Intermittent power assist steering malfunction over the past 6 months. Power assist malfunction on starting car would reset after restarting car. Ford garage checked and could find nothing wrong. Went out to start car today and power assist steering now out completely. Unable to turn steering wheel. Restarting car does not help. Fortunately car was parked in garage when this happened. Will be calling Ford tomorrow.

- Romeoville, IL, USA

Metal on airbag assembly/steering wheel cover cracking and peeling. Causing multiple finger lacerations while driving.

- Harrisburg, NC, USA

I got in my car, but it in reverse and began backing out of my parking space when my suddenly car lost power. The car was in motion but the steering wheel and brake pedal locked up and I could not steer or stop my car from going backwards and I hit a parked car in the parking deck at school as a result. The code on my dash was (I) steering assist fail. I turned the car off and on several times before the steering wheel and break released and I was able to gain control of the car again. This is the 3rd time in 2 weeks it has done this (Jan 28, Feb 2 and Feb 8). All three times the car has been in motion and in reverse gear. I contacted Ford corporate offices and the Ford dealership where I purchased the car from and they said there is nothing they can do unless the car duplicates the problem in their presence.

- Concord, NC, USA

On 2 seperate occassions when the car was started after hours of non use, the power steering failed. The indicator message in the car states no steering assist. The car could be manually steered with great difficulty.the car was in front of my house on a residential street, so it could be manuevered safely and parked. When taken to the Ford dealership for service after the first event, no problem could be found. One week later, the problem recurred and was taken back for service again.

- Laurel, MD, USA

I bought my car last year at carman Ford, with about 91,905 miles in an "as it is" contract. I also purchased an additional guarantee for up to 24,000M. I took the car to regular inspections to the dealer, no damage was reported. Then, I hit 117,609 miles, and my steering wheel needed to be replaced completely, and I had no guarantee. A few months after I bought the car, while driving, I felt that the wheel was moved slightly to one side of the road (highway). I asked about this to the dealer after an oil inspection; they said that probably it was an alignment issue. Recently, they said no damage was reported before. "steering wheel assistance required" appeared on the screen. While driving to the shop, it was very hard to turn either way. It was very hard to drive. I don't know how it is possible that they did not identify the problem earlier. However, if this is a manufacturer defect, I would like to know if they are going to do a recall or something. I think that the car is not super old and most of the mileage was because I have a long commute, I drive mostly on the highway. It is odd that a 2012 car has such a problem. Couldn't go to work, school, since suddenly the car stopped working on Friday 02/03/17. I had to make arrangements to get another car. Overall, so much loss and drama involved with this incident and I feel it is unfair that this happened since the car had regular maintenance and is not super old.

- Claymont, DE, USA

The car needs now a replacement of the steering gear. The price is over $1500. The car didn't let me turn right or left and I just bought it at a certified carman Ford dealership. It showed problems at 117650 miles. This is a scam, I paid for insurance and I brought the car to change the oil earlier ans they didn't find any defect. Now, I cant use my car. I was in motion, the car seemed to move to one side, then at home while stationed, I couldn't move the car at all. No even right or left.

- Claymont, DE, USA

Power steering failure. As I have found out this is happening to this vehicle and others too. You go to the dealer and you may get charged for something that is a know issue. Why do we have to pay on something that should be recalled.

- Puyallup, WA, USA

The power steering has gone out on my vehicle and the repair cost is very high. Other vehicles were recalls for this exact issue and I don't understand why mine has not also been recalled. It went out while I was driving nearly causing me to crash.

- Hilliard, OH, USA

For a few weeks when starting the car and backing out of parking space the power steering (eps) does not immediately work. After a minute it engages and works. However, it currently is not working at all. I turned the car on and received the warning "steering assist fault" and then had to drive about 5 miles home on city streets with no power steering. It was very dangerous. My concern is the possibility of this happening while driving. It is a major safety concern.

- Perryville, MO, USA

The car randomly looses power steering function and becomes very hard to steer, everything else seems fine. This can happen at any time but usually when first starting the car and can self resolve in a few seconds or not at all. This should be a recall. I'm pretty strong and a big guy and I still struggle to keep this thing on the road when it happens.

- Waubay, SD, USA

I was driving my 2012 Ford Focus with 83244 miles on interstate 81 suddenly the power steering stopped working and the message power steering assist fault appeared on the dash it was very dangerous but I pulled over in a rest area and towed the vehicle to my house I called Ford dealer hoping the it has safety recall but the person I talked to at Ford service said there is no recall for power steering fault. Now I do not have the money to fix it. I hop Ford issues a recall on this problem....

- Roanoke, VA, USA

While driving suddenly was unable to steer the car. Thre is no power steering. Luckily was traveling at a minimal spped. Had my daughter and 2 small grandchildren. Took car to local dealership where it was purchased paid to put the car on the computer and was told to take it to a Ford dealership 45 minutes away. Was told the car was dangerous.

- Leitchfield, KY, USA

I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power. I could not steer or brake and the car continued rolling backwards until it hit my garage and stopped. The lights came on my dash read "(I) steering assist fault". I turned the car off and on several times before the lights went out, the steering wheel unlocked and I was able to depress the brake and gain full control of my car again. I took the car to my Ford dealer in kannapolis, nc (where I purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it. I explained the car would have to be in motion for that to happen and I cannot stop the car if that happens again. I drive on the interstate and I am petrified this will happen while I am on the road and have no control over the car. The tech said there have been hundreds of complaints about the loss of steering power on these Ford, but that until Ford issues an official recall there is nothing they can do to fix it. It could be as simple as a software update.

- Concord, NC, USA

Electronic rack and pinion failure after 91,000 miles. Making steering nearly impossible and nearly causing accident. Why was this not included in the other electronic power steering recalls from Ford? everything I have seen is the rack is being exposed to too much heat and failing prematurely

- Centennial, CO, USA

Loss of steering power assist, violent lane changing on freeway

- Eklhart, IN, USA

Power steering has been failing intermittently. Car drives like there is no power steering. So far it has always happened immediately after car has been turned on and not while in motion. The problem sounds common based on online searches.

- Parkville, MO, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at 45 mph, the power steering malfunction light illuminated and the steering wheel became very hard to maneuver. The vehicle was taken to the dealer where it was determined that the power steering rack needed to be replaced but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,255.

- Tamaqua, PA, USA

Power steering fails while going down the road multiple times. Also sometimes when you start the vehicle the steering wheel is locked up for abou 30 seconds then excises to work.

- Auburn, WA, USA

The contact owns a 2012 Ford Focus. While driving approximately 55 mph, the steering wheel locked and the vehicle drifted to the left without warning. The issue recurred multiple times. The vehicle was driven to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 95,595.

- Germantown, MD, USA

On several occasions, I have received notice that the electronic power-assisted steering (epas) system has a fault and that service would be required. The remedy, as provided in the manual, is to turn off the vehicle then restart the vehicle to reset the module. While I was fortunate that this had not occurred while driving, this is an extremely dangerous issue, particularly because the steering locks up when the fault occurs. Recently, the epas system notified me of a fault and it was not remedied upon restarting the vehicle. I have seen many complaints online about the same issue with the same model year and make, however, Ford has not provided a recall, as they did with the 2012 Fusion and flex. This issue needs to be addressed because it is clearly a manufacturing or design defect, wherein the consumer should not bear the cost of repair or replacement (up to $2000), especially given the recall on similar models from the same year.

- Forty Fort, PA, USA