10.0

really awful
Crashes / Fires:
23 / 2
Injuries / Deaths:
25 / 5
Average Mileage:
85,634 miles

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problem #561

Jul 202018

Focus

  • 33,500 miles
Power steering assist failure. Driving around town all day, parked the vehicle then upon restarting the power steering assist no longer works. This car has less than 34,000 miles.

- Marseilles, IL, USA

problem #560

Jul 182018

Focus

  • 200,000 miles
Power steering module had to be replaced. Dtc U3000:49-48 was the code from the dealer. The steering assit light came on after starting the car.

- Saint Marys, GA, USA

problem #559

Jul 122018

Focus

  • 80,000 miles
I own a 2012 Ford Focus SE hatchback with a 5-speed manual transmission and the sport package. I purchased the car new from a dealer in southern California in January 2012. Starting with around 80,000 miles on the odometer and occurring periodically ever since, when the car's engine is first turned on, the power steering is not active. When this occurs, if I immediately attempt to turn the steering wheel, a "steering malfunction" warning indicator illuminates in the car. However, if I start the car and don't attempt to turn the steering wheel for 5-10 seconds after the engine is first turned on, the power steering is active with no issues. In those situations where the "steering malfunction" warning indicator has come on, I simply turn off the car, wait a few seconds, then turn it back on again. If I wait the 5-10 seconds before attempting to turn the steering wheel, the problem is gone, and the warning indicator is no longer illuminated. During the 78 months I've owned this car, I have yet to experience a situation where the power steering suddenly deactivates while the car is in motion, although I have heard other owners of similar 2012 Ford Focus vehicles report such power steering outages and am aware that a number of accidents have occurred with similar circumstances.

- Claremont, CA, USA

problem #558

Jun 262018

Focus

  • 66,000 miles
Last month check engine came on while driving. Car jerked and acted as if it wanted to cut off and when putting car in reverse the car would not go in reverse. While driving on July 14th after taking the car to Ford dealership which they reprogrammed tcm the check engine light came on for the same code as before about shift fork B issues. While driving the car jerked a couple of times and acted as if it wanted to cut off and not accelerate. Ford states they will not fix the issue unless for the current recalls on the clutch and tcm failure.

- Lugoff, SC, USA

problem #557

Oct 012014

Focus

  • miles
Randomly since we bought the car is 2014 power assist default would show up on the screen and then I would be left without power steering. I learned to pull over turn the car off and it would work normal again. Several times it happened in bad places that almost caused me to wreck. I have 3 small children and was always worried about it happening. I have ran into a ditch because of it but wasn't hurt. It will happen at any speed and down any road. On July 17, 2018 it did it but now it wont turn fix it when I turn the car off. So I'm guessing it has completely went out. I have called Ford and told them about it. They said about 1 year ago there were no recalls. I told them I have read a lot of people have had this same problem with the same car. I called today to the dealership I bought it from and he said to bring it in. $109 just to check and see if it needs a computer reset which he said was probably the problem. I doubt it I asked how much that would be and he said we would talk when I got there. I have not went bc its gonna be hard to drive and I do not have the money to get it fixed. This should be a recall. They have recalled many others for the same exact problem why are they leaving the Focus owners with a dangerous car? we have always bought Ford. But I promise this is the last one we ever get. If they do not care about families safety they will get no more money from

- Jefferson City, TN, USA

problem #556

May 292012

Focus

  • 1,146,500 miles
Having problems with steering assist.it locks up staring will.and turn off vehicle sensor warning goes away dry for a while sensor warning comes back locks up staring will. I have not droving on the highway. It will lock up still can't find a recall one this problem it comes up when I drive

- Carol Stream, IL, USA

problem #555

Jul 082018

Focus

  • 62,000 miles
"steering wheel fault" hello, I have a problem, I have a 2012 Ford Focus and all of a sudden my steering wheel was hard to move and a light that said steering wheel fault.. I was driving and almost hit a tractor.. I was reading online and it said that there is alot of issue with this problem and I wanted to know if there was such recalls

- North Bergen, NJ, USA

problem #554

Jan 012018

Focus

  • 80,000 miles
Power steering failed around 75000 miles suddenly while driving. I let it be because it went away after turning the car on and off but since January 2018, the car has been permanently without power steering. Ford customer service was no help and only requested that I get a diagnostic that cost 100$. the diagnostic confirmed what I said - that the steering needed to be replaced and that it was not working. They estimated the repair at 2100$. this is a safety issue. If something were to run out in the road I would not be able to turn the wheel fast enough. Additionally, I don't drive others really anymore because I don't feel comfortable putting their safety at risk. This is a safety issue that Ford needs to fix. I am a loyal customer and I wrote to Ford execs (yes wrote because they would not give me a number) multiple times in the past few months. Their response was that NHTSA said it wasnt an issue so they aren't going to do anything. NHTSA needs to step up and require Ford to remedy this issue. There are thousands of complains for this issue and there have been recalls made for the same issue in other Ford models, so I am unable to understand how this has not been recalled for the 2012 Ford Focus. Its an embarrassment for Ford and NHTSA and makes me and probably all of these other previously loyal customers not want to buy Ford again. Take action. People and their safety are depending on you.

- Presto, PA, USA

problem #553

Jul 062018

Focus

  • 152,767 miles
Park assist failure makes the car loose power steering while driving. It will do it with no warning and you all of a sudden can not steer. It will not reset and there is no power steering. Very dangerous to drive. Seems to be a defect as it happened all of a sudden.

- Aurora, MO, USA

problem #552

Jun 292018

Focus

  • 145,022 miles
Started vehicle, put in reverse and began backing out of driveway. I immediately could tell something was wrong and my steering wheel lost all power steering. The dash lit up saying 'steering assist fault service required'.

- Shasta Lake, CA, USA

problem #551

Jun 072018

Focus

  • 110,000 miles
The contact owns a 2012 Ford Focus. While driving approximately 5 mph, the steering wheel seized while making a left turn and the power steering assist warning indicator illuminated. The vehicle was turned off, restarted, and was able to drive properly. The failure recurred five times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the failure. The manufacturer was notified and transferred the contact to NHTSA. The approximate failure mileage was 110,000.

- Radnor, OH, USA

problem #550

Jun 122018

Focus

  • 1 miles
The steering wheel locked up and the steering assist came on while I was doing 5 mph. And the fuel tank is being has been deformed because of a vacuum problem with the cap less gas tank. I know that the rest of the 2012 Fusion and escape have been recalled, because of the danger of driving down the road and steering will loose controll

- Kewanee, IL, USA

problem #549

May 282018

Focus

  • 63,000 miles
First time power steering quit I had just started it in the morning to go work, had to shut car off then turn it back on and steering would work then. Second time I lost steering when I was turning off of a 55mph highway in the middle of the turn and power steering quit, forcing me to go off in the ditch. Was very frustrating and now after shutting off the car the power steering does not start working at all. So I have to drive every day without it. Very frustrating when I pay this much for a vehicle and I have to get charged $1,200+ to fix it. Don't have the money to fix it so just drive without it now. Frustrating.

- Troy, IL, USA

problem #548

May 102018

Focus

  • 117,000 miles
At times the steering locks up have to restart to fix problem. Warning light comes on >>>> steering system failure. What soes this mean " can it lock up during driving"

- Knoxville, TN, USA

problem #547

Jun 052018

Focus

  • 128,000 miles
Steering assist fault went out as I was driving and was almost killed

- Plam Coast, FL, USA

problem #546

Jun 082018

Focus

  • 117,500 miles
On Friday, 06/08/2018 I lost my steering assist due to a "steering assist malfunction". I am able to steer the car but as a senior citizen I feel that I am putting my life, as well as others, at risk for a known defect that the Ford Motor Company has known about for years, have recalled many of their model vehicles with the same "defect" except the Ford Focus. This is a dangerous situation for everyone. Please get Ford Motor Company to correct their intentional neglect of this matter.

- Framingham, MA, USA

problem #545

May 252018

Focus

  • 88,000 miles
I was backing out of a parking place at a gas station when the "steering assist fault" "service required" came on this happened around 80K miles. Now sitting at 88K miles I recently had to have the steering rack and pinion assembly replaced in it costing me almost 1,800 dollars in repairs. I have read several complaints with this car having the same issues around about the same mileage intervals. I'm hoping this issue hasn't caused any serious injury or fatalities.

- Cottondale, AL, USA

problem #544

May 212018

Focus

  • 63,000 miles
Power steering failure at 63000 miles. Resulting in $2222 bill to replace power steering gear assembly. Error code "steering assist fault service required" was displayed 5-8 times while backing up at startup on prior occasions. For all prior occasions restarting the car cleared the issue. On the last occurrence the issue would not clear leaving the car with manual steering.

- Boyertown, PA, USA

problem #543

May 071971

Focus

  • 111,111 miles
While I was driving my car the power steering went out. I still could steer the car but it was more difficult to do so. I know there was a recall on Ford's with power steering issues but my car was not included. I had to pay the dealer $1790 for the repair. The dealership said my year car was not part of the recall...since it was a similar issue I believe it should of been included.

- Long Beach, CA, USA

problem #542

Apr 232018

Focus

  • 88,000 miles
Electrical issue with the car which is causing the power steering to malfunction. When this happens, I am unable to turn the steering wheel at all! Ford has not issued a recall. There are several complaints regarding this issue that has caused accidents because the issue has been know to happen while driving. The Ford dealership recommends I replace the entire steering system (epas) to correct the concern, for around $2,000. I cannot afford this - why do I have to pay for an extreme mistake made by Ford when they created these cars? I am fearful the error will occur every time I drive, and take extra caution on each trip I make. Please help

- Tampa, FL, USA

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