10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
54,610 miles

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« Read the previous 20 complaints

problem #301

May 282019

Focus

  • 159,000 miles
The contact owns a 2012 Ford Focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel Ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel Ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel Ford repaired the vehicle per NHTSA campaign number: 18V735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.

- Crystal Springs, MS, USA

problem #300

Jan 232019

Focus

  • 85,000 miles
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, I took it to a Ford dealership that refused to do the work unless I pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to Ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now I have a damaged car that I can't get the recall work on that I can't afford to do myself. I'm going to just have to sell the car.

- Fairfield, CT, USA

problem #299

Jun 062019

Focus

  • 101,329 miles
The contact owns a 2012 Ford Focus. While driving 25 mph, the check engine indicator illuminated and the vehicle shut off. The contact was unable to remove the key from the ignition. After several attempts, the contact was able to restart the vehicle and drive home. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified. The failure mileage was 101,329.

- Culpeper, VA, USA

problem #298

May 262019

Focus

  • 144,000 miles
When parked and going into reverse, the console lit up with "transmission malfunction service now" and it would not go into reverse. We replaced the transmission control module, but a few days later it would not even go into gear.

- Greenfield, TN, USA

problem #297

Jun 042019

Focus

  • 92,000 miles
Started car and dash light indicated the following message, "transmission malfunction. Service now"like many others I have seen online.it also states engine needs service

- Chandler, AZ, USA

problem #296

Jun 042019

Focus

  • 92,000 miles
My car just started flickering in and out. All these errors showed up on the dashboard. And now it wont start

- Chandler, AZ, USA

problem #295

May 312019

Focus

  • 78,000 miles
Takata recall started car and dash light indicated the following message, "transmission malfunction. Service now" also got power steering assist error message earlier in the month.

- Columbia, NJ, USA

problem #294

Dec 162016

Focus

  • 130,000 miles
I received a recall letter in December 2018 stating a recall on the canister purge valve would be available the first quarter of 2019. My car has stalled, has issues with this affected part and cannot rely on my vehicle. The recall has not been fulfilled and it is now may29, 2019. I have an engine malfunction light that comes on every time the car is driven. It's unreliable and I don't feel safe with the lack of exceleration.

- Colville, WA, USA

problem #293

Dec 182018

Focus

  • miles
The car radio goes off the windows don't go down and the transmission went on the car out off no where when I maintain my car every 3 months and as needed

- Philadelphia, PA, USA

problem #292

May 242019

Focus

  • 153,000 miles
I was driving my car in a rural area going about 45 mph when the car started jerking and reving near 6 RPM. The car will no longer drive in reverse and is undrivable.

- Ruffin, NC, USA

problem #291

May 222019

Focus

  • 85,324 miles
Car stutters from starting out takes too long to accelerate and friends have said what's wrong with the car.it feels like the transmission is slipping

- Scottsdale, AZ, USA

problem #290

Jan 152017

Focus

  • 95,000 miles
The contact owns a 2012 Ford Focus. While the vehicle was parked at a grocery store, the engine would not turn off. The contact pulled the fuel fuse to discontinue the flow of fuel and shut the engine off; however, the vehicle lighting remained illuminated. The battery had to be disconnected to turn off the lights. The failure recurred three times. The contact called roy O'brien Ford at 586-776-7600 (located at 22201 E 9 mile rd, St clair shores, mi 48080) and was informed that the failure was not a known issue. The vehicle was not diagnosed. The failure recurred and the vehicle was taken to elder Ford (888-467-5023, located at 777 john R rd, troy, mi 48083) where it was diagnosed that the body control module needed to be replaced. The manufacturer was made aware of the failure and did not offer any explanation for the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

- Mount Clemens, MI, USA

problem #289

May 152019

Focus 4-cyl

  • miles
Takata recall my driver side door want shut and I see it has a recall on my engine also. I was driving and my door just flew open I tried shutting it several times it wouldn't budge. My radio also don't work ether I don't know if that's part of it.

- Dallas, TX, USA

problem #288

May 132019

Focus

  • 82,000 miles
My husband was driving the car to work on the interstate shortly after 6am in the pouring rain. Traffic was moving at roughly 65 miles an hour. As two highways were merging together, his vehicle lost power. RPM's went high but vehicle would not accelerate. He put on flashers and proceeded to coast into right hand lanes, but only had enough power to land in the gore, which is the V where two highways come together. He turned the vehicle off and tried to restart, but it would not restart. It took 1 and 1/2 hours for rescue vehicle to arrive while traffic sped by on both sides of him, leading him to believe he was living his last moments. Horrifying! courtesy patrol got my husband to safety, tow truck retrieved vehicle and took it to dealership. They said that essentially, the transmission shifted into neutral as he drove down the highway and there was nothing he could have done to stop it. They replaced the F module-transmission control at N/C, and also performed unrelated PCM update for a recall. We traded off the vehicle yesterday. Transmission had been repaired numerous times for shaking or stalling.

- Watauga, TX, USA

problem #287

Dec 132018

Focus

  • 80,000 miles
My car had less than 90,000 miles on it when it began to have issues with the transmission. The engine stutters or idles when I accelerate, which has made getting on the interstate a nightmare. If I accelerate to even 35 mph, I have to completely remove my foot from the gas pedal, otherwise my rpms will shoot to over 4 (4,000 rpms). It causes my entire car to feel like it's shaking, and it almost seems like my car is having trouble shifting gears. Not only that, but when I've stopped at a stop sign and begin to drive, my engine makes the most terrible churning/clashing/grinding noise possible. Lately it has gotten to the point that my rpms will continue to increase but my car's speed will stay the same. All of these situations (trouble shifting gears, noises, and high rpms) will occur no matter what, every time I accelerate. It doesn't matter what sort of road I am on.

- East Bernstadt, KY, USA

problem #286

Oct 252018

Focus

  • miles
I received an email in October 2018 and then a letter in December 2018 for a recall on my vehicle. And was told when the parts were available I would be notified.now here we are 7 months later and I have heard nothing is there anything I can do about this

- New Brighton, PA, USA

problem #285

Aug 012018

Focus

  • 22,000 miles
Vehicle shudders when taking off but once initial take off is complete there is no shudder anymore.

- Pflugerville, TX, USA

problem #284

Apr 302019

Focus

  • 117,000 miles
Takata recall: Transmission malfunction

- Berwyn, IL, USA

problem #283

Apr 242019

Focus

  • 23,000 miles
Takata recall after I went to a gas station and fill my tank up with gas drive about 2 miles the car start to stall in the middle of the street with me almost cause me to be in and accident luckily I pull to the side to avoid that then the check engine light came on suggesting I check fuel componet and service engine

- Birmingham, AL, USA

problem #282

Apr 202017

Focus

  • 53,000 miles
Vehicle was on a city street going ~ 40mph, and engine cut off.

- Houston, TX, USA

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