10.0

really awful
Crashes / Fires:
23 / 2
Injuries / Deaths:
25 / 5
Average Mileage:
85,634 miles

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« Read the previous 20 complaints

problem #381

Feb 272017

Focus

  • 90,000 miles
My daughter complained that she received a dashboard warning and lost power steering a few times- to confirm, I drove her car for a week and it happened six times in one week!!! total loss of steering! it happened while in reverse, driving forward and upon starting. In my driveway, and in city streets and while turning. I was not going fast and was watching for it. What could happen to those who aren't watching for it? apparently it is a manufacturing issue as tons of other owners are having the same issue. This is my childs car (which I will not let her drive) and I find it totally unacceptable that Ford has not recalled this huge safety issue!

- Lafayette, LA, USA

problem #380

Mar 222017

Focus

  • 51,200 miles
Power assist steering failed twice while driving, one at low speed (15 mph) and again in traffic at (50 mph). Turning ignition off than on returns steering to normal. No warning before failure. Lucky to get vehicle off to shoulder off to side of freeway without a collision.

- Beaufort, SC, USA

problem #379

Mar 202017

Focus

  • 45,000 miles
On at least five occasions the power steering has failed while driving at speeds greater than 45mph. Just prior to the failure a warning light turns on. Once the vehicle is parked and turned off then back on the power steering resumes normal operation. Ford dealership recommends replacement of the steering system. Seems to be very similar to a recall issue on other Ford models

- Phoenix, AZ, USA

problem #378

Mar 192017

Focus

  • 92,000 miles
Driving on highway vehicle reported - electronic power-assisted steering failure. I lost power steering. On highway problem was manageable. It requires much more effort to steer and control car in city.

- Manvel, TX, USA

problem #377

Mar 012017

Focus

  • 45,000 miles
Notice came up on dash monitor "steering assist malfunction-needs attention". after re-starting the car you could steer it, and took it to a Ford dealer and was told it needed a "steering rack" at a cost of $1600, not covered on the "drive train" warranty, even though I was told by the sales man from a different dealer where I bought the car, that a new steering rack had been installed at just over 3000 miles. The car now only has just over 45000 miles on it. Not happy! car was not moving when the initial "needs attention" message appeared, it was parked in a parking lot, and just started to go home from work.

- Mattituck, NY, USA

problem #376

Mar 192017

Focus

  • 98,133 miles
Power steering assist fault. Incredibly dangerous was on the freeway starting our vacation that is now ruined because Ford is closed on Sunday's.

- Llano, CA, USA

problem #375

May 072016

Focus

  • 80,000 miles
Upon engine start, electric power steering does not work. After 10 seconds, it works fine. This happens every time the car is started, except sometimes when it is cold outside, it requires a few start/restart cycles for the power steering to start working. This has been going on for the past 15,000 miles, about 10 months. No fault light has ever come on. Steering has never failed while driving. Once the power steering comes on, it stays on for the entire time the ignition is on.

- Enterprise, AL, USA

problem #374

Mar 152017

Focus

  • 41,500 miles
The electric power steering unit is defective. My daughter was driving on the highway. It began making a grinding noise while driving and minutes later after pulling off the highway it started locking up where it would not turn. My daughter was able to jiggle it back and forth to make it steer into her works parking lot. Steering failure light came on and said to safely stop. I had to trailer it a mechanic shop because it would not turn. Mechanic and had to replace entire electric steering rack ($1947.74).

- Port Orchard, WA, USA

problem #373

Mar 152017

Focus

  • 112,000 miles
I went to start up my 2012 Ford Focus to drive my son to school, and as it turned over I received a message on my dashboard saying there was a problem with the steering assist module and that it needed service immediately. I still had to drive my son into school, so I had to drive my Focus in traffic with no power steering. The car was very hard to steer and fortunately I made it ok. Later, when I went to leave for work, there was no message and it has been fine the rest of the day. This seems very dangerous to me. Why is there no fix or recall on this?

- Wilsonville, OR, USA

problem #372

Mar 152017

Focus

  • 94,115 miles
The power assist fault keeps coming on and the steering wheel is hard to turn when stationary and when you try to turn.

- Wahiawa, HI, USA

problem #371

Jan 012017

Focus

  • 144,000 miles
Steering fault light and locked steering wheel - recurring in my driveway, unable to diagnose & fix - what if it happens on the freeway?

- Sacramento, CA, USA

problem #370

May 202014

Focus

  • miles
Loss of steering at 55 mph on two lane highway. Crossed center line and hit by oncoming truck

- Hendersonville, TN, USA

problem #369

Feb 172017

Focus

  • 65,513 miles
While driving on the highway 2/17/2017 my Focus lost power steering. I managed to pull over and had the car taken to dean sellers for repairs. After the repairs were done ($2100) I learned of similar problems with the 2012 Ford Focus and the power steering going out.

- Birmingham, MI, USA

problem #368

Oct 232015

Focus

  • miles
The contact owned a 2012 Ford Focus. While driving 70 mph, the vehicle independently veered to the left over the double lines without warning. As a result, the driver crashed into an oncoming vehicle. The air bags deployed. The driver sustained fatal injuries. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The failure mileage was unavailable.

- Chicago, IL, USA

problem #367

Feb 222017

Focus

  • 65,000 miles
Upon start-up a yellow warning message was displayed that the power steering had failed, I.e. it took great effort to turn the steering wheel. Car was shut off. Later in the day, car was re-started and the power steering was again working and no warning light (amber) was displayed. Appointment with dealer was made to address issue.

- Chantilly, VA, USA

problem #366

Feb 202017

Focus

  • 124,210 miles
Started the car in my driveway and the steering assist failure light came on. The car has no power steering. It is not drivable. I drive 70 miles a day on the freeway and it was pure luck this didn't cause an accident.

- Vancouver, WA, USA

problem #365

Feb 172017

Focus

  • 89,401 miles
"driver assist fault" again. This is the 4th instance that is happened in 3 weeks - where my car suddenly powers off while I am behind the wheel. The last three times it happened while my car was in reverse motion. Today, it happened while I was in drive but stopped at a red light in downtown charlotte, nc. Someone had to help me push my car out of the middle of the road. Occurred on my way to work around 3:30 pm est.

- Concord, NC, USA

problem #364

Nov 012016

Focus

  • 60,000 miles
The contact owns a 2012 Ford Focus. The contacts stated that the steering wheel locked intermittently when attempting to start the vehicle. A warning message illuminated on the instrument panel stating, "steering assist failure". the contact was advised that the vehicle would have to be transported to the dealer with the error message. The manufacturer was not notified of the issue. The VIN was unknown. The failure mileage was 60,000.

- Brookfield, IL, USA

problem #363

Feb 102017

Focus

  • 105,000 miles
It used to be that upon starting my car, a warning prompt reading "steering assist malfunction" popped up and my steering wheel would be very diffcult to turn. Usually, I would turn off the car, turn it back on, and voila--it would work fine. But now, the steering wheel malfunction has developed while driving the car with no patter or warning of it happening. Again I would turn off the car and turn it back on once I merged out from the roads of the street or freeway. Steering alone was really difficult. Now, my car reads the same malfunction prompt, and my nifty trick of turning it off and back on no longer works. The issue is permanent as of now. Also I have lots of videos documented about this issue on youtube.

- Reedley, CA, USA

problem #362

Feb 122017

Focus

  • 75,600 miles
The contact owns a 2012 Ford Focus. After the vehicle was shifted into the drive or reverse positions, the steering wheel failed and became difficult to maneuver. The power steering default warning message displayed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 75,600. The VIN was unavailable.

- Winter Park, FL, USA

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