My vehicle was taken into Red McCombs Ford due to a P0420 code, which is a problem with the catalytic converter. Before the engine light came on, I had not had any performance issues or noticed any problems while driving or idling on any type of road. The car has 79,479 miles and the converter would be covered under the factory warranty. I was told that the converter went out because the purge valve got stuck open which caused severe damage to the fuel tank and fuel pump and that they would not replace the converter until I paid $1,900 to get the other problems fixed. I did not have the money to get the other problems fixed before the factory warranty expired, and therefore I will need to pay an additional $1,700 to have the converter replaced once the warranty expires.
I was told that the problems with my car could cause it to lose power and leave me stranded on the road. I am concerned that, other than the engine light turning on because of the converter, I would not have known anything was wrong with the car until it could have died on me in the middle of the freeway. I have had so many problems with this vehicle, and by the looks of the complaints on NHTSA, there will be many more serious problems to look forward to. I do not feel safe in this vehicle and Ford has done nothing to fix these problems. I am hoping to sell it back to them this weekend. I will never buy Ford again.
"Purge Valve".
My vehicle was taken into Red McCombs Ford due to a P0420 code, which is a problem with the catalytic converter. Before the engine light came on, I had not had any performance issues or noticed any problems while driving or idling on any type of road. The car has 79,479 miles and the converter would be covered under the factory warranty. I was told that the converter went out because the purge valve got stuck open which caused severe damage to the fuel tank and fuel pump and that they would not replace the converter until I paid $1,900 to get the other problems fixed. I did not have the money to get the other problems fixed before the factory warranty expired, and therefore I will need to pay an additional $1,700 to have the converter replaced once the warranty expires.
I was told that the problems with my car could cause it to lose power and leave me stranded on the road. I am concerned that, other than the engine light turning on because of the converter, I would not have known anything was wrong with the car until it could have died on me in the middle of the freeway. I have had so many problems with this vehicle, and by the looks of the complaints on NHTSA, there will be many more serious problems to look forward to. I do not feel safe in this vehicle and Ford has done nothing to fix these problems. I am hoping to sell it back to them this weekend. I will never buy Ford again.
- Taniesa W., San Antonio, US