10.0

really awful
Crashes / Fires:
9 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
58,823 miles

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« Read the previous 20 complaints

problem #300

Aug 012018

Focus

  • 80,000 miles
Back up camera malfunction. Will work every now and then. Will flash with black screen and green line. At times the picture will be upside down. At times it won't work at all. Car sensors will go off with rain and or snow. The media screen at times will not show data ie radio stations, blue tooth connection. All the above occurs when car is in motion.

- Colorado Springs, CO, USA

problem #299

May 292020

Focus

  • 176,000 miles
I began to notice my vehicle having lighting issues, including dimmer inside dome lights, flickering license plate lights, and it was pointed out to me that my back up lights weren't functional at all. I was parked parallel with other vehicles in a parking lot. Then after starting my vehicle, I shifted my automatic transmission into reverse going only about 2 mph when the vehicle began to beep, along with a warning that my luggage compartment door was open. In the situation, the beeping was very distracting and could have increased the risk of crashing. I immediately re-parked my vehicle so that I could investigate. I opened, then firmly closed all 4 of my doors, then tired to open the trunk, only to find that my trunk wouldn't open. The beeping persisted until I pressed the ok button on my steering wheel. I was able to drive my vehicle home safely, although the warning remained on my display the entire drive home. My trunk wouldn't open when pressing on the trunk release button on my smart-key either. I drove the vehicle in that condition for approximately 3 months before I was able to located the source of the problem. After doing ample research on other 2012 Ford Focus drivers that complained of the same symptoms. So I accessed my trunk by folding my back seats down, then pulling the emergency trunk release lever. I then located the faulty wires that were causing all of my symptoms. I had the wires repaired by a professional. That solution worked for about 3 months before reoccurring.

- Kennewick, WA, USA

problem #298

Sep 282020

Focus

  • 186,000 miles
My car is shutting off when I stop the car

- Reading, PA, USA

problem #297

Sep 262020

Focus

  • 161,000 miles
Received a message of power steering assistt failure then wheel would not turn and got very hard I was almost in an accident. It was in motion on the highway

- Columbus, OH, USA

problem #296

Aug 082020

Focus

  • 102,797 miles
Intermittent, now constant epas (electronic power assisted steering) failure. My 20 year old daughter went to eat with friends after work and when she tried to leave to come home (after midnight), she found that the epas had failed. She did manage to drive the vehicle home since traffic was light, and luckily, the epas did not fail while she was driving or in heavy traffic. Without the epas working, the steering wheel is very hard to turn when the vehicle is in motion and nearly impossible to turn while stationary.

- Madison, AL, USA

problem #295

Jul 252020

Focus

  • 116,000 miles
I had just put the car into reverse and the steering assist came up as a malfunction and the car would not move and the steering wheel would not move. Through an internet search I have found this a major safety issue with very high repair costs that needs to be addressed by the Ford Motor Company.

- Parkersburg, WV, USA

problem #294

May 042020

Focus

  • 174,000 miles
Wires in the trunk completely broken. Symptoms: Trunk won't unlatch, renders the trunk useless. My license plate light flickers. Also, I have to manually turn off my parking lights. They should turn off once locking my doors with my key fob, but they remain on, so I turn them off manually otherwise they'll stay on this draining my battery. Each time I turn on the car, as soon as I shift into drive/reverse, the car begins to beep at me and the dash lights up saying 'luggage compartment lid open' which is very distracting. This happens every time I turn the engine on after shifting into gear. After researching my problem, I've found that many other drivers with similar years of Ford Focus have had the same issue. After I fixed the wires myself, all of these symptoms went away. I'm surprised how many issues those broken wires have caused.

- Kennewick, WA, USA

problem #293

Jun 012019

Focus

  • 100,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving, and turning the steering wheel in either direction, there was a clicking sound coming from the steering. Additionally, on several occasions the horn failed to function as designed. The vehicle was taken to auto park Ford located at 1825 centerville rd, sturgis, mi 49091, who indicated that the steering rack was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Howe, IN, USA

problem #292

Feb 052018

Focus

  • 89,000 miles
Speakers have a static popping noise and then the computer stopped working, it went even turn on....

