10.0
really awful- Crashes / Fires:
- 9 / 4
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 54,378 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2012 Ford Focus stalling and shutting off on highway. Engine stalling and shutting off multiple times while driving. Check engine indicator on due to recall.
- Westmoreland, TN, USA
This car when you are driving the engine jump or skeep the change
- Lakeland, FL, USA
Bought 11/9/2012 six months later rec'd emission recall, 1yr later would not start, dead in grocery parking, dealer said emission again, 2nd yr radio went out, 3rd yr catalylict converter need to be changed, 5/16/2017 was charged $1805.72, said not emission but it was doing the same thing as before, dead had to be towed again to dealer, dealer said, "codes PO420, po7A3 tested, found converter stopped up, shift actuator faulty, removed transmission replaced clutch actuatorsand clutch, removed & replaced manifold/coverter assembly. Now twice so far engine malfunction light, no power, goes 5 miles....... when turned off in about 45-1 hr, starts.... all this while driving or parked in a parking lot.
- New Orleans, LA, USA
I received a recall notice a few months ago and I was told that I would receive another letter in about 3 months once the necessary parts were in stock. I hadn't received the follow up letter so I called my local Ford dealer and I was told that the parts were on back order but I could set up an appointment to have my vehicle inspected for corrosion to determine if I even needed the parts. The earliest appointment I could get was May 18th, just for the inspection; not even for the actual repairs. The recall is for the fuel vapor system and there's a warped part that is causing an inaccurate reading on fuel levels which means I have to maintain at least a half tank of gas at all times. My car is now leaking gas and stalling in traffic due to the issue. I live in a city with lots of steep inclines and hills and I have to avoid certain streets because my car has stalled and almost caused accidents. There is only one Ford dealer in my area. The only other dealer is about 30-40 minutes away.
- Tallahassee, FL, USA
I had a recall on my car starting in January and still have not received any information explaining when I can get my car fixed.
- Canton, IL, USA
2012 Ford Focus. Consumer writes in regard to safety hazard; transmission shifting out of gear unexpectedly.
- Edwardsville, IL, USA
Takata recall I'll be driving and my car stalled often and has cut off on two occasion.then my engine light came on.I was driving happen to be at a stop sign and the and cut off and rolled had to restart.when ever I stop the car it take time before it speeds up.
- Elgin, SC, USA
The contact owns a 2012 Ford Focus. While attempting to drive the vehicle, it failed to start and the check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford Lincoln union city at (770) 686-7733 (located at 4355 jonesboro rd a, union city, ga 30291) and was informed that the part was not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 100,000. VIN tool confirms parts not available.
- Atlanta, GA, USA
The contact owns a 2012 Ford Focus. While the vehicle was stopped in traffic at a red light, it suddenly shut off on two separate occasions. The vehicle was taken to jim oneal Ford (516 S. Indiana ave, sellersburg, in) where it was diagnosed that the fuel tank valve was faulty. The vehicle was serviced per NHTSA campaign number: 18V735000 (fuel system) and the fuel tank valve was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 106,000.
- Starlight, IN, USA
I have been complaining of and dealing with a engine/transmission issue since purchasing this vehicle. I was told several times by my dealership that it is just the type of gas sipping engine the car has and it is normal. I am 50 years old and never had a car that responded as poorly this one has but also never had a car with special type of engine. It has stalled while entering an intersection a couple of times, lacks pick up sometimes or jolts (like transmission issues) when going from stopped position. It will sometimes jolts going up hills while car is switching gears as well at a normal back road speed. An engine recall was put out several months ago with no remedy yet. Now the engine light is coming on sometimes (after just having the car serviced and gone through for fluids, etc). My car has 50K miles on it only and is being driven by my son now. I am worried about the safety but don't want to sell it with open recalls and the lemon laws here in MA. I feel like I am stuck with a lemon myself. I want to know what timeframe they will be given to come up with a fix before someone is killed?
- Pepperell, MA, USA
The contact owns a 2012 Ford Focus. The contact stated that the vehicle leaked fuel, lost power, and the fuel gauge would become inoperable while driving. In addition, the check engine indicator illuminated. The vehicle was towed to an independent mechanic to be diagnosed, but no failure was located. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 130,000.
- Ft Laurderdale, FL, USA
The contact owns a 2012 Ford Focus. The contact stated that the vehicle stalled often and would not restart. In addition, the radio stopped working and the rpms seized. A local mechanic was called and they instructed the contact to disconnect the main negative terminal under the vehicle. The vehicle was towed to the local mechanic, but could not be repaired because an unknown Ford part was needed. Harris Ford (3710 van dyke rd, newport, ar 72112, (870) 523-5559) was contacted, but could not diagnose the vehicle for another two weeks. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- New Port, AR, USA
The contact owns a 2012 Ford Focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicle automatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking position. Furthermore, while attempting to reverse, the vehicle stalled. Also, the door latches were loose and in danger of becoming detached. There were no warning indicators illuminated. The vehicle was towed multiple times. The vehicle was taken to ted russell Ford (9925 parkside dr, knoxville, tn 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. The manufacturer was made aware of the failures and did not assist. The failure mileage was 130,000.
- Sharts Chapple, TN, USA
Bought 2012 Ford Focus on 3/2016. 5/2016 took back to dealership for stuck window D/T bad motor and reprogramming of transmission control module. 7/2016 car would not start at all, completely stalled out. Took to Ford dealership again...transmission computer/module replaced. 12/2018 car stalled yet again and steering would not work nor would shifter...transmission garage stated they fixed issue. 8 hours later, the car would not run at all. Transmission place refused to touch the car again. Called original dealership and ofcourse, they replaced the transmission control module. And expect us to pay for it again this time! plus the dealership will not replace car until most recent recall is fixed on it. Like hell will I put my 2 children and husband back in this car with the chance of it to stall again and crash. We reside 40 miles away from work so a total of a 1/2 tank of gas at one time is not feasible in western New York weather. 5 transmission problems and how many recalls later and Ford Motor Company will not do anything to make their wrongs right
- Warsaw, NY, USA
The contact owns a 2012 Ford Focus. While driving 65 mph, the engine stalled. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
- Port Gibson, MS, USA
The contact owns a 2012 Ford Focus. While the vehicle was reversing, it began to shake. The contact's daughter placed the vehicle into drive and the engine stalled. The vehicle was turned off, but would not restart. The contact's son had to assist with pushing the vehicle out of the parking garage. In addition, the check engine indicator illuminated. Once the vehicle restarted, it was driven to lubbers cars (944 N main St, cheney, ks 67025, (877) 326-6992), but they did not assist and stated that a remedy would not be available until later this month. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 104,000.
- Garden Plain, KS, USA
As I was driving my car driver side door open the latch does not work anymore and my car stalls I cannot tell how much gas I have because the gauges don't work it puts its doors open I'll be on 75 it just shut off I need to go to red lights is shift so far they go to stop sign I should solve the radio also just goes out and I have so loud starch sound screeching noise very loud and annoying my car also kranks when I want to create battery died quick.
- Lehigh Acres, FL, USA
When going about 55 mph my car starts to get very loud, nothing seems to be wrong it's as if there's a leaf blower inside the vehicle. As I slow down, use the brakes, the sound slowly gets more quiet.
- Raleigh, NC, USA
Since the beginning of this year to this date, my car started with a problem when I go to the gas station I turn the engine off and fill it up, when I finish and go to start the engine again it does not turns on, seems like has no power, I have to do it several times in order to start it, not always have an empty tank when I put gas. It happens in all gas stations and only when I put gas.
- El Paso, TX, USA
- Tacoma, WA, USA