10.0
really awful- Crashes / Fires:
- 9 / 4
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 54,227 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When attempting to start the car for work the car stated system malfunction and oil change required then locked up the steering wheel. I thought maybe turn it off and turn it back on again since we got the oil changed 2 weeks ago, still popped up errors like steering assist fail. Before this the car started having some delayed shifts, shaky at lower speeds along with other transmission errors. Not sure if they are related but either way my car is out of commission until able to be towed and serviced.
- Baker, FL, USA
My car is shutting off when I stop the car
- Reading, PA, USA
#01. The panel light are not working in my 2012 Ford Focus hatchback SE - the fuel warning light does not work either way - stationary or in motion, the low fuel warning light does not come on. I need further assistance in troubleshooting for this vehicle. To inspect my vehicle and check why the lights are not coming on. #2 the positive battery cable is very corroded. #3. I'mnotable to properlyopencar front door from outside onpassengerside. I can open the door but exerting a greater force when I pull to open this door than the rest of the doors.
- Miami, FL, USA
In the summer of 2019 my air conditioning stopped being cool. I had to replace the whole air condition as it had a hole in it. Then in July 2020 my transmission just died. It started to slip and immediately stopped. I had to replace the whole thing. When I first bought the car I took it back to the dealer twice complaining about they way it shifted. They told me there was nothing wrong. It's a new kind of transmission they said. I put up with it all the time, thinking I couldn't fix it. Not that I've replaced it at 69K miles, I realized that's not right.
- Utica, NY, USA
Was driving home from work on sr 64 and my at dinged and told me to pull over immediately once safe to do so car at high temperature. Was stranded for hour on the side of road waiting for tow
- Wauchula, FL, USA
2012 Ford Focus loosing engine coolant.when in motion and in park
- Lafayette, LA, USA
2012 Ford Focus known to have transmission problems. Brakes rumble when being pressed. I am concerned about the safety of the transmission. I have seen that Ford has known about this problem. What is Ford doing to correct this problem
- San Diego, CA, USA
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 20V331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that while driving 65 mph the vehicle stalled. Additionally, while at a stop light, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to several independent mechanics however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 12,000. VIN tool confirms parts not available.
- Greenacres, FL, USA
The contact owns a 2012 Ford Focus. The contact stated that while driving 45-60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle restarted. The vehicle was taken to wray Ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) to be diagnosed. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired that however, the failure recurred. The manufacturer was contacted and stated the fuel tank was replaced but no further assistance was provided. The contact stated that there was a discrepancy with repairs. The contact stated the vehicle was repaired under an unknown recall and that the warranty had expired. The failure mileage was 121,000. Consumer stated vehicle dies on the road.
- Shreveport, LA, USA
While driving on the freeway around 6pm and taking an on ramp onto another freeway the Ford Focus stalled mid-drive and would not accelerate anymore or switch to higher gears when the accelerator was pressed. The Ford immediately could not go any faster than first gear and luckily we avoided an accident by pulling to the side of the freeway on ramp into the vegetation since there was no shoulder. There was no noise or indication that something had happened to the vehicle. The engine light came on and the vehicle just stopped driving in the middle of driving at around 50mph. It would not drive backwards when put into reverse and would rev up to extremely high RPM when the driver tried to move forwards or backwards. Towed the car to the mechanic the next day and they ran a diagnostic that came back with 5 error codes including: P0805, P087A, P2831, P2836, and P2861. A pin point test was performed and found that the voltage was at a consistent 5 volts, so they cleared the codes and took the vehicle for a test drive and it was fine again. The vehicle has about 79,000 miles. Attached will be the mechanics form along with what they said are several codes for related recalls that were supposedly already fixed.
- Mesa, AZ, USA
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
- Fort Gratiot, MI, USA
There was a recall on the fuel system for this car. The recall work has been done, after much problems with fuel consumption and stalling on the road. This problem has caused a side problem, that of the plugging of the catalytic converter. The catalytic converter now needs replaced.
- Pullman, WA, USA
I bought it off the previous owner that told me when I took it for a test ride the car sputtered on take off the previous owner said she had put it in the shop a few times for the same problem and she got the same response every time which was they did it know what the problem was or the cause I bought the car and looked up any recalls and I called a Ford dealership the employee I spoke to told me.yes there was a recall on my car and yes it was covered and for me to take it in the following Monday I take inas said to and was told I missed the recall time frame and and I'd have to pay $2500 to replace the clutch the car was always over heating and I replaced the water pump thermostat pulley & belt tune up and still kept marking hot one day I get to a stop sign and the car stalls and never started again I was on the highway going out of town when the car temp over heated pulled over waited 45 min to cool I turned around took the back roads home so I could drive slow it was night by this time came 2 a 4 way stop and that is when my car turned off and never started
- Porterville, CA, USA
Was driving up my street when the engine suddenly shut down. I had to be pushed into my driveway. Very scary.
- Dayton, OH, USA
2012 Ford Focus. Consumer writes in regards to fuel vapor system safety recall. The consumer stated the check engine light was illuminated. The dealership charged for a recall repair that should have been free. The dealership informed the consumer the repair was previously completely and was tested to be sure it had not failed, which it had not. The consumer requested to be reimbursed for the diagnostic fee.
- Syracuse, NY, USA
The check engine light comes on and the car will shudder. Have had times where the car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which I needed to completely replace as it was falling apart.
- Pasadena, CA, USA
Taki off from stop light car is stalling, turned vehicle off and will not start again
- Tulsa, OK, USA
I received a recall for the canister purge valve. I took it in to a dealership last year and was told it was fixed. Now my check engine light is on and it the dealership tells me it was tested and their was no issue, so they cannot do anything now. My vehicle could stall and not crank back and Ford refuses to fix a faulty part they had a recall on?
- Kings Mountain, NC, USA
We have a 2012 Focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like Ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!
- Landrum, SC, USA
- Reedley, CA, USA