10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
54,378 miles

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« Read the previous 20 complaints

problem #195

Jun 112013

Focus

  • 41,000 miles
The contact owns a 2012 Ford Focus. While driving at any speed, the vehicle lost power and stalled without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.

- Corp Spring, TX, USA

problem #194

May 192016

Focus

  • 70,000 miles
The car has 70,000 miles on it. It has had 3 oil leaks (1 oil pan & 2 head gasket); I have also had to have the clutch replaced twice. The first time was due to shuddering and the second time was due to a transmission malfunction code. The two clutches were replaced 10,000 miles apart.

- Bloomfield, MI, USA

problem #193

Feb 282016

Focus

  • miles
While driving back on the freeway, the vehicle started to smoke. Pulled to the side of the freeway and the vehicle caught on fire.

- Los Angeles, CA, USA

problem #192

Apr 252016

Focus

  • miles
I have had transmission problems from day one. The car studded and stop from time to time. I almost got into an accident with my daughter when the car suddenly stopped on me because of faulty transmission. The radiator also went out. The steering gear locked up on me while I was driving and I almost had an accident with my kids in the car.

- Houston, TX, USA

problem #191

Oct 202015

Focus

  • miles
The contact owns a 2012 Ford Focus. When the vehicle was started, there was an abnormal vibration. While driving, there was a hesitation when the accelerator pedal was depressed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the motor mounts needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

problem #190

Apr 152015

Focus 4-cyl

  • 42,000 miles
The contact owns a 2012 Ford Focus. While driving at an unknown speed, the vehicle failed to accelerate, the check engine light illuminated, and the vehicle stalled. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was serviced under a manufacturer recall; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Updated 05/20/16

- Fort Myers, FL, USA

problem #189

Mar 142016

Focus

  • 40,000 miles
My Ford Focus is one of the many cars that have a transmission issue where the car shows a stutter and sometime stall while in motion. Ford is aware of this but won't respond to taking the car back. This recently became a safety hazard while driving on free way. They have attempted to fix this problem about 3 times and have failed.

- Los Angeles, CA, USA

problem #188

Feb 232016

Focus

  • miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at approximately 40 mph, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Dilley, TX, USA

problem #187

Mar 282016

Focus

  • 50,000 miles
The contact owns a 2012 Ford Focus. While driving 35 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

- Stratford, OK, USA

problem #186

Feb 222016

Focus

  • 62,000 miles
Shuddering of engine between gear. Lose of power when accelerating. Red lines when trying to accelerate between first and second gear.

- Nashua, NH, USA

problem #185

Jul 102015

Focus

  • miles
The contact owns a 2012 Ford Focus. While driving approximately 35 mph, the vehicle jerked and the battery and tire pressure warning lights illuminated continuously. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic where the diagnosis was unknown. The technician stated that there was a recall on the vehicle. The vehicle was repaired according to the unknown manufacturer recall; however, the failure recurred a week later. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

problem #184

Oct 142014

Focus

  • 40,000 miles
The contact owns a 2012 Ford Focus. The contact had not experienced any failures prior to taking the vehicle to the dealer to receive a manufacturer's recall remedy. After the repair, the failure progressed randomly for longer than a year. Upon depressing the accelerator pedal, the vehicle was slow to respond and the rear tires locked when accelerating. The contact later experienced the vehicle stalling without warning. The contact had to coast the vehicle over to a fuel station and, after several attempts, the vehicle restarted, shook violently, and stalled. The vehicle was not able to be driven and was towed to the dealer for inspection. The contact waited longer than a week for the diagnostic results. The manufacturer was notified of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 40,000.

- Decatur, GA, USA

problem #183

Jan 252016

Focus

  • 25,300 miles
The contact owns a 2012 Ford Focus. When placing the clutch in reverse, the vehicle failed to move. The failure recurred twice. The engine warning light illuminated. In addition, while driving 60 mph, the vehicle failed to accelerate and stalled. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,300.

- North Bergen, NJ, USA

problem #182

Jan 162016

Focus 4-cyl

  • 84,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle began to decelerate unexpectedly while driving on the interstate at 65 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle was safe to drive. Days after the failure, the key was inserted in the ignition and the transmission malfunction and check engine warning indicators illuminated. The vehicle was not returned to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 84,000. Updated 04/20/16

- Las Angeles, CA, USA

problem #181

Jan 072016

Focus

  • 101,611 miles
While driving my 2012 Ford Focus hatchback, the check engine light came on and the vehicle idled rough and the engine stopped working. Restarted and took vehicle to dealer. Dealer stated that the emissions control system had pulled a vacuum on the fuel tank causing raw fuel to enter the emissions control system and the engine causing the issues. The tank had to be replaced due to collapse and the evap tank, tubing, control valve and fuel pump. Per Ford tsb 11-09-03. Shouldn't this be a recall?

- Lake Charles, LA, USA

problem #180

Jan 142016

Focus

  • 47,000 miles
I drive a 2012 Ford Focus. I bought the car used in January 2015. In the fall of 2015 my car began jolting every time I put pressure on the gas, this was alarming. When it became worse, I bought the car to a Ford dealership, and came to find that the transmission was recalled. To fix this Ford had a strict protocol to fix the transmission in a 3 step process. The mechanics are only told to do step 1, and then if the problem persists months after the repair, continue with step 2 and so on. The transmission started jolting again a few months later, this time worse. I have been waiting a month for the Ford dealership to get that part that will "fix" my problem, while I was assured the problem would not get worse. In that time a piece in the exhaust has also been recalled, neither one of my windows in the front two seats will go down, and the jolting has become incredibly unsafe. There have been two occasions where my car has just come to a completely alarming stop while driving up to 20 mph, on a busy two lane street. I take this street everyday to and from work. There is no other option. I avoid the highway completely now. I feel completely unsafe and on guard at all times while I am driving this vehicle. Because of my experience wth this car in only a year I will never purchase a Ford vehicle ever again. I regret ever driving it off of the lot. I am only 25 years old, and can't afford to trade this in right now, and that is all I want to do. It is not a nice feeling to have a pit in your stomach every time you buckle your seatbelt.

- West Roxbury, MA, USA

problem #179

Jan 082016

Focus 4-cyl

  • Automatic transmission
  • 87,000 miles
The contact owns a 2012 Ford Focus. While driving at approximately 40 mph, the engine stalled when the accelerator pedal was depressed. The check engine warning indicator illuminated and the vehicle was able to restart. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000. Updated 02/26/16 the consumer took the vehicle to another dealer, where they replaced the vacuum cylinder. However, she continued to experience problems. Updated 02/29/16.

- Houston, MO, USA

problem #178

Aug 272012

Focus

  • 52 miles
My issues with this car started the day I drove it off the lot and have not stopped. There was an issue with the fan that made my engine sound like it was chewing rocks whenever the air/heat was on - this has been fixed. I bought the car brand new and from day one it has been grinding, shuddering and not shifting smoothly. I've had issues with the RPM's skyrocketing when I'm slowing down and the RPM's skyrocketing when I'm trying to accelerate but the car isn't moving. I've had the car feel like it's completely lost power while in stop and go traffic then "wake up" and lurch forward...my transmission has been replaced once, my clutch replaced twice. Once I've been told it's a figment of my imagination and once I was told that I need to learn how to drive the car. The clutch I have now is the same one being used in the 2015 Focus's, and though it's "better", it's still off...it's just off so sporadically that I can't bring it in because I don't want to be told it's all in my head again. This car is not safe. It is not a car that I'm comfortable passing on to my child when she starts driving next year and it's not a car that I would drive day to day if I had to drive rush hour traffic. It's too bad, too, because the design of the car is wonderful - it's comfortable, it's got the right set up, but the most important part of the vehicle is dangerous and doesn't operate properly.

- Carver, MN, USA

problem #177

Nov 232015

Focus

  • 47,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while making a left or right turn, the vehicle stalled. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that purge valve not opening properly. As a result, the fuel pump, purge valve, purge tank needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V605000 (fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was 47,000.

- Orlando, FL, USA

problem #176

Nov 112015

Focus

  • 45,000 miles
I am currently on my 2nd clutch on my 2012 Ford Focus. I am still experiencing shuddering and miss shifting when driving. This causes lurching when taking off and have almost been in a few crashes. Speaking with Ford corporate there is currently no fix for this issue.

- Richfield, WI, USA

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