10.0
really awful- Crashes / Fires:
- 9 / 4
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 54,610 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Focus. While driving 65 mph, the engine stalled. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
- Port Gibson, MS, USA
The contact owns a 2012 Ford Focus. While the vehicle was reversing, it began to shake. The contact's daughter placed the vehicle into drive and the engine stalled. The vehicle was turned off, but would not restart. The contact's son had to assist with pushing the vehicle out of the parking garage. In addition, the check engine indicator illuminated. Once the vehicle restarted, it was driven to lubbers cars (944 N main St, cheney, ks 67025, (877) 326-6992), but they did not assist and stated that a remedy would not be available until later this month. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 104,000.
- Garden Plain, KS, USA
As I was driving my car driver side door open the latch does not work anymore and my car stalls I cannot tell how much gas I have because the gauges don't work it puts its doors open I'll be on 75 it just shut off I need to go to red lights is shift so far they go to stop sign I should solve the radio also just goes out and I have so loud starch sound screeching noise very loud and annoying my car also kranks when I want to create battery died quick.
- Lehigh Acres, FL, USA
When going about 55 mph my car starts to get very loud, nothing seems to be wrong it's as if there's a leaf blower inside the vehicle. As I slow down, use the brakes, the sound slowly gets more quiet.
- Raleigh, NC, USA
Since the beginning of this year to this date, my car started with a problem when I go to the gas station I turn the engine off and fill it up, when I finish and go to start the engine again it does not turns on, seems like has no power, I have to do it several times in order to start it, not always have an empty tank when I put gas. It happens in all gas stations and only when I put gas.
- El Paso, TX, USA
I have recently bought a 2012 Ford Focus and it has the clutch problem. The problem has a warranty for under 100,000 miles. But does not have a recall for when the problem happens after 90,000 miles. So now I have to pay 1,500 dollars to get it fixed. Ford needs to fix a problem they made
- Philadelphia, PA, USA
Twice, when exiting car in the garage, the doors locked and the engine started on it's own. Had to use the key to unlock the car, insert key and the engine stopped. Without hearing aids I would have just gone in the house. Disaster!
- Toledo, OH, USA
Takata recall, first off is the driver door comes unlocked while driving, also had a door lock and wasn't able to close. My 2012 Focus feels like it's got no power alot of times or will start to spudder from every stop. Does same when reversing out of a drive way. Sometimes it seems like it wants to stall, I have the automatic. It revs at really high rpms like it needs to shift but doesn't. probably have more issues the longer I keep it, I believe the huffines dealership, the company that financed and Ford knew these things could and did happen to the car I was sold. Single father with a 4 year old son just trying to get this fixed nothing about this is safe.
- Mckinney, TX, USA
My car has stalled out 3 times in 2 days. Once while parked after filling the tank with gas. I had turned the engine off to fill the tank, and then it took three attempts with sluggish turnover to start. The next time, I was in idle at a red light and the engine suddenly died. I was able to restart. The third time, I was in the middle of a turn in a downtown area and I lost compression and nothing happened when I pressed the accelerator. The engine light on the dashboard came on and I was able to coast to the shoulder and restarted my car. This morning the engine light was still on. I do not feel comfortable driving my vehicle.
- Davenport, IA, USA
My 2012 Ford Focus sel has turned off completely while driving multiple times on the highway and freeway, I have been stranded multiple times during the day and night due to it shutting off randomly. I have been stranded in parking lots multiple times due to the car not allowing me to go in reverse. I have replaced the car battery multiple times! my gas cap has popped off while putting in gas, I have faulty windshield nozzles washing system no longer spray water, I have a faulty back light I have replaced the bulbs multiple times every few months. The heating and air conditioner will sometimes work. The color lighting in the car no longer works, on the sun visor the mirror cover has popped off on its own. The cause of all these problems are unknown I believe the car was entirely built poorly with no thought process what so ever. I have never driven a car with so many problems let alone such a dangerous deadly car. These issues continue till this day and I am still stuck paying for a car that is completely not worth my money or my life.
