random fashion. This car is absolutely unsafe!

- Longs, SC, USA

problem #281

Oct 222018

Focus

  • 62,100 miles
The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The driver was unable to restart the vehicle. The vehicle was pushed into a nearby gas station to be diagnosed. The driver was informed that the fuel gauge was inoperable. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). Additionally, on another occasion while moving the vehicle from a parking space, the steering wheel became firm and difficult to maneuver. Metro Ford Chicago located at 6455 S western ave, Chicago, il 60636, (888)667-9088 was contacted by phone. The contact was informed that the vehicle was not subjected to a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,100.

- Chicago, IL, USA

problem #280

Nov 302019

Focus

  • 105,900 miles
The radio on the stock Focus is dangerous. The random static and loud noises coming from the radio is a safety hazard it can sound like an explosion. I got anxiety so bad I had to remove my stock radio harness from the back of the radio.

- Homer, AK, USA

problem #279

Nov 222019

Focus

  • 84,000 miles
The car stalled while driving. The engine shut off and unable to restart. Had it towed to autonation in tustin and are refusing to fix it because part of the power module is broken. They are trying to say it has been tampered with. Reprogramming the power module is part of the recall. We have been without a vehicle for 3 weeks now, as this happened on 11/22. It stopped while driving on the highway which could have caused an accident. The car is not drivable.

- Tustin, CA, USA

problem #278

Nov 202018

Focus

  • 129,560 miles
On my 2012 Ford Focus fuel consumption has decreased also once the car gets passed a half tank the fuel volume gauge is not correct the car actually runs out of fuel what's the last quarter of a mark which appears to still have fuel, also front end drivetrain makes loud noise when turning corners, engine will not crank at times and makes funny sounds under the hood electrical sounds. Battery positive lead wiring gets hot. Car will not start, blower fan doesn't work and car runs hot, after being replaced 12/05/2019.

- Jacksonville, FL, USA

problem #277

Sep 172019

Focus

  • miles
We took the car in to get fixed because the check engine light was on. When I turn on the car and start driving the car feels like it loses its speed and it feels like the car is being pulled back every time its driven forward. The car feels as if its being forced to drive and it happens every time the car is being driven. We took it in to star Ford Lincoln glendale on 1101 S brand blvd glendale, ca 91204, phone number (818)502-1901 where they told us they fixed the car but the car remained with the same problems with no evidence of fixed difference. When we picked up the car after dropping it of at star Ford Lincoln we had to jump start the car because it no longer turned even though the car would turn on before we dropped it off. The car also started leaking water from the radiator even though that was not one of the reasons we left the car there. After picking up the car fro there it has been remained park because we can not move it.

- Los Angeles, CA, USA

Read the next 20 complaints »