10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
54,610 miles

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« Read the previous 20 complaints

problem #201

Sep 092016

Focus

  • 114,000 miles
My wife traded in her 2009 Taurus for a new 2012 Focus sedan back in April 2012 at green Ford. A month or so after getting the Focus, it had a transmission fluid leak. Green Ford fixed the problem. In mid-2015 we started to notice transmission issues like erratically shifting in second and third gear, very sluggish shift between low gears and that the upshift bags down like the vehicle might stall, bucking, kicking, jerking, harsh engagement, delayed acceleration and lurching forward into intersections at red lights due to the failure of their braking efforts to stop the car. We took it to green Ford on 9/18/2015. They stating that it was working as designed. However, for a precaution, they said they reprogrammed the powertrain control module (PCM) and the transmission control module (tcm). However, it was a recall issue for that stated problem/S. in the official service history for the Ford owner's records, there is no mention of the safety recall done on my Focus, just the routine maintenance and a mileage of over 96,000 miles on the Focus at the time. Jump forward to a year later, on Friday, Sept. 9, 2016, at 2pm, my wife was traveling in a 45 mph speed zone when the car's check engine light came. Seconds later, the Ford started to stall and have power issues, causing her to find the next side road to pull over. The car completed stalled and could not turn over. After 2 towing events, from the breakdown location to thomas tire, thomas to stearns Ford, and sitting over the weekend, on Sept. 9, we found out it was the recall tcm that broke. The tcm was in back order until October 28, 2016. Stearns Ford sent me to enterprise where they paid for a Ford rental. The only Ford on the rental lot was the transit 250 or 350 van (very low mpg). I had to pay for the liability insurance coverage daily. After the 3rd day, I borrowed a family member's car.

- Mcleansville, NC, USA

problem #200

Sep 012016

Focus

  • 92,000 miles
Driving on freeway at 65mph engine shut down without warning. No power steering and no power brakes. Was able to coast to the shoulder. When tried to restart violent shaking. Towed to Ford dealer for repair. Not diagnosed yet after 2 days. This car is a lemon. Had transmission clutches replaced twice. Had transmission control module replaced when it failed. Have continuous wheel bearing noise that was brought into dealer under warranty and they never solved the problem.

- Pacific Grove, CA, USA

problem #199

Aug 272016

Focus

  • 60,000 miles
My daughter was driving the car at a very high speed, the vehicle died suddenly, and she was forced to "glide" into the median. Took vehicle into dealership, and was told the trans module is on a "replacement program", and that the module is on back order. I was told that I could rent a car because there is nothing I could do. Most importantly, when I reminded the gentleman this was a safety issue, I was told that its really not a concern.

- Brownstown, MI, USA

problem #198

Aug 152016

Focus

  • 94,000 miles
Ford has a transmission with dry clutches. This transmission has stranded many people in very unsafe situations. The transmission just stops working while driving. Many complaints have people left in the traffic lanes and the cars simply will not move. Fortunately for me I was not on the freeway, but on the feeder to the freeway, and the car just stopped moving. The engine RPM's dropped like it was running out of gas. Then the engine rpms picked up but it wouldn't move. Tried putting it in reverse and still wouldn't move. The tow truck driver had towed this very same car to the dealer 8 months ago. The problem is that the transmission is of such poor quality that the vehicles are in the shop on a regular basis, costing us huge amounts of money to fix. I bought the car 7 months ago with an extended warranty. The car has shuttered and the transmission has slipped pretty much from the time I got the car. Reading many complaints about the car, some from brand new owners in 2012. Really need to research this transmission and engine for that matter.

- Conroe, TX, USA

problem #197

Jan 222016

Focus

  • 66,000 miles
I bought my car in January 2012 - the car ran great for the first 8 months, it was a smooth ride and the acceleration was quick. That year I drove almost 30K miles up and down the California coast. Towards the end of that year I started to notice my car wasn't running the same, the acceleration lagged and when I would accelerate from 0mph to 20mph it would shake - felt like the transmission wasn't switching gears properly so I brought it into Ford where I originally bought it in seaside ca in monterey county. They ran some tests and said it was fine and that what I was feeling was from the new engine Ford had created to help their cars run efficiently and not use as much gas. I also brought it into Ford santa monica in los angeles ca several times with the same issue - this went on for years and they always said the same thing. In August of 2015 santa monica Ford finally discovered that my car indeed had a recall and needed a new clutch, but it was back ordered. On January 18th of 2016 my girlfriend and I were driving on the 405 South headed to orange county. My girlfriend was driving about 65 in the carpool lane - all of a sudden the gas pedal stopped working and the rpms were flooring, but the engine couldn't catch - we had to get over 5 lanes before we ran out of gas and were almost killed by a huge semi/18 wheeler that was driving over 70mph. I had my car towed first thing Tuesday morning because Monday was a holiday. Santa monica Ford said it was fine, that Friday the same thing happened so I brought it to Ford star Lincoln in glendale. I've had over 4 cases with Ford corporate about my clutch and transmission issue and every couple months they change the regional manager I was dealing with and every single case has mysteriously been closed for no reason. When I call Ford to ask why they are closed when they haven't been resolved and they say they don't know.