- Riverside, CA, USA
When you go to start it as soon as you turn the ignition on it starts to crank the car over when I don't have it turn all the way to crank the motor over. As it has a short I been told by Ford but nothing being done they said it should be on the recall list.it cranks over like a dead battery when the battery brand new.but the key switch should never start the engine till ya turn it all the way.it's like if I turn the switch on to hear the radio the car starts cranking over and starting when it shouldnt.Ford has never fix the recalls thats on it now as we told them and they say they arent important when the doors and switch are very important.this starting problem been going on since we bought it from Ford.
- Danville, OH, USA
This car has had problems since purchasing it as a certified used vehicle for my daughter. The stereo went out completely and had to be replaced. The transmission has been having issues but Ford says the problem is not bad enough when hooked up to the computer for it to be replaced under their extended warranty which Ford has put in place an extended warranty up to 100,000 miles and 7 years. Lastly twice while my daughter was starting to drive the car the steering wheel locked up and brakes stopped working. The second time the car was in reverse and continued to roll forward. Its a good thing she knew to use her emergency brake or she could have been hurt. The car is at the dealership to be diagnosed and repaired. Never buying a Ford again.
- Grants Pass, OR, USA
The contact owns a 2012 Ford Focus. When driving, turning, and switching lanes, the vehicle hesitated and sputtered. In addition, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power train control module and clutch failed. The dealer (allan vigil Ford, 6790 mt zion blvd, morrow, ga 30260, (678) 364-3673) stated that they would have to charge to run a diagnostic test to identify the cause of the failure. The manufacturer stated that they could not assist. The failure mileage was 121,000.
- Jonesboro, GA, USA
The contact owns a 2012 Ford Focus. The contact stated that the vehicle hesitated when the accelerator pedal was depressed after a complete stop. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The contact noticed the failure in November of 2017. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 98,540.
- Columbus, OH, USA
Ran out of fuel in this vehicle, once when my daughter was driving on a highway, even though the fuel gauge would say there was between 75-100 miles before empty. The last time this happened the interior of the vehicle had a strong smell of gas. I then proceeded to take it to the dealership and after diagnosis the service manager said some valve remained open causing the gas tank to crack and in turn gas flowed back into the intake manifold. The cost to fix would be approximately $3100. The problem has been a known issue with this vehicle for quite some time, but Ford refuses to recall or even pay for the work. I even had an extended warranty and they wouldn't cover it either.
- San Antonio, TX, USA
2012 Ford Focus with 55,000 miles. Driving on interstate at 60 mph and the car suddenly shut down. Weather was sunny and 84. Fortunately, I was not hit and was able to coast to the shoulder of the interstate. Steering and brakes worked fine. Car will not restart. Turning the key is uneventful, no noise or action of any kind. There is electric, as I was able to put the windows down. Waited 3 hours for a tow truck. I lost a days wage, have a tow bill and a car that will not work. Thankful that my teen was not driving at the time.
- Shoreview, MN, USA
Takata recall. I went to Tacoma Dodge to purchase my first vehicle. It was pre owned without warranty. This was around October 2016. Not even a year into my first car and it started showing transmission malfunction and has died on me more than five times. Sometimes on the freeway with people going over 60 mph putting me at risk and family members. It's been stationary for almost a year later and the dealership cannot help me with this problem. I went back to the dealership and they printed a list of faults from the previous owner and I was not aware of this the day I signed for the vehicle otherwise I wouldn't have gotten it.
- Jblm, WA, USA
The contact owns a 2012 Ford Focus. While driving approximately 45 mph, the vehicle started shuddering and inadvertently shifted gears. The contact was able to drive the vehicle home. The dealer (capital Ford of charlotte, 5411 N tryon St, charlotte, nc 28213) stated that they were aware of the failure with an engine module and the warranty was extended to 100,000 miles. The contact was advised to tow the vehicle to the dealer for diagnostic testing and repairs. The manufacturer was contacted and confirmed the extended warranty program. The failure mileage was 54,000.
- Newberry, SC, USA
Car was being driven at about 30 mph when it suddenly shut off. Car would not restart. Fuel gauge indicated 71 miles to empty, 2 days after dealer supposedly recalibrated fuel gauge by reprogramming computer. This has happened several times in the past 3 months. Dealer says clutch (in this automatic vehicle) failed "shudder test", and needs $1500 replacement. He says this could explain car shutting off. I cannot risk my pregnant daughter being stranded by this car. Very disappointed inford and this dealer.
- Cheswold, DE, USA
- Warsaw, NY, USA