10.0

really awful
Crashes / Fires:
23 / 2
Injuries / Deaths:
24 / 5
Average Mileage:
86,571 miles

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« Read the previous 20 complaints

problem #530

Feb 052018

Focus

  • 77,236 miles
Power steering electrical rack.I prepared to leave work, check engine light showed issue with electronic steering.two weeks prior to this event, my radio system(loud crackling)failed.with no power steering assist, drove home, two miles.I called Ford dealer to have car tower to their shop.

- N.Chili, NY, USA

problem #529

Mar 052018

Focus

  • 60,000 miles
Upon startup, there is a loss to the power steering. Wheel cannot be turned at all. Sometimes there is no error, other times I get error of steering assist malfunction. Owned car for 6 years, purchased brand new. About 60K miles. Have twins with brand new learners permit, with this car to be dedicated for them to drive. How can this be safe? multiple message boards show this is a known issue with these vehicles and poor design requires $2K fix. Need immediate recall.

- Cumming, GA, USA

problem #528

Dec 142016

Focus

  • 56,000 miles
Electronic power steering failure, out of warranty, Ford wants 1800 dollars to try to fix. Car has sat in garage for over a year undrivable.

- Firestone,, CO, USA

problem #527

Mar 132018

Focus

  • 97,000 miles
My wife's steering wheel was turning when she was stuck at work...steering assist fault...service required came up on the screen...was on her screen. Https://www.consumeraffairs.com/news/Ford-vehicles-with-steering-issue-recalled-062915.html https://owner.Ford.com/tools/account/maintenance/recalls/results.html money.cnn.com/2018/03/14/news/companies/Ford-steering-wheel-recall/index.html

- Freehold, NJ, USA

problem #526

Mar 052018

Focus

  • 80,000 miles
My Ford Focus I was driving down the street one real slow and my steering assist stopped the car just stopped I stopped it because the steering wheel became almost impossible to turn steering assist malfunction I went to the dealership they said it was $2,500 to repair it I don't have $2,500 my car is already had to transmission failures it's had an exploding battery it's had door locks that had to be replaced cuz they didn't stay last night transmission's been went over twice from the dealership and I just think they need to fix this for no charge because it is a safety hazard now I have no power steering my car is worthless I'm single I'm

- Sacramento, CA, USA

problem #525

Mar 032018

Focus

  • 100,422 miles
Drove from my apartment to the mailboxes in our complex and when I went to start my car to leave the mailbox I go a "steering assist failure" and could not drive my car, the steering wheel could not turn.

- Brandon, FL, USA

problem #524

Mar 012018

Focus

  • 111,000 miles
Three times the power steering has failed at vehicle start. Required turning car off and back on to resolve.

- Ventura, CA, USA

problem #523

Feb 272018

Focus

  • 81,000 miles
Turned on the car and power steering had failed.

- Kennesaw, GA, USA

problem #522

May 012017

Focus 4-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2012 Ford Focus. While stationary and driving at various speeds, the steering wheel seized without warning on several occasions. Don sanderson Ford in glendale, Arizona was made aware of the failure and stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. Consumer stated 3 to 4 times upon starting the vehicle the wheel would not move, after awhile after putting the car from "P" to "N" and back again it moved. There have been several recalls. Consumer has brought it in many times for transmission recalls. Consumer also stated driver and passenger doors open on ther own and passenger window would not go down from driver side controls.

- Goodyear, AZ, USA

problem #521

Feb 172018

Focus

  • 43,000 miles
Power steering completely stopped working. Almost wrecked the car. Transmission vibrates and makes noise

- Howell, MI, USA

problem #520

Feb 042018

Focus

  • 73,709 miles
Power steering went out completely. On a 3 and a half hour trip I stopped to get gas, turned the car off. After pumping gas I started the car and a fault appeared "power steering loss, stop safely". had the car towed to the mechanic and replaced the power steering rack. Driving it home the power steering rack and computer faulted again while doin 70 mph on the highway! this is unbelievably dangerous. With the considerable about of problems like this there should have been a recall already.

- Huntington, WV, USA

problem #519

Feb 072018

Focus

  • miles
On multiple occasions my 2012 Ford Focus got stuck in park and would not shift into drive. The steering wheel would not turn. The shift stick would not move from park back into drive. The electrical lights 'P N D S' turned off on the dash. When I pushed on the brake the car would not shift back into drive. Last night it happened in the middle of rush hour traffic at a red light. I turned the car on and off several times. The dash board lights would come on, but 'P N D S' remained unlit and the car would not shift back into drive. After 4 or 5 times of turning car on and off and opening and closing the door (this affects dash board lights some how). The lights came back on and the car would allow me to shift back into drive while pushing on the brake.