- Stuart, FL, USA

problem #291

Apr 062020

Focus

  • 25,600 miles
The check engine light comes on and the car will shudder. Have had times where the car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which I needed to completely replace as it was falling apart.

- Pasadena, CA, USA

problem #290

Aug 012018

Focus

  • 40,000 miles
We have a 2012 Focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like Ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!

- Landrum, SC, USA

problem #289

Jan 012020

Focus

  • 159,000 miles
The horn doesn't work all the time along with the doors not always locking or unlocking. The horn concerns me deeply. I don't have a radio haven't had one in a couple of months I filed a complaint a couple months ago. I'm a Ford person and I really wish Ford were take care if these issues. A horn is a pretty important safety issue with the car.

- Spearville, KS, USA

problem #288

Oct 152019

Focus

  • 80,000 miles
Vehicle makes extremely loud static sounds, cracking, popping. Radio cannot be controlled. First time this happened, I almost crashed from the erratic and sudden noise. Radio does not work as of now, mileage is 80,000 approx. This needs to be fixed.

- Weslaco, TX, USA

problem #287

Jan 312020

Focus

  • 102,886 miles
The vehicle just shuts down on the expressway without warning while in traffic. The transmission has been overheating without any unusual acceleration. If driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition. The vehicle engine light and transmission light continues to come on without warning.

- Arlington, VA, USA

problem #286

Jun 092018

Focus

  • 48,000 miles
I was driving at a speed of 65mph and my Ford Focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road

- Sonoma, CA, USA

problem #285

Feb 062020

Focus

  • 10 miles
I was on the freeway when my door (driver side) open by it self, I pulled over and checked that the door lock stopped locking.now my car is parked on the street with the driver's door open.

- San Diego, CA, USA

problem #284

Aug 252019

Focus

  • 119,286 miles
When you go to pull out the car wants to jump an stall then U be going down the road some an the engine light will come on an the transmission dont want to go out of gear the way it should I have a 7 month old grand baby an it scares me to drive something thats so defective. Please respond to this. Had it check at fors an they still ant fixed

- Williamsburg, KY, USA

problem #283

Jun 012018

Focus

  • 150,000 miles
My radio pops cracks and whatever else the noises are it can make. Works for a little while then pops like I've been shot. Very loud bang. This happens if my car is running and if it's not. It can be parked in my driveway and I walk out of my house and I can hear the static it pops and cracks real loud. Today it sounded like it was off air but made a whistling noise like I was in a tunnel. It's scary not knowing if it's gonna start a fire in my car. I never smell anything like melting wires. Ive had it looked at and my mechanic can't find a problem. The fuses are good and have been changed. This problems occurs when the vehicle is running, when it's parked it really doesn't matter. I didn't file a complaint earlier because I thought the radio was going out, when I looked on the Ford site I see that others have had this same problem with their 2012 Ford Focus.

- Spearville, KS, USA

problem #282

Jan 112020

Focus

  • 106,750 miles
While driving at approximately 50mph on a country road the vehicle suddenly became unresponsive and numerous warning lights illuminated. A transmission failure warning appeared and the car immediately stopped accelerating. The electric steering became inoperative and steered the vehicle into oncoming traffic. Avoidance and stopping on the side of the road required an estimated 60-80lbs of force to regain minimal steering and bring the car to a stop. Once stopped numerous electrical systems on the car including lights, wipers, and other electrical components began to activate and deactivate in a seemingly random fashion. This car is absolutely unsafe!

- Longs, SC, USA

problem #281

Oct 222018

Focus

  • 62,100 miles
The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The driver was unable to restart the vehicle. The vehicle was pushed into a nearby gas station to be diagnosed. The driver was informed that the fuel gauge was inoperable. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). Additionally, on another occasion while moving the vehicle from a parking space, the steering wheel became firm and difficult to maneuver. Metro Ford Chicago located at 6455 S western ave, Chicago, il 60636, (888)667-9088 was contacted by phone. The contact was informed that the vehicle was not subjected to a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,100.

- Chicago, IL, USA

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