- Los Angeles, CA, USA

problem #196

Aug 122016

Focus

  • 4 miles
Vehicle in motion driving about 60-65mph on the highway, the check engine light turned on the dashboard. Vehicle could not accelerate felt as if on neutral. I began to lose speed and had the fortune no incoming vehicles were behind me. I shut the car off once on the side of the road. Vehicle after being off for 15 minutes was able to drive but reverse gear was none functional.

- Haverhill, MA, USA

problem #195

Jun 112013

Focus

  • 41,000 miles
The contact owns a 2012 Ford Focus. While driving at any speed, the vehicle lost power and stalled without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.

- Corp Spring, TX, USA

problem #194

May 192016

Focus

  • 70,000 miles
The car has 70,000 miles on it. It has had 3 oil leaks (1 oil pan & 2 head gasket); I have also had to have the clutch replaced twice. The first time was due to shuddering and the second time was due to a transmission malfunction code. The two clutches were replaced 10,000 miles apart.

- Bloomfield, MI, USA

problem #193

Feb 282016

Focus

  • miles
While driving back on the freeway, the vehicle started to smoke. Pulled to the side of the freeway and the vehicle caught on fire.

- Los Angeles, CA, USA

problem #192

Apr 252016

Focus

  • miles
I have had transmission problems from day one. The car studded and stop from time to time. I almost got into an accident with my daughter when the car suddenly stopped on me because of faulty transmission. The radiator also went out. The steering gear locked up on me while I was driving and I almost had an accident with my kids in the car.

- Houston, TX, USA

problem #191

Oct 202015

Focus

  • miles
The contact owns a 2012 Ford Focus. When the vehicle was started, there was an abnormal vibration. While driving, there was a hesitation when the accelerator pedal was depressed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the motor mounts needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

problem #190

Apr 152015

Focus 4-cyl

  • 42,000 miles
The contact owns a 2012 Ford Focus. While driving at an unknown speed, the vehicle failed to accelerate, the check engine light illuminated, and the vehicle stalled. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was serviced under a manufacturer recall; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Updated 05/20/16

- Fort Myers, FL, USA

problem #189

Mar 142016

Focus

  • 40,000 miles
My Ford Focus is one of the many cars that have a transmission issue where the car shows a stutter and sometime stall while in motion. Ford is aware of this but won't respond to taking the car back. This recently became a safety hazard while driving on free way. They have attempted to fix this problem about 3 times and have failed.

- Los Angeles, CA, USA

problem #188

Feb 232016

Focus

  • miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at approximately 40 mph, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Dilley, TX, USA

problem #187

Mar 282016

Focus

  • 50,000 miles
The contact owns a 2012 Ford Focus. While driving 35 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

- Stratford, OK, USA

problem #186

Feb 222016

Focus

  • 62,000 miles
Shuddering of engine between gear. Lose of power when accelerating. Red lines when trying to accelerate between first and second gear.

- Nashua, NH, USA

problem #185

Jul 102015

Focus

  • miles
The contact owns a 2012 Ford Focus. While driving approximately 35 mph, the vehicle jerked and the battery and tire pressure warning lights illuminated continuously. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic where the diagnosis was unknown. The technician stated that there was a recall on the vehicle. The vehicle was repaired according to the unknown manufacturer recall; however, the failure recurred a week later. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

problem #184

Oct 142014

Focus

  • 40,000 miles
The contact owns a 2012 Ford Focus. The contact had not experienced any failures prior to taking the vehicle to the dealer to receive a manufacturer's recall remedy. After the repair, the failure progressed randomly for longer than a year. Upon depressing the accelerator pedal, the vehicle was slow to respond and the rear tires locked when accelerating. The contact later experienced the vehicle stalling without warning. The contact had to coast the vehicle over to a fuel station and, after several attempts, the vehicle restarted, shook violently, and stalled. The vehicle was not able to be driven and was towed to the dealer for inspection. The contact waited longer than a week for the diagnostic results. The manufacturer was notified of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 40,000.

- Decatur, GA, USA

problem #183

Jan 252016

Focus

  • 25,300 miles
The contact owns a 2012 Ford Focus. When placing the clutch in reverse, the vehicle failed to move. The failure recurred twice. The engine warning light illuminated. In addition, while driving 60 mph, the vehicle failed to accelerate and stalled. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,300.

- North Bergen, NJ, USA

problem #182

Jan 162016

Focus 4-cyl

  • 84,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle began to decelerate unexpectedly while driving on the interstate at 65 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle was safe to drive. Days after the failure, the key was inserted in the ignition and the transmission malfunction and check engine warning indicators illuminated. The vehicle was not returned to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 84,000. Updated 04/20/16

- Las Angeles, CA, USA

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