10.0
really awful- Crashes / Fires:
- 9 / 4
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 54,610 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Focus. The contact stated that while driving 45-60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle restarted. The vehicle was taken to wray Ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) to be diagnosed. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired that however, the failure recurred. The manufacturer was contacted and stated the fuel tank was replaced but no further assistance was provided. The contact stated that there was a discrepancy with repairs. The contact stated the vehicle was repaired under an unknown recall and that the warranty had expired. The failure mileage was 121,000. Consumer stated vehicle dies on the road.
- Shreveport, LA, USA
While driving on the freeway around 6pm and taking an on ramp onto another freeway the Ford Focus stalled mid-drive and would not accelerate anymore or switch to higher gears when the accelerator was pressed. The Ford immediately could not go any faster than first gear and luckily we avoided an accident by pulling to the side of the freeway on ramp into the vegetation since there was no shoulder. There was no noise or indication that something had happened to the vehicle. The engine light came on and the vehicle just stopped driving in the middle of driving at around 50mph. It would not drive backwards when put into reverse and would rev up to extremely high RPM when the driver tried to move forwards or backwards. Towed the car to the mechanic the next day and they ran a diagnostic that came back with 5 error codes including: P0805, P087A, P2831, P2836, and P2861. A pin point test was performed and found that the voltage was at a consistent 5 volts, so they cleared the codes and took the vehicle for a test drive and it was fine again. The vehicle has about 79,000 miles. Attached will be the mechanics form along with what they said are several codes for related recalls that were supposedly already fixed.
- Mesa, AZ, USA
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
- Fort Gratiot, MI, USA
There was a recall on the fuel system for this car. The recall work has been done, after much problems with fuel consumption and stalling on the road. This problem has caused a side problem, that of the plugging of the catalytic converter. The catalytic converter now needs replaced.
- Pullman, WA, USA
I bought it off the previous owner that told me when I took it for a test ride the car sputtered on take off the previous owner said she had put it in the shop a few times for the same problem and she got the same response every time which was they did it know what the problem was or the cause I bought the car and looked up any recalls and I called a Ford dealership the employee I spoke to told me.yes there was a recall on my car and yes it was covered and for me to take it in the following Monday I take inas said to and was told I missed the recall time frame and and I'd have to pay $2500 to replace the clutch the car was always over heating and I replaced the water pump thermostat pulley & belt tune up and still kept marking hot one day I get to a stop sign and the car stalls and never started again I was on the highway going out of town when the car temp over heated pulled over waited 45 min to cool I turned around took the back roads home so I could drive slow it was night by this time came 2 a 4 way stop and that is when my car turned off and never started
- Porterville, CA, USA
Was driving up my street when the engine suddenly shut down. I had to be pushed into my driveway. Very scary.
- Dayton, OH, USA
2012 Ford Focus. Consumer writes in regards to fuel vapor system safety recall. The consumer stated the check engine light was illuminated. The dealership charged for a recall repair that should have been free. The dealership informed the consumer the repair was previously completely and was tested to be sure it had not failed, which it had not. The consumer requested to be reimbursed for the diagnostic fee.
- Syracuse, NY, USA
The check engine light comes on and the car will shudder. Have had times where the car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which I needed to completely replace as it was falling apart.
- Pasadena, CA, USA
Taki off from stop light car is stalling, turned vehicle off and will not start again
- Tulsa, OK, USA
I received a recall for the canister purge valve. I took it in to a dealership last year and was told it was fixed. Now my check engine light is on and it the dealership tells me it was tested and their was no issue, so they cannot do anything now. My vehicle could stall and not crank back and Ford refuses to fix a faulty part they had a recall on?
- Kings Mountain, NC, USA
We have a 2012 Focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like Ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!
- Landrum, SC, USA
My vehicle is constantly telling me my "transmission overheating, please pull over safely" when im on the freeway (no traffic). I pull over and it say "wait 5 minutes, " which I do and then it will say "transmission ready". sometimes even before I pull over to allow transmission to cool down it will flash "transmission ready" before I can pull over to let it cool down.
- Adelanto, CA, USA
The car doesn't like to shift to any other gears it drives horribly going down hills or backing out of the road I have took the car to the dealership they said it was my clutch is bad and it is 1200 to fix it.
- Cottondale, FL, USA
When you depress the accelerator peddle the rpms max out.it will studder for a few second then the rpms will plummet to zero or one.the engine stalls while in motion.while operating the vehicle on a straight flat road.the rpms are all over the engine looses power surges and cuts out.when driving up hill or an incline the engine will loose up to half its power and the car will derastically loose accelerator power.the steering is irratic.it shakes and causes the vehicle to lurch.it is unsafe to operate on public roadways.since recall service I've had to return the car to the recall service provider.the car now has so many problems it sits in my driveway.since October I've paid full coverage insurance for a car the Ford Motor Company and sub sitiary companies of that company refuse to honor their re-calls and services stemming from those recalls.
- Spirit Lake, ID, USA
The contact owns a 2012 Ford Focus. The contact stated that while accelerating from a stop, the vehicle would shuddered and hesitated. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. No further information was available. The VIN was not available. The failure mileage was 20,000.
- Chicago, IL, USA
The vehicle just shuts down on the expressway without warning while in traffic. The transmission has been overheating without any unusual acceleration. If driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition. The vehicle engine light and transmission light continues to come on without warning.
- Arlington, VA, USA
The family has taken all three of our Ford vehicles to the same dealership for service since we purchased them and they have not taken recall action. The Focus not only has this recall but the shudder recall, that the dealer advised that it would cost us $1,500 because the recall requires clutch replacement. We received notices for the tcm, shudder/shaft seals, and cpv with no actions taken. The family's record is that our maintenance schedule has been consistent visits with the dealer's assigned return dates and nothing less. The family should not have to pay for a recall for that kind of money. That amount should be doubled and submitted to us as a down payment on a new Ford vehicle. We are not liking what sexton Ford told us though we have been nowhere else for maintenance except them since day one! now, we are being notified of nothing being done iaw what supposed to had been done already.
- Davenport, IA, USA
I was driving at a speed of 65mph and my Ford Focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road
- Sonoma, CA, USA
When I make a stop and try to move the vehicle, I feel vibrations, lost of power. I did not know that Ford recalled the vehicle to solve the problem. I just called but Ford refuse to fix. The agent to whom I spoke, said that the mileage is above 100 000 miles. The current mileage is 173 000 miles but I have been driving with this problem for long time.
- Rosedale, MD, USA
- Greenacres, FL, USA