- Parkland, FL, USA

problem #518

Jan 262018

Focus

  • 56,000 miles
Starting in October 2017, my power steering failed while operating my car. The problem has started happening intermittent and unexpectedly. Sometimes, the issue occurs when turning on the car (before ever turning the steering wheel). Other times, it happens while driving (both times I was going straight and had to stop in the middle of the road).. without powersteering, it makes it almost impossible to steer at higher speeds and is extremely dangerous. There are 75 unique complaints about this issue on this one website - M.carcomplaints.com/Ford/Focus/2012/steering/power_steering_failure.shtml

- Ellicott City, MD, USA

problem #517

Jan 232018

Focus

  • 154,000 miles
My power steering went out when I was traveling home from work on the interstate. I came upon a curve to the right on the interstate and I almost hit another vehicle to the left of me as it was very difficult to turn the wheel but I slowly managed to pull the vehicle over onto the shoulder of the road. I turned my car off and sat there for a minute and turned it back on and my power steering was working fine and proceeded home slowly, and was very leery it would go out on me again. Right before I got home on my street, it went out one more time and I almost side swiped another vehicle when I was turning to the right. It took all the strength I had to turn the wheel to avoid side swiping the car on the left even though I was only going 20 mph.the power steering was out for good this time. I had it towed to a shop and I found out it was gonna be $1800 to fix this problem. After researching this issue, this is an ongoing problem for many Ford Focus's and Ford needs to address this as a recall! I could have been hurt badly on the interstate or hurt someone else. This is a dangerous problem and I had no warning! it scared me to death.

- Waxahachie, TX, USA

problem #516

Jan 222018

Focus

  • 70,000 miles
On many different occasions my steering wheel will completely lock up. Today was not the first day - just now knowing I can report this. Happens frequently and randomly since getting the vehicle. This is dangerous when driving, and it seems to be a common issue on these Ford. When the wheel locks up - you have to stop the vehicle. If I turn the car off/back on 4 or 5 times it usually unlocks it. As far as the electrical goes - the car is possessed. If you turn the car off and remove the keys - the radio continues to play even after getting out of the car. The keyless entry will not lock the doors. Windshield wipers will go off randomly without keys in the ignition. Sometimes the radio will randomly turn itself all the way up and if you try to turn the whole thing off, it does not respond. Many issues with this car!

- San Marcos, TX, USA

problem #515

Jan 222018

Focus

  • 41,000 miles
Car worked well yesterday. Turned it on today amber light and tone power assist steering need service. Power steering failed overnight. Car has about 41K miles on it, estimate for repair $2000+.

- Spanish Fork, UT, USA

problem #514

Jan 222018

Focus

  • 88,540 miles
Started car and steering assist fault came in, drove it to dealership was told 110$ just to diagnose it. From the looks of it same problem that everyone else is having, this should have been recalled

- Early, TX, USA

problem #513

Dec 302017

Focus

  • 90,000 miles
The contact owns a 2012 Ford Focus. After the vehicle was parked, the steering seized and the steering assist fault indicator illuminated. The vehicle was taken to courtesy Ford (1410 w pine St, hattiesburg, ms 39401, (601) 544-8111) where it was diagnosed that the entire power steering electric rack and pinion assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 90,000.

- Hattiesburg, MS, USA

problem #512

Jan 112018

Focus

  • 82,000 miles
Driving on a city street when it just would not go after a red light. When I did get it to move off of the city street to a parking lot it was hard to steer. All the lights started flashing. I could not lock the doors with my remote, would not start. I had to have it towed to my house. The next morning I put my code reader on the vehicle and found about 13 fault codes which I reset since then I have had multiple instances of my vehicle shutting down, hard steering and transmission not shifting or going into gear. Displays transmission overheating, transmission malfunction service now. Wont, T go into gear. Horn stopped working and withut doing anything it suddenly started working.

- Milford, OH, USA

problem #511

Jan 122018

Focus

  • 103,000 miles
The power steering on this car is detective. It can go out without notice and make the car hard to drive. On many, many occasions my power steering would not work when I started my car. I would turn off and then restart the car and it would work again. Recently, I loss power steering twice while driving on a city street. I was able to manually steer to a safe place both times. I restarted the car and retained power steering once again. Shortly thereafter the power steering went out all together the power steering on these 2012 Ford Focus is detective and the Ford company needs to be held accountable and a recall issued.

- Lockhart, TX, USA

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