10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
54,378 miles

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« Read the previous 20 complaints

problem #315

Mar 072019

Focus

  • 112,000 miles
I purchase 2012 Ford Focus SE January 21, 2019 from fayetteville auto brokers, fayetteville, nc. I was unaware of any recalls until I took car to be serviced at lafayette Ford, fayetteville, nc on 07/07/2019 later and there was a clutch recall. It had 112,000 miles at the time so that put me out of warranty which should of been taken care of before purchase. Therefore I was not forwarned nor was I aware of issues with clutch. Now I and stuck with payments as well as high repair bill. Then I find this article late stating replacement of faulty clutch at no cost that was not forwarded or made aware to me. My car is also deemed unsafe due to recall and the repair should be mandated at no cost based on deception that started the day of creation. It is only fair that this wrong is corrected.

- Fayetteville, NC, USA

problem #314

Jul 312013

Focus

  • 54,000 miles
I am the single owner of my 2012 Ford Focus. I only have 54K miles on the vehicle but it shudders, jerks and feels like it falls out of gear at times. It has behaved this way since I have owned it. I thought that is just the way it was. I am now very concerned about the these transmission problems as my son now drives the vehicle.

- Bettendorf, IA, USA

problem #313

Jun 062019

Focus

  • miles
Complaint #1 the car overheated during a trip on the highway, had to detour...a hose was spewing water have a picture..I only had the car for 2 or 3 days!! complaint #2 very serious, while driving 65 mph on a highway. The car jerked very hard and then lost power.there was no room to pull over, it was grass and a slight ditch, late at night no street lamps...the car would not start the fuel left to E was 78 miles.I called road side assistance...semi truck swerved to miss us and every other semi and vehicle had to cross over the yellow lines to avoid smashing into the stalled car.my daughter and I sitting in the vehicle, the hour was 11:00 pm. Complaint #3 the car sputters into gear taking off.. by the way it was a one lane highway. Far from any town..

- Pratt, KS, USA

problem #312

Apr 232019

Focus

  • 123,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to shift out of first gear and failed to start. In addition, the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who stated that the transmission control module needed to be replaced. The contact called mac haik Ford (R0333 katy fwy, houston, tx 77024, (713) 932-5000). The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: Cas-2244251-N1M5D1. The contact was informed about the extended warranty. No further assistance was provided. The failure mileage was 123,000.

- Houston, TX, USA

problem #311

May 232019

Focus

  • 123,000 miles
Takata recall everytime I take off in my car it jurks all the time like it was trying to catch to move into next year it jurks as I drive down the road and when I stop at a red light, and a stop sign it jurks and then cuts of so I have to put the car in park to keep it from cutting off I have been on the side of the road 6 times because of this problem the gas meter stop working so I never knew how much gas I had in the car now I can not even drive the car because it has gotten worse want go into gear

- Augusta, GA, USA

problem #310

Jul 132019

Focus

  • 152,300 miles
The contact owns a 2012 Ford Focus. Whenever the contact placed fuel in the vehicle, the tank would go straight to empty. In addition, fuel would leak from the vehicle and caused it to run out of fuel. On another occasion, after the fuel tank was filled, the contact drove off and the vehicle decelerated on its own. The contact called her boyfriend to help push the vehicle to the side of the road. The vehicle was towed to the contact's home. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 152,300.

- Corpus Christi, TX, USA

problem #309

May 162016

Focus

  • 66,000 miles
I purchased this vehicle from Ford of kirkland in Washington state in 2016, and noticed driving issues the day I drove it off the lot. This vehicle has a dps6 transmission and it constantly jerks, shudders and slips out of gear while driving at any speed. It often fails to accelerate or accelerates suddenly and out of control, especially when going uphill. It also frequently overheats, especially when idling, despite having work done on it several times that was supposed to fix this problem. I was told this was an automatic transmission when the vehicle was sold to me, and the dps6 is not an automatic transmission at all. I also frequently have issues with the electrical and radio system. The clock changes randomly and the audio switches unexpectedly to radio stations from blue tooth while driving and then fails to switch back to any blue tooth device, sometimes for several days until it randomly begins working again. This is especially problematic when I am relying on audio directions from navigation apps that are paired from my cell phone while driving. I was also told by Ford of kirkland service center that there is "nothing wrong" with my transmission or my vehicle and that I'm just not driving it "correctly, " which makes absolutely no sense. This vehicle and its faulty transmission are unsafe to drive. I do not let anyone else drive this vehicle because I fear for their safety and I only drive it myself in times where it is absolutely necessary, which I can prove by the very small amount of miles I have put on it since purchase. I experience the above stated problems every single time I drive it this vehicle, which is a clearly a lemon by definition. Ford broke the law by selling me this dangerous vehicle with a transmission that they knew was unsafe and by falsely advertising this transmission as an automatic.

- Seattle, WA, USA

problem #308

Jul 192019

Focus

  • 145,500 miles
Recall notice number18V735 has not been performed. I received a notice December 2018 and nothing has happened. I'm concerned my vehicle has an open issue that hasn't been remediated. Apparently, Ford hasn't identified a solution. Why hasn't this been resolved?

- Dublin, OH, USA

problem #307

May 172019

Focus

  • 144,000 miles
We bought the 2012 Ford Focus as a car for our daughter. When test driving it, for a short period, we didn't notice anything with the transmission. But now that we are driving it more, there is a shudder when we accelerate. Like driving a stick shift when you take off and didn't do it smoothly. It lacks in power at times when turning onto the road, which scares me at times when other cars are coming and we can't get it to accelerate. The more I'm reading about this car, I am seriously so scared for my daughter to drive it alone. Extremely scared!!! as someone who saved to get what we thought was a good car for our daughter, I feel we are stuck with it. I wouldn't feel right selling this to someone else, I wish the previous seller had felt the same way!! people are putting their families in these cars, their loved ones. There needs to be a recall on these vehicles so we can have a chance to get safer cars to protect us. I did take the vehicle in for it's other recall regarding something with the fuel tank, where we had to keep it half full. The mechanic took the car for a drive and noted the shuddering on the vehicle, but they wanted $150 to diagnose it. And couldn't tell me if that was covered under warranty. If Ford knows this is a common problem, they would know if it's covered. Their just trying to get money out of me.

- Clovis, CA, USA

problem #306

Jul 152018

Focus

  • 144,600 miles
Constant problems with the transmission and transmission control module including shuddering overheating lack of power jerking motions and constant replacement. From 2013 to current date.

- Boston, MA, USA

problem #305

Mar 012019

Focus

  • 60,000 miles
My Focus has had numerous transmission problems over the past few years. My car would randomly not be able to shift into second gear and would leave stranded. While driving my car would randomly not shift gears, allowing me to go a max of 10 mph with my children in my car. Many times my car would not start at all. Sometimes when it did start, I could not even turn my wheel. I had the computer chip reset and within 4 months my car became inoperable. I took it to the shop and they said multiple service bulletins were found for my transmission that came back in the diagnostics and told me to take it to the Ford dealership. When I went there I was told it would be minimum $2K to get the internal clutch fixed, if that was the issue, upwards of $5K for the other transmission issues. I felt extremely unsafe with two kids and had to go out and lease a new car. I am furious now that I am reading that Ford knew it was selling 2012 focuses with faulty transmissions. I still have the car in my possession. I cannot even count the number of times my car would not shift or start, and while driving with my children in the car this happened. It caused me to almost be rear ended or stuck in intersections. The only thing that saved me on many occasions was quickly turning on my hazard lights/blinkers. I am outraged that this has happened. Prior to owning my 2012 Focus, I had a 2002 Focus and never ran into any of these issues and loved the car so much I bought another one. If I could go back in time I would never have bought the 2012 knowing what I know now. I am hoping a class action lawsuit is filed, and if not, I may find my own lawyer and go after Ford.

- Yardley, PA, USA

problem #304

Jul 052019

Focus

  • 112,000 miles
I have a 2012 Ford Focus titanium hatchback. I took my car into bob tomes Ford for a shuttering problem and was told to wait and see to continue to drive the car. Months later I had the tcm replace and now my clutch is out. These were all issues at the time I originally brought my car into Ford. After the tcm was replace I tried to pick up my car from bob tomes Ford service center and the service team could not start my car or get it in gear( yet somehow they "test drove" it). My car has stalled in the middle of intersections, my check engine light has come, my transmission is overheating and asking me to pull over and wait 5 minuets. This is extremely dangerous as I am a mother and have up to 3 children with me at one time. I can not trust my car to get me from a to B safely. My car dies randomly when it wants to. My car is now completely undriveable. I am still paying on this car and I can not even drive it! I need something to be done about this asap. This is absolutely terrifying that Ford is allowed to sell cars knowing the transmission is faulty before they were on the market.

- Frisco, TX, USA

problem #303

Jul 112019

Focus

  • 46,000 miles
My car shutters and shakes when I'm accelerating. Going from a dead stop is the worst. I've taken my car in and there is no resolution as of today. Ford knows of all of these issues and knew of them before my car was manufactured. My extended warranty runs out next month and will be on the hook for any future damages to my car.

- Taylor, MI, USA

problem #302

Jun 252019

Focus

  • 122,034 miles
The contact owns a 2012 Ford Focus. While attempting to drive the vehicle, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the cpa05 vapor canister purge solenoid failed and needed to be replaced. The contact called quick lane at briarwood Ford (located at 7070 E Michigan ave, saline, mi 48176, (734) 429-8888) and was informed that there would be a diagnostic fee. The vehicle was not taken to a dealer and was not repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 18V735000 (fuel system, gasoline), but the remedy was unsuccessful. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 122,034.

- Ann Arbor, MI, USA

problem #301

May 282019

Focus

  • 159,000 miles
The contact owns a 2012 Ford Focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel Ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel Ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel Ford repaired the vehicle per NHTSA campaign number: 18V735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.

- Crystal Springs, MS, USA

problem #300

Jan 232019

Focus

  • 85,000 miles
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, I took it to a Ford dealership that refused to do the work unless I pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to Ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now I have a damaged car that I can't get the recall work on that I can't afford to do myself. I'm going to just have to sell the car.

- Fairfield, CT, USA

problem #299

Jun 062019

Focus

  • 101,329 miles
The contact owns a 2012 Ford Focus. While driving 25 mph, the check engine indicator illuminated and the vehicle shut off. The contact was unable to remove the key from the ignition. After several attempts, the contact was able to restart the vehicle and drive home. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified. The failure mileage was 101,329.

- Culpeper, VA, USA

problem #298

May 262019

Focus

  • 144,000 miles
When parked and going into reverse, the console lit up with "transmission malfunction service now" and it would not go into reverse. We replaced the transmission control module, but a few days later it would not even go into gear.

- Greenfield, TN, USA

problem #297

Jun 042019

Focus

  • 92,000 miles
Started car and dash light indicated the following message, "transmission malfunction. Service now"like many others I have seen online.it also states engine needs service

- Chandler, AZ, USA

problem #296

Jun 042019

Focus

  • 92,000 miles
My car just started flickering in and out. All these errors showed up on the dashboard. And now it wont start

- Chandler, AZ, USA

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