10.0

really awful
Crashes / Fires:
9 / 4
Injuries / Deaths:
5 / 0
Average Mileage:
54,610 miles

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« Read the previous 20 complaints

problem #361

Jan 082020

Focus 4-cyl

  • 49,975 miles
Vehicle purchased August 30, 2012. Two recalls for power shift six speed auto trans, clutch shudder. Taken in both times in accordance with warranty and recall instructions. In both instances vehicle was never fixed based on safety codes and instructions. Contacted Ford motor and dealership. In both instances compliance was refused. Last breakdown, Jan. 2020, regarding recall was denied due to claims that vehicle was not properly warranted. Took vehicle to dealer for recall issue again, and was told vehicle was not warranted for clutch and unsafe to operate. I believe the vehicle was never safe to drive! therefore, not only do I not have the funds to fix the original recall, but I do not have any vehicle or access to a vehicle. Recalls are not ever to be the responsibility of the consumer, especially when vehicle was not properly brought up to codes and standards in the first place. All attempts to negotiate a civil outcome have failed, and now Ford has completely locked me out of all access to any reps. And/or uppers authority supervisors, thus forcing me to file this complaint, which I hope resolves this issue and prevents me from obtaining legal representation. As a side note, if Ford or woltz and wind refuses to make this wrong, right - I will also be moving forward to the atty general as well as Consumer Affairs. I thought it was only fair to both parties (including yourself) to let you know all copies from this and any other decisions and/or correspondence will be copied and forwarded to said entities named. If that doesn't guarantee me a total resolve, I will then contact an attorney and file a civil suit-which on the commonwealth clearly states...I am also eligible to become part of the class action suit against Ford. I have until Feb.20, 2020 and I am involved in that also.

- Pittsburgh, PA, USA

problem #360

Nov 222019

Focus

  • 107,000 miles
When idling - my Ford Focus will often randomly accelerate, after a few moments it then bottoms out completely, nearly stalling. This also happens when I'm braking instead of decelerating it will accelerate and jerk the car terribly straining the brakes making it harder to stop.

- Chesapeake, VA, USA

problem #359

Nov 022019

Focus

  • 82,589 miles
High rpms died in flight stalling jerking

- Oceanside, CA, USA

problem #358

Jan 152020

Focus

  • miles
My daughter has a used 2012 Ford Focus that has an outstanding recall for cpv problems. She has had two experiences where the vehicle loses power and she's unable to accelerate no matter how far she presses the gas pedal. Last week, 1/15/2019 the same issue happened on the freeway, while in motion, going approximately 65mph. Very dangerous! especially with fast moving traffic. She managed to get off the freeway and coast into a parking lot. We had the car towed to camelback Ford and we explained the situation and that after some research found there is an open recall on her car for a malfunctioning part/S that can cause the exact problems she's experiencing. They say okay, we'll get on it. Well, they called us today, 1/20/2020, a whole 5 days later, to say that she needs a new battery and other things like a wheel alignment and bearing replaced. No mention of the recall repair being done. When asked they said they couldn't repair because they were unable to replicate the problem or find a code for it. So needless to say, she's been without her car for 5 days and the recall repair wasn't even done, and they come at use for other "repairs". right now we are more concerned for the safety aspect of the car stalling out while in motion. After chatting with a Ford customer service rep., who by the way says repairs should be done whether the issue is detectable or not, we have to take it to a second dealer and hope they make the necessary repairs. We can do a wheel bearings and alignment once the more critical safety repairs are done.

- Fort Defiance, AZ, USA

problem #357

Jul 172019

Focus

  • 97,500 miles
I have had to replace the same part multiple times. The tcm seems like it needs replaced almost every time I get an oil change. Every time my car gets fixed another problem appears. My car will not go in reverse right now, and has a misfire in cylinder 1 which I know the misfires happen often. But there is also a leak in the evap which happened right after my tank was fixed for the deformation of the tank recall. My transmission ticks, and the clutch plate needs replaced. I have an automatic Ford Focus but the car is constantly shuddering. The vehicle has the clutch shudder when I'm at a complete stop and I press the gas pedal. It doesn't matter if it's light or not.

- Amelia, OH, USA

problem #356

Sep 092019

Focus

  • 84,000 miles
I purchased a 2012 Ford Focus 11/2017 since then have had power train /transmission replaced 2 times larest in Sept. 2019. I am again experiencing the same types of symtoms leading to same. Called service where work was done in Sept. And told wait alittle longer for symtoms to show on the meter. But you can bring in you chose. I am scared to wait and last experience left me in an intersection vehicle wouldnt start and unable to get an ok to tow. Used someone else aaa to tow in. One week without a car no rentals avalilable due to high volume of Ford recalls stated at every Ford dealer in san diego. I could pay out of pocket but rental requirements and no credit card made it ineligible to do so. Ford okd a one day rental. No vehicles available I was told.

- El Cajon, CA, USA

problem #355

Nov 032019

Focus

  • 100,000 miles
The contact owns a 2012 Ford Focus. While the contact's granddaughter was driving 55 mph, the accelerator pedal was depressed, but failed to respond. In addition, the check engine warning indicator illuminated. The vehicle was taken to watermark Nissan of marion (3209 banterra drive, marion, il 62959) where it was determined that the power train control module needed to be replaced. The contact referenced NHTSA campaign number: 18V735000 (engine), but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Murphysboro, IL, USA

problem #354

Dec 012017

Focus

  • 53,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the check engine indicator illuminated. In addition, the front driver's side wheel was wobbling. Furthermore, the engine stalled and the vehicle was pulled over to the side of the road. The contact had to restart the vehicle and the check engine indicator turned off and on. Thornhill Ford Lincoln (U.S. 119 North 500 Ford fairlane, chapmanville, wv 25508, (304) 855-8300) stated that there was no warranty coverage; therefore, the contact would have to pay for diagnostic testing. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline) and took the vehicle to the same dealer for the recall repair. The failure recurred after approximately one month. The dealer wanted to charge for another diagnostic test. The manufacturer was not notified. The failure mileage was 53,000.

- Chapmanville., WV, USA

problem #353

Dec 162019

Focus

  • 169,600 miles
Vehicle would lose motive power in long turning off/on ramps when fuel level got down to just above a 1/4 tank at first then as time progressed the same issue would occur in highway traffic. Narrowly avoided accidents on several occasions due to this. Vehicle never threw a code for anything, it would just stop running. I took vehicle in to dealer to perform manufacturer recall 18S32, they just reporgrammed it and gave it back. Problem got better at first but did not go away. Since the recall work another recall has come out and the level of fuel I need went from above 1/4 to above 1/2 a tank of fuel. When the fuel gauge reads 1/2 a tank the vehicle will take between 7 and 8 gallons of gas (the fuel levels on the gauge are wrong) this morning I lost motive power on the highway in traffic at low speeds with a full tank of fuel and it finally threw the code P00C6 twice, which after looking it up I identified this to be something along the lines of insufficient fuel pressure at the fuel rail. I plan on turning the car in to have the second recall for this issue performed in the next few days and, according to the recall from Ford, this should constitute replacement of several components in the fuel system. I want this on record before taking the vehicle in. This issue has been ongoing and has made me late for and miss work on several occasions.

- Deltona, FL, USA

problem #352

Mar 162018

Focus

  • 5,900 miles
Check engine light on, both on road and highway staling and front end making noise.

- Chapmanville, WV, USA

problem #351

Sep 042019

Focus

  • 82,397 miles
The engine light randomly came on. The car stalled while driving. Came to a stop. Was slow to start back up and was jerking/stuttering the rest of the way. Multiple auto body shops diagnosed my 2012 Ford Focus was transmission failure

- Los Angeles, CA, USA

problem #350

Oct 292019

Focus

  • 98,000 miles
The contact owns a 2012 Ford Focus. While driving 55 mph, the vehicle stalled and shut off without warning. The contact received a recall notice for NHTSA campaign number: 18V735000(engine, engine cooling). The contact called james hodge Ford Lincoln (1200 N main St, muskogee, ok 74401) and henryetta Ford (821 E main St, henryetta, ok 74437, (918) 652-0990) and was informed that the parts were pending and not available. The manufacturer was contacted and provided the same information as the dealer. The contact requested a loaner vehicle, which was denied. The vehicle was taken to henryetta Ford where it currently remained. The failure mileage was 98,000.

- Fort Gibson, OK, USA

problem #349

Dec 022019

Focus

  • 124,000 miles
We have had the clutch replaced 3 times and are ready with our fourth clutch (no longer under warranty! $2200!). the dual-clutch is a known problem and Ford has not fixed it. They continue to replace the part with one that fails at 25,000 miles.you know it's a clutch when the car is shuddering, struggles to switch between gears and does not feel like the engine is running smoothly. Ford refuses to stand behind their car that they knowingly sold even though they were aware of the problems. We first took our car in for shudders at 2,000 miles and were told it was normal. The last repair took almost 1 month.

- Glendale Heights, IL, USA

problem #348

Sep 172019

Focus

  • miles
We took the car in to get fixed because the check engine light was on. When I turn on the car and start driving the car feels like it loses its speed and it feels like the car is being pulled back every time its driven forward. The car feels as if its being forced to drive and it happens every time the car is being driven. We took it in to star Ford Lincoln glendale on 1101 S brand blvd glendale, ca 91204, phone number (818)502-1901 where they told us they fixed the car but the car remained with the same problems with no evidence of fixed difference. When we picked up the car after dropping it of at star Ford Lincoln we had to jump start the car because it no longer turned even though the car would turn on before we dropped it off. The car also started leaking water from the radiator even though that was not one of the reasons we left the car there. After picking up the car fro there it has been remained park because we can not move it.

- Los Angeles, CA, USA

problem #347

Nov 192019

Focus

  • 145,000 miles
I was driving about 40 mph on a city street when the warning message "transmission not in park" flashed and the speedometer went to zero. I pulled over and put the car in park and everything shut off. I was able to restart the car. I have had all factory recalls replaced and most recently the catalytic converter replaced as well.the check engine light or any other warning lights were not on when this occurred.

- Alexandria, VA, USA

problem #346

Nov 062019

Focus

  • 279,000 miles
While in columbus, Ohio, caught in heavy traffic, uphill, a red "transmission malfunction!" light went on, and the car immediately started shuddering and lurching forward. I was only going 5 - 10 mph in traffic, but the car was also shaking and when I came to a full stop the rpms would go up and down

- Columbus, OH, USA

problem #345

Nov 012019

Focus

  • 100,000 miles
Car shutters and stalls. Not much power. Had tcm repaired and the dual clutch multiple times.

- Anderson, SC, USA

problem #344

Oct 012019

Focus

  • 158,000 miles
The car jerks a lot while driving. It is like a stutter or something. I had napleton Ford check it out and they indicated that the clutch needs replacing. They indicated that there was a recall on the clutch and that it had to replaced by 100,000 miles. I bought the car used at 154,000 miles so I didn't have it at the time of the recall. My warranty won't cover the repair.

- Round Lk Bch, IL, USA

problem #343

Sep 272019

Focus

  • 118,834 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle was repaired per NHTSA campaign number: 18V735000 (fuel system, gasoline) at star Ford Lincoln (located at 1101 S brand blvd, glendale, ca 91204, (818) 956-0977). After the vehicle was retrieved, it failed to start. The dealer was able to recharge the battery. The contact stated she was able to drive to her residence. Two days later, while driving 25 mph and depressing the accelerator pedal, the vehicle failed to accelerate and the check engine warning indicator was illuminated. The contact replaced the battery. The vehicle was taken back to the dealer, but and the contact was unaware of the diagnoses. The manufacturer was not notified. The failure mileage was 118,834.

- Los Angeles, CA, USA

problem #342

Oct 172019

Focus

  • miles
Massive stuttering issue. When pressing gas, seems to stutter and fail to get up to speed. Has happened many times and doesn't seem to change if engine is cold or warm.

- Bonney Lake, WA, USA

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