10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
54,610 miles

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« Read the previous 20 complaints

problem #221

Jun 062017

Focus

  • 150,000 miles
Car was running fine then turned it off and 10 minutes later would not crank. Car will not start.you can jump start it and it starts. Now cut it off want crank

- Holly Springs, MS, USA

problem #220

May 012017

Focus

  • miles
I went to get my oil changed someplace other than my Ford dealership and since, the car has been running oddly. Mostly issues with accelerating after sitting at a red light on roads where the speed is anywhere from 35 to 45 mph. It doesn't happen all the time, but I noticed it about a week after the oil change. The other issue, that is more cause for alarm, is that the doors will not close completely. First it was the passenger front door, then the passenger rear door and finally the driver rear door. All while stationary, thank goodness. Since then, all but the driver's side front door have been secured with bungee cords for the last few weeks, because I did not have the funds to replace the door latches. One of which had been replaced only last year and cost me nearly $500 because the part hadn't been on recall! I then found out today that there is a recall on said parts that began in January 2017 but I have yet to be notified by my dealership! I only noticed because I wanted to see -if- there had been a recall due to hearing about a few other people having this same type of issue. See photos of bungee corded doors. This is extremely dangerous and those who own this same model of car should be notified immediately of a recall, not when parts are available. I would never have known had I not thought of doing my own research. I may never had known if I was waiting on my dealership to notify me... I may have been seriously injured or worse if I had waited on them.

- Indian Harbour Beach, FL, USA

problem #219

Apr 242017

Focus

  • 45,000 miles
I have had the car back to the dealer twice for it studdering and not shifting right. It has still shuddered once in a while while going forward coasting and turning but not as bad as when I took it in. I love my Focus but am so upset that it now has a major transmission problem that may not be covered under my extended warranty. I don't have that kind of money and I take good care of my car, getting oil changes ect when due. Ganley Ford in barberton now has it and is taking it apart to see what the issue is. Should not happen on a car this new. It started making a loud noise when pushing on the gas and driving at about 40-50mph. The noise was loud like a race car, vibration noise. I took it in to Ford the following day and was told it was not safe to drive. I mostly drive on street, not on the highway. It was in drive going forward that the noise issue occured, getting louder the warmer the car was.

- Richfield, OH, USA

problem #218

Apr 122017

Focus

  • 74,000 miles
Having problems maintaining speed ! when I excelerated it doesn't want to pick up speed then suddenly it picks up speed after pressing the pedal to the floor. Very dangerous. I saw this very same complaint from another Focus owner dated in March 2016. Very scary!

- Las Vegas, NV, USA

problem #217

Feb 272017

Focus

  • 94,000 miles
Incident description: Engine stopped and without warning while the transmission was in drive. Engine light came on as the engine ceased running. It happened while the car was in motion, thankfully approaching stop sign. Understand that this also results in the loss of power steering. The car is regularly serviced, well-maintained, and has approx. 94,000 miles. Verdict from Ford dealership mechanic: Vacuum purge valve was stuck in the open position. The vacuum force that resulted damaged/warped fuel tank, and damaged the fuel pump. The purge valve, fuel tank, and fuel pump all must be replaced. Cost: The cost of repairs is over $2000, plus towing the car, and the need for my family to get a rental vehicle for a week. Misc: There is no recall for this item and this could prove exceptionally dangerous if it occurred on a highway especially since you lose power steering when the engine dies suddenly.

- Madison, MS, USA

problem #216

Oct 012016

Focus

  • 0 miles
When accelerating the vehicle is extremely hesitant to drive on a flat road. This issue gets worst when on a upward hill. Once the vehicle gets going, it shakes and shudders until it picks up enough speed to go. There sounds like there is something scraping or rattling inside the engine. This is a hazard when making any type of turns in the vehicle or even driving.

- Smyrna, GA, USA

problem #215

Feb 082017

Focus

  • 38,000 miles
There is a current recall for my door latch. My door has now stopped latching. I called the dealer when I received my recall notice and was told there were no parts available and that I would receive a call when the parts were available. This was 4 months ago. Now that my door will not latch I am told that I can bring it in, but they do not have parts, cannot guarantee a loaner, and that I have to sign a waiver stating I will pay $180 for an inspection if it is not part of the recall. I am very disappointed and unwilling to possibly pay for them to inspect my vehicle. I also have an issue with my transmission while driving. Once my car still showed in drive, but was in neutral while I was driving at 40 mph with cars behind me. I had to pull to the side of the road and place the car in park and back into drive. I have had 2 similar incidents since then, though the car still worked, but felt like I was grinding my gears. All were on city streets, luckily not the highway.

- Virginia Beach, VA, USA

problem #214

Jan 122017

Focus

  • 110 miles
"takata recall" I have a 2012 Ford Focus, that is knocking loud, I don't know what happen, the delearship did transmission work on it earlier 2016, one morning, when I got into the car, the oil light came on and it knocking, so my husband check to see if, there is oil in there and it was, so I was going to take to have a oil change, but he said, we need to see what's going on first. I will take to delarship this week to see what needs to be done. But would like Ford to take care of repair. My Focus was bought new and I have had at least 4 recalls on it so far.

- Detroit, MI, USA

problem #213

Jan 102017

Focus 4-cyl

  • 85,562 miles
Takata recall so I was told after having multiple problems with my vehicle after bob lowth Ford selling me it that some parts are on recall and I have small children I don't want to put in risk if anything happens during the winter weather here in mn for insistence my engine light came on and it started feeling like it wanted to die out on us early morning around 7:30 am central time so I always try to make sure that my small children have blankets in case we die out in -20 weather.

- Redby, MN, USA

problem #212

Jan 072017

Focus

  • 73,366 miles
The contact owns a 2012 Ford Focus. While driving approximately 20 mph, the vehicle stalled without warning. The contact had to physically push the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The VIN was included in a previous recall for the power train, but the failure recurred. The manufacturer was not made aware of the failure. The recall details were not provided. The approximate failure mileage was 73,366.

- El Paso, TX, USA

problem #211

Dec 272016

Focus

  • 71,000 miles
Car at stop engine revs from low to high, if you press on the accelerator the engine will die even when you are in motion. Sometimes the engine will just die when you press on the accelerator. In traffic on highways this is extremely dangerous. The cost to repair this default in design was $889.18 at the Ford dealership where the car was purchased new. That is an egregious charge for a common complaint about this care. Per the internet research we have done. Ford says the car is out of warranty and take it up with nhsta so that is what I am doing.

- Spring Valley, CA, USA

problem #210

Dec 052016

Focus

  • miles
My car is in the fourth time for transmission related issues. Also this time the check engine light came on. Bill brown Ford in livonia mi diagnosed the problem as a failing catalytic converter. This is a known problem with the Focus, but Ford hasn't done anything about it. I've researched the issue on line and there are many complaints about the catalytic converter. I also have a friend who is a mechanic at a Ford dealership and he said Ford is quite aware of the problem. Two years ago I was almost rear ended when the car suddenly went out of gear and the check engine light came on and flashed a warning. Ford replaced the tcu. The car is now hesitating again along with shuttering when accelerating.

- Livonia, MI, USA

problem #209

May 072014

Focus 4-cyl

  • 35,000 miles
Since purchasing my Focus in November of 2013, I have had several issues with what appears to be the transmission that have caused me to fear for my safety as they have resulted in multiple near-accidents. I had the car looked at within the first several months of ownership and nothing was found, I then took the car back in when symptoms persisted and got the clutch replaced within roughly a year of buying. The symptoms subsided for a while, but have returned and are still an issue to date. Issues are detailed below: The car often chugs when in motion, especially during acceleration from a stopped position. There have been numerous occasions where the vehicle will intermittently and unpredictably refuse to accelerate in a normal fashion. This happens both while moving around 20-40mph and also when coming from a stopped position - say waiting at a red light or when waiting to turn left at a busy city intersection. This is terrifying as I never know when the car will accelerate normally and when it will not - at least twice in recent history I have attempted to make a left turn from a stopped position, had plenty of time to get through the intersection, but the car struggled and finally made it through too close for comfort. Other times, the rpms seem to rev up for no reason, and the car accelerates very quickly though the pressure on the pedal has not changed. Though the has happened with less frequency, it is almost more frightening as I feel like I am not in control of the vehicles speed while in traffic. Typically this happens when coming from a stopped position as well. Additional issues I've had include it rolling backward on small inclines - sometimes when brake pedal is sufficiently depressed and even momentarily when in drive and gas pedal depressed.

- Nashville, TN, USA

problem #208

Oct 272016

Focus

  • 158,000 miles
The contact owns a 2012 Ford Focus. While stopped, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. The vehicle was taken to a dealer where it was repaired. The manufacturer was made aware of the failure. The failure mileage was 158,000.

- Beaumont, TX, USA

problem #207

Nov 152014

Focus

  • 52,000 miles
The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. The vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.

- Brownstown Township, MI, USA

problem #206

Nov 052016

Focus

  • 97,000 miles
Takata recall. The car will die in the middle of driving. Doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.

- St.Charles, MO, USA

problem #205

Jul 152016

Focus

  • miles
Recalled vehicle for computer system. Defect causes breaks to wear early, shuddering in transmission, and eventual transmission failure while the car is running. Is a known problem as I see from many other internet complaints.

- Rochester, NY, USA

problem #204

Oct 252016

Focus

  • 61,000 miles
The contact owns a 2012 Ford Focus. While driving 30 mph, the vehicle jerked, stalled, and the air bags inadvertently deployed without impact. The contact sustained head injuries that required medical attention. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.

- Sandusky, OH, USA

problem #203

Oct 122016

Focus 4-cyl

  • 107,000 miles
Power steer assist system went out completely. I was driving and took a turn and the electric motor failed and cant steer the car at all. Sitting in driveway undrivable.

- Summerfield, FL, USA

problem #202

Aug 192016

Focus

  • miles
My transmission is going out and my car drivers really different from when I got

- San Bernardino, CA, USA